Mercure Moulins Centre - Hôtel de Paris 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 917 件のレビュー

Mercure Moulins Centre - Hôtel de Paris - Image 1
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Mercure Moulins Centre - Hôtel de Paris - Image 4

説明

ホテルのその他の情報

  • Certified ALLSAFE by Bureau Veritas

  • In the city center in the historic district

  • Comfortable room

  • Wellness area with sauna, hammam and jacuzzi and well-being massage

  • Private and secure car park

当ホテルの客室

ホテル所在地

Mercure Moulins Centre - Hôtel de Paris

21 Rue De Paris
03000 MOULINS
France

GPS:46.568063, 3.330452

アクセスと交通機関

ホテルサービス

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敷地内
  • プール
  • 駐車場
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
  • ルームサービス

朝食

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  917 件のレビュー

トリップアドバイザーの評価  4.0/5  508 件のレビュー

2023エクセレンス認証

Great hotel with all the old charm of France

トリップアドバイザーの評価 5.0/5

Visitor892 トリップアドバイザー認証口コミ

Very nice welcome on arrival with a very efficient reception team. Rooms are Clean and functional and all seemed dressed in a historic style. Pool area as clean and great for a late afternoon chill session. Bar and other faculties (unfortunately no restaurant) were top drawer. Location is great for travellers who want to explore the area and all facilities are just a short walk.

Could be nice if they cleaned the place and didn’t shout at you

トリップアドバイザーの評価 2.0/5

SeerLondonacre ファミリー - トリップアドバイザー認証口コミ

Arrived in our room to find the toilet had not been cleaned before our arrival! Immediately advised man working on reception who then got very angry and shouted at me. I have never experienced such a poor reception to a hotel stay. It’s a shame as the hotel could be very nice but it’s needs to be thoroughly cleaned (room also very dusty and communal areas dirty, mould in bathroom). The angry little man needs some serious customer service training. I noticed on leaving other guests also complaining about the lack of cleaning.

A few days of luxery

トリップアドバイザーの評価 4.0/5

joellej629 トリップアドバイザー認証口コミ

A very beautiful building , and beautiful typical regency french rooms. All air conditioned very quite cannot hear anyone walking on the carpets, and our room was in front of the lift. The staff were all very friendly and very helpful , escorting you towards toilets, Spa etc. The only downside to the hotel, is though it has a lovely breakfast in the morning, they do not do lunch time or evening meals.

Thank you very much for your lovely rating, which rewards the quality of our welcome, our service, our breakfast and all of our Hotel & Spa services. Our hotel does not have a restaurant but we are in the city center where you can eat easily. However, we offer room services for our customers who prefer to stay in their rooms. See you soon on Moulins.

Unpleasant mattress contains insect egg casings !

トリップアドバイザーの評価 1.0/5

duad21 ファミリー - トリップアドバイザー認証口コミ

Having previously stayed several times in a family room as a stop over in central France we felt secure in booking again. Big mistake this year we were allocated a family room up some windy parapet stairs . I usually do a quick corner check of mattresses to look for evidence of bed bugs, black marks staining etc never ever finding a problem in all the hotels we have stayed in . This time to my horror I found in one of the single mattresses a man made cut / hole which contained insect egg casings and many of them . The mattress itself was badly stained a red/ coppery colour. Either it had been treated and not disposed of or we could have had a very bad night of bites and contaminated luggage. The reception was helpful and moved us to the room we had previously which was perfectly clean. So a mixed bag of rooms . We will not be returning.

Bonjour et merci pour votre retour. Nous avons pris les mesures nécessaires lors du signalement et le traitement a été fait pour assurer la sécurité de nos clients. Cordialement.

Very comfortable with elegance of a bygone age

トリップアドバイザーの評価 4.0/5

BRUCE U Couples - トリップアドバイザー認証口コミ

We very much enjoyed our stay. The staff were very helpful and friendly. The breakfast was the usual Mercure standard and was excellent. The large room was very comfortable with a very sizeable bathroom with separate shower and bath. The only criticisms are : - the windows do not open - the carpets should replaced We could not work the AC and on mentioning it to the Reception staff they adjusted it to our required temperature from a central point. If you are staying at the hotel in summer the bedrooms at the front of the hotel are cooler. Overall we were very happy with the hotel and would definitely stay there again.

Merci de nous avoir partager votre récente expérience à l'Hôtel de Paris. Les fênêtres sont fermées pour des raisons de sécurité comme dans beaucoup d'établissement et la climatisation peut se régler à la fois dans votre chambre et à la réception également pour éviter un trop grand écart de température avec l'extérieur. Nous serons heureux de vous revoir bientôt pour déguster notre merveilleux buffet petit déjeuner et profiter de notre spa. Très belle journée.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 237 件のレビュー 9.2/10 ロケーション
  • 438 件のレビュー 7/10 客室
  • 420 件のレビュー 8.7/10 サービス
  • 266 件のレビュー 8.5/10 朝食
  • 107 件のレビュー 6.2/10 清潔さ
  • 85 件のレビュー 4.9/10 料理
  • 9 件のレビュー 1.2/10 バー&飲料

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