Majapahit Hotel Surabaya - MGallery Collection 5 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.8/5 996 Bewertungen

Bestpreisgarantie
Majapahit Hotel Surabaya - MGallery Collection - Image 1
Majapahit Hotel Surabaya - MGallery Collection - Image 2
Majapahit Hotel Surabaya - MGallery Collection - Image 3
Majapahit Hotel Surabaya - MGallery Collection - Image 4
Jalan Tunjungan 65, Kec Genteng, 60275, 60275 SURABAYA, Indonesien

Beschreibung

Hotel-Extras

  • Exceptional character mixing classical colonial architecture.

  • Strategically located near one of Indonesia's largest shopping malls, "Tunjungan Plaza".

  • Wunderschöne Gärten, Außenpool, preisgekröntes Spa und historische Führungen.

  • Spacious gardens suited for outdoor event.

  • "Art Deco Award Winning" Restaurants.

Unsere Unterkünfte

Dieses Hotel buchen
Zimmer 1

Lage des Hotels

Majapahit Hotel Surabaya - MGallery Collection

Jalan Tunjungan 65, Kec Genteng, 60275
60275 SURABAYA
Indonesien

GPS:-7.259726, 112.740077

Tel
Fax +62 31 5454111

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Schwimmbad
  • Parkplatz
  • Haustiere nicht erlaubt
  • Shuttle
  • Restaurant
  • Rollstuhlgängig
  • Fitnessstudio
  • WLAN
  • Klimaanlage
  • Frühstück
  • Bar
  • Konferenzräume
  • Zimmerservice

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.8/5  996 Bewertungen

Note Kundenmeinungen 4.0/5

Gregor H. Paare - Bestätigte Mitteilungen ALL

Dear Gregor H., Thank you for choosing to stay with us at Hotel Majapahit and for taking the time to share your feedback. While I am pleased to hear that you enjoyed our historic charm, the breakfast offerings, and our facilities, I am deeply concerned by your comments regarding the condition of your room. First and foremost, please accept my sincere apologies for the state of the carpet you encountered. The presence of mold is entirely unacceptable and falls well below the standards we set for ourselves. I have personally directed our housekeeping and engineering teams to conduct an immediate inspection of the room to address this issue and ensure a deep cleaning and restoration process is carried out immediately. I also appreciate your candid feedback regarding the outdated aspects of our rooms. As a historic property, we strive to preserve our unique heritage while balancing the necessity of modernization. Your comments are a valuable reminder of the areas where we must accelerate our maintenance and renovation efforts to ensure comfort matches the beauty of our architecture. We are truly sorry that this concern detracted from your otherwise positive experience with our staff and amenities. We value your patronage and hope to have the opportunity to provide you with a much more seamless experience on a future visit. Sincerely, Kahar Salamun General Manager Hotel Majapahit Surabaya

Note Kundenmeinungen 4.5/5

Michael K. Alleinreisende - Bestätigte Mitteilungen ALL

Dear Michael K., Thank you for taking the time to share your balanced and detailed feedback with us. I am delighted to hear that our elegant furnishings and the hospitality of our friendly staff made a wonderful impression on you. It is also fantastic to know that you thoroughly enjoyed your dinner experience and found our extensive breakfast buffet to offer something for everyone. I also want to thank you sincerely for your constructive feedback regarding our tea service at breakfast. Your note about the single large container and the desire for a wider selection is incredibly helpful. I have already passed this comment along to our Food & Beverage team so we can review our presentation and look into expanding our tea options to better serve our guests. While our location may present different dynamics for each traveler's specific itinerary, we hope that the peaceful atmosphere inside our property provided a relaxing retreat during your time in Surabaya. We truly value your insights as they help us continuously refine our guest experience. We hope to have the pleasure of welcoming you back in the future to experience our improvements firsthand. Sincerely, Kahar Salamun General Manager

Note Kundenmeinungen 4.5/5

Norbert Z. Paare - Bestätigte Mitteilungen ALL

Dear Norbert Z., We very much appreciate your comments regarding your stay at the Majapahit Hotel Surabaya - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kahar Salamun - GM

Note Kundenmeinungen 4.5/5

Stude Paare - Bestätigte Mitteilungen ALL

Dear Stude, We very much appreciate your comments regarding your stay at the Majapahit Hotel Surabaya - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kahar Salamun - GM

Note Kundenmeinungen 5.0/5

Gabriele H. Freunde - Bestätigte Mitteilungen ALL

Dear gabriele h., On behalf of The Hotel Majapahit Surabaya, we would like to thank you for staying with us! We feel honored for your wonderful compliments, and for your time to give us your generous review about our hotel. This considered a cultural asset of the nation, classic colonial hotel has been serving guest and many luminaries for over a century, and we are proud to extend those signature service to you. It is a great pleasure to hear that we have met your expectations in all aspects. I have taken the liberty of sharing your kind words with the team and they are thrilled to know about your fabulous stay. We sincerely hope to be able to welcome you back whenever your travels bring you to Surabaya again. Very Best Regards, Kahar Salamun General Manager.

So bewerten andere Internetnutzer unser Hotel

  • 378 Bewertungen 9.5/10 Lage
  • 605 Bewertungen 8.2/10 Zimmer
  • 760 Bewertungen 9.5/10 Service
  • 7 Bewertungen 10/10 Internet
  • 487 Bewertungen 8.9/10 Stimmung
  • 456 Bewertungen 8.6/10 Ausstattung
  • 282 Bewertungen 8.6/10 Komfort
  • 268 Bewertungen 9.1/10 Frühstück

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