Dear Hua, Thank you for your wonderful feedback. We're delighted you enjoyed our convenient location, breakfast, and especially the care provided by our Housekeeping team. Your kind recognition of their daily efforts will mean a great deal to them. We also appreciate your feedback regarding the bed size and will keep this in mind in future as we continue to improve our guest experience. Thank you for staying with us, and we hope to welcome you back to ibis Styles Hobart again soon. Sincerely, Susanty D Hotel Operations Manager

Dear Meier, Thank you for your feedback. We're delighted to hear you were happy with the service from our team and that you found your room was cleaned promptly throughout your stay. We also appreciate your comments regarding the bed size. We're sorry to hear it wasn't as comfortable as you had hoped, particularly for a taller guest. Your feedback is valuable and will be shared with our team as we continue to enhance the guest experience. Thank you for choosing ibis Styles Hobart. We hope to have the opportunity to welcome you back again soon. Sincerely, Susanty Daale Hotel Operations Manager

Dear Zhehui, Thank you for your feedback. We are very sorry to hear that the WiFi connection was unstable during your stay. We understand how important reliable internet is, and this is certainly not the experience we want for our guests. Your comments have been noted as we review and improve the network performance. We do provide slippers on request from reception area and our team is always happy to assist. We truly value your feedback and hope to welcome you back for a much smoother experience next time. Sincerely, ibis Styles Hobart team

Dear Yucheng, Thank you very much for taking the time to share your feedback with us. We are glad to hear that you found the room clean and felt the stay offered good value. Your kind words mean a lot to our team. Thank you as well for your thoughtful suggestion about the small illustration next to the in-room ordering QR code. Your comment is truly appreciated and we are currently reviewing the design to ensure it feels warmer and more welcoming for our guests. We are grateful for your feedback and hope to have the pleasure of welcoming you back again soon. Sincerely, Susanty Daale-Setiady Hotel Operations Manager

Dear Yongjie, Thank you for your feedback. We’re delighted to hear you enjoyed our convenient location and appreciated the swimming pool. I do understand your comments about the room and bed size, and we appreciate your honesty as it helps us improve. We’re glad to know you had an overall pleasant stay and hope to welcome you back again soon. Warm regards, Susanty - Hotel Operations Manager

Dear Della, Thank you for your feedback. We sincerely apologize for the inconvenience regarding the slippers, and we appreciate you bringing this to our attention. We understand that the pricing and availability of amenities did not meet your expectations, and we will review this matter to ensure a better experience for our future guests. We truly value your comments and hope to have the chance to welcome you back for an improved stay. Kind Regards, Richard Pollocks Front Office Manager

Dear May T., Thank you very much for taking the time to share your feedback. We’re pleased to hear that you found the location, environment, and overall service to your satisfaction during your stay with us. We sincerely apologise for the inconvenience caused by the missed housekeeping service and that the bed was not as comfortable as expected. Your comments are very important to us, and we will take them into consideration as we continue to improve the guest experience. We truly appreciate your support and hope to have the pleasure of welcoming you back to Ibis Styles Hobart in the future. Warm regards, Nils Feddern Assistant Manager Ibis Styles Hobart

Dear Chi Ping, Thank you for sharing your feedback with us. We’re delighted to hear that you found the room clean, comfortable, and ideal for a holiday. Your kind words mean a lot to us. We also appreciate your comments regarding the dining prices. We continuously strive to provide high-quality ingredients and a great dining experience, but we will certainly take your feedback into consideration. We hope to have the pleasure of welcoming you back in the future. Sincerely, Susanty Daale-Setiady Hotel Operations Manager

Dear L., Thank you for your feedback. We’re delighted to hear that you enjoyed the convenient location, satisfying breakfast, and comfortable room. We appreciate your suggestions about having a handheld showerhead and an external mirror outside the room. Your input is valuable, and we’ll take it into consideration for future improvements. We look forward to welcoming you back for another enjoyable stay. Sincerely, Susanty Daale-Setiady Hotel Operations Manager

Dear Haiyan, Thank you for your feedback! We're glad to hear you appreciated our location and the convenient parking options. We understand that room size can be a concern, and we appreciate your input. We hope to welcome you back for another stay! Sincerely, The Ibis Styles Hobart

Dear Pui Yang, Thank you for sharing your experience with us. We’re very sorry to hear about the cleanliness issues you encountered during your stay, especially concerning the dust and the garbage not being emptied. Your feedback is crucial, and we will address these concerns with our housekeeping team to ensure improvements are made. We also regret to hear that your husband experienced severe allergy symptoms. Cleanliness is a top priority for us, and we appreciate your suggestions regarding the air filtration system and carpet cleaning. On a positive note, we’re glad you enjoyed the breakfast! We appreciate your comments and hope you’ll consider staying with us again in the future for a better experience. Kind Regards, Richard Pollocks Front Office Manager

Dear Yi Q., Thank you for your feedback. We're glad to hear that you enjoyed your stay, especially the convenient location and clean pool. We're thrilled to know you plan to stay with us again on your next visit. We look forward to welcoming you back. Sincerely, Susanty Daale-Setiady Hotel Operations Manager