卢贝新城美居酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 768 评论

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卢贝新城美居酒店 - Image 1
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215 Boulevard Eric Tabarly, 06270 卢贝新城, 法国

描述

酒店其他优惠

  • 在"Le Syracuse"新概念餐厅欣赏壮阔的全景

  • 游泳池在屋顶！

  • 绿钥匙认证

  • 停车场

我们的客房

酒店位置

卢贝新城美居酒店

215 Boulevard Eric Tabarly
06270 卢贝新城
法国

GPS:43.637861, 7.140443

电话
传真 +33 4 92 02 02 27

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
酒店附近
  • 停车

Le Syracuse

Le Syracuse 是卢贝新城一家精致的屋顶餐厅，在泳池畔供应地中海菜肴，环境优雅，可俯瞰大海。

预订

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  768 评论

TripAdvisor 评级  3.5/5  223 评论

卓越奖 2023

worst restaurant award in the refurbished and recently reopened hotel Mercure

Tripadvisor 评级 1.0/5

regisept 经 TripAdvisor 认证的评论

This is to describe our experience in the restaurant: BAD !!! went there to celebrate with the friends to discover a new dinner menu and a very modest service!! nothing to chose from bad overcooked pasta and terrible "veloute". big disappointment and a shame to run such a restaurant in a newly refurbished hotel

Not this hotel - definitely not

Tripadvisor 评级 1.0/5

Amie L 经 TripAdvisor 认证的评论

My husband and I went for a long weekend. Price-quality balance is not existent. That is not a 4 star hotel. The (we had a Privilege room) room was basic so small 2 people struggle with it. If that is how a Privilege room looks like I wonder how much worst another room is there. No courtesy, no sound insulation (you could hear next door having intercourse). Despite there being a "do not disturb" on the door they entered our room twice Once whist we were sleeping and once when we were away. They excuse was that "wind" too it away. If such problem exists perhaps a heavier hanger may be ideal. Whilst we were away the cleaner decided that how we arranged OUR items in the room is not right so she took upon herself to do it how SHE though we should have OUR belongings in the room. When I complained I was told by a person who claimed to be accommodation manager "what would you like me to do". Well I was there to present a problem and HIS job (not mine) is to come with a solution. In the evening in the bar (upstairs - their pride and joy) was so unfriendly and so unaccommodating. Welcome drinks for members are per tier but for this allegedly 4 star hotel does not matter. NEVER AGAIN

Dear Madam, We regret to see that you did not enjoy your stay in our hotel. First of all, we would like to apologize for the incident you mentioned. Unfortunately, it seems to have annihilated all subjectivity in your judgment of our establishment and its staff. On this particularly windy day, as one might imagine at the seaside, the “do not disturb” sign actually fell off the door, and we couldn’t find it again. Our maid (who has worked with us for 10 years) came around 11 a.m. and not having noticed or had any contraindication to cleaning it, she entered to carry out her meticulous, daily work and to put your room in order. When she came in, no one was there and you surprised her by walking in doing her work. The rest of the story is quite unrealistic. You began to literally yell at her, calling her a thief, bordering on insulting and intolerable without any conclusive evidence allowing you to do so. Our housekeeper has worked in this hotel for many years, she has exemplary behavior and her integrity has never been called into question. She tried to apologize to no avail. Our manager intervened and before he even spoke, you reserved the same fate for him. You also yelled at him without any words being able to be said. Despite numerous apologies and attempts to explain the situation, after more than 10 minutes of continuous yelling, in monologue, in the corridors, and lobby of the hotel, our management staff had to warn you, because you were disturbing the peace of other customers, which you did not appreciate. Today we see that we are suffering the slander of your frustration. We have also noted that you regularly encounter conflicts in different establishments, which leaves us perplexed as to your judgment and the reality of the situation. Finally, when you indicate the other elements, note that in addition to being part of a serious and world-renowned hotel chain, we are constantly monitored by different organizations, that we are labeled “Green Key” and have received numerous distinctions . Fortunately, the hundreds of comments and ratings from our customers definitively attest to the quality of our services and our staff. Your intransigence and anger despite our repeated apologies and attempts at dialogue is totally disproportionate to the situation and we regret it. We have never encountered such a situation from our visitors and it is regrettable that you have not managed to regain your calm. We advise you for your next stays to specify when you arrive at the reception of a hotel that you do not want cleaning service. We wish you excellent continuation.

Avoid this hotel

Tripadvisor 评级 1.0/5

TravelingCelt Couples - 经 TripAdvisor 认证的评论

We booked a superior room with terrace and sea view. We were very disappointed that this was located in the older of the buildings. As for the sea view, well we could see the sea, but only over the terrace on the newer buidilng, which is currently a building site (photo attached). We wanted to eat dinner in the restaurant, but it was closed. No reason or apolgy was given. We had to walk to a nearby restaurant, which is not what we wanted to do. The advertised room service didn't exist either. We didn't take breakfast, partly as it was served in very dark and pokey space. A coffee on our balcony would have nice, but the Nespresso machine was broken. So s dreadful experience. Certainly not worth 250 Euro

Average hotel

Tripadvisor 评级 3.0/5

AntonellaD785 经 TripAdvisor 认证的评论

The hotel is very basic- rooms are tights, there are no amenities in the bathrooms, breakfast is ok. There is an outdoor parking unsurveilled, or a paid parking. Overpriced for what you pay the quality of the hotel is quite poor - and the pictures in internet make it looks a lot nicer than what it is

Nice hotel for a short stay

Tripadvisor 评级 4.0/5

SerbanS700 商务住宿 - 经 TripAdvisor 认证的评论

A nice hotel next to the beach. Rooms are OK, not extremely spacious (some of them). The amenities are at the expected level, nothing is missing. The breakfast area is next to the pool and if the weather is nice (when is the weather not nice in Nice?) you can enjoy a wonderful view of the beach and sea in the morning.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 305 评论 9.5/10 位置
  • 390 评论 7.8/10 房间
  • 430 评论 9.1/10 服务
  • 9 评论 0/10 上网
  • 184 评论 6.3/10 早餐
  • 177 评论 5.7/10 舒适度
  • 135 评论 9.8/10 沙滩
  • 117 评论 8.1/10 清洁度

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