Novotel Lucknow Gomti Nagar 5성

고객 평점 (ALL 평가) 4.0/5 626 리뷰

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호텔설명

호텔 추가 정보

  • Plush open air rooftop bar & lounge EDGE serving appetizing kebabs, grills and beverages.

  • Unique roof top infinity swimming pool, Spa and fitness center.

  • Unveil Exclusive Haven, go to destination for a truly pet friendly hotel experience in town.

  • Meeting spaces with outdoor area to cater to 400 guests

  • 4 food and beverage outlets to treat your taste buds

숙박

호텔 위치

Novotel Lucknow Gomti Nagar

Viraj Khand, Gomti Nagar
226010 LUCKNOW
인도

GPS:26.851704, 81.023912

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.0/5  626 리뷰

TripAdvisor 평가  4.7/5  1,586 리뷰

Nice

트립어드바이저 평점 5.0/5

Ravi K TripAdvisor 인증 리뷰

Stay was very good.Very comfortable and luxurious stay, thank you team especially thanks to ayush from housekeeping.

Good

트립어드바이저 평점 5.0/5

Explore24191464853 TripAdvisor 인증 리뷰

My experience is very good.Stay was very comfortable thankyou housekeeping team especially thanks to ayush.Hotel is good

Room is neat and clean

트립어드바이저 평점 5.0/5

Road24755582640 TripAdvisor 인증 리뷰

That was a great experience to staying here great rooms and staff was very polite and cooperative I was really thankful for bhavesh he was very helpful.room is neat and clean

Good

트립어드바이저 평점 5.0/5

Daydream27643805854 TripAdvisor 인증 리뷰

My stay was very comfortable everything is good and the Novotel team is very friendly.Thank you ayush from housekeeping.

Complaint/Disturbing Stay and Damage to Personal Belongings

트립어드바이저 평점 1.0/5

Sakshirajput352 TripAdvisor 인증 리뷰

I stayed at the hotel for only 14 hours, yet the entire duration was highly disturbed and uncomfortable due to poor service and lack of assistance from the staff. I was allotted a room that had a service/utility room right next to it, which caused continuous loud and disturbing noise throughout the night. I was completely unable to sleep. Despite repeated complaints to the reception, no action was taken, no alternative room was offered, and no support was provided. The complete lack of response and concern from the staff was very disappointing. Additionally, the room service food order arrived extremely late, by which time I was too exhausted to even eat properly. This further added to the inconvenience. The most serious issue, however, was the laundry service. I had given my new and expensive skirt with a leather finish for laundry, and it was completely ruined. The leather strap has been torn, the leather coating has come off, and the garment is now unusable. It is unacceptable that such a delicate and clearly premium item was handled so carelessly. This reflects gross negligence on the part of your laundry staff. I informed the receptionist about all these issues at the time of checkout, yet no one showed basic courtesy, concern, or even offered an apology. The overall attitude of the staff was indifferent and unprofessional. This experience has left me extremely dissatisfied. I would not recommend staying at this hotel, and I strongly advise guests not to use the laundry service, as personal belongings are not handled with care. I am sharing photographs as evidence of the damage caused to my skirt. I expect this matter to be taken seriously and addressed appropriately.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 263 리뷰 9.5/10 위치
  • 1,411 리뷰 9.2/10 객실
  • 2,761 리뷰 9.3/10 서비스
  • 877 리뷰 9.4/10 청결도
  • 534 리뷰 9.6/10 조식
  • 388 리뷰 9.6/10 분위기
  • 325 리뷰 8.4/10 안락함
  • 304 리뷰 8.6/10 편의 시설

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Mercure Lucknow Gomti Nagar 4성

고객 평점 (ALL 평가) 4.3/5 (193 리뷰)

거리 5.144 km

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