费尔蒙世纪广场酒店 5 星

客户意见评级 (ALL 评级) 4.6/5 1,567 评论

费尔蒙世纪广场酒店 - Image 1
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描述

酒店其他优惠

  • 崭新宽敞的豪华房,可以饱览城市美景

  • 豪华套房配有独立的会客区、阳台和沙发床。

  • Award-winning spa for relaxing wellness and expert treatments

  • Renowned restaurant serving French cuisine with a Southern California take.

  • State-of-the-art fitness and wellness facilities designed to heal the body, mind, and spirit.

我们的客房

酒店位置

费尔蒙世纪广场酒店

2025 Avenue Of The Stars
90067 洛杉矶
美国

GPS:34.05746, -118.41595

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

Lumière

这间现代法餐厅由行政总厨 Ramon Bojorquez 管理,其特色精品菜肴均采用本地采购的时令食材,并且融合了法餐技艺和加州风味。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  1,567 评论

一头雾水,太不专业了,对客户太不负责任了!

客户意见评级 2.5/5

李桂明liguiming 商务住宿 - 所有已确认评论

宾馆应该没得说,但我最最不好的感觉,我订单上是包含早餐的,确扣我早餐费,电视机收费项目没有告示,我们当晚入住已12点了,说是我朋友看的,人家才18岁,回宾馆洗漱就休息了,经协条说错扣了,只扣我城市税费,我好无语,这么漂亮的酒店仅那么不专业,因为出现错扣费,我立马报信用卡部把卡停了,说明情况后我立马恢复卡,但卡号变了,你们发给我确认单我一一回复,反馈说我卡过期了,至今我还没收到压金,这些些都是发生在我离店后两天,为什么当时不面对面告诉我,需要扣钱?这是酒店管理上的漏洞呀!

Dear Yifei C., Thank you for taking the time to tell us about your experience at the Fairmont Century Plaza. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jose Delgado Director of Rooms

住得不错

客户意见评级 5.0/5

匿名 商务住宿 - 所有已确认评论

不错的酒店,有水,有拖鞋,有牙刷

Dear Li J., Thank you for choosing Fairmont Century Plaza for your recent stay and for taking the time to share your experience. We are delighted to hear that you enjoyed our hotel and the amenities provided. Our team strives to ensure every guest feels cared for, and it's wonderful to know that the complimentary water, slippers, and toothbrushes added comfort to your stay. We hope to have the pleasure of welcoming you back soon for another enjoyable experience. Kind Regards, Reto Nigg Hotel Manager

其他网络用户评价我们的酒店

  • 348 评论 9.3/10 位置
  • 586 评论 8.5/10 房间
  • 809 评论 8.6/10 服务
  • 15 评论 4.8/10 上网
  • 255 评论 8.5/10 设施
  • 249 评论 9.2/10 氛围
  • 185 评论 8/10 食物
  • 182 评论 7.5/10 舒适度

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