Raffles Shenzhen

Nota clientes Avis (Classificação ALL) 5.0/5 32 comentários

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T7, One Shenzhen Bay, 3008 Zhongxin Road, 518054 Shenzhen, China

Descrição

Extras do hotel

  • Gourmet cuisine ranging from Japanese and Chinese classics to French patisserie.

  • 1,500 square meters of spa and wellness facilities including fitness center with Technogym.

  • State-of-the-art event spaces including a Grand Ballroom and eight meeting rooms.

As nossas opções de alojamento

Localização do hotel

Raffles Shenzhen

T7, One Shenzhen Bay, 3008 Zhongxin Road
518054 Shenzhen
China

GPS:22.505775, 113.942252

Telefone
Fax +86 755 8666 8660

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Transporte de ligação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  5.0/5  32 comentários

Classificação do TripAdvisor  5.0/5  2.011 comentários

Memorable Birthday Stay

Nota Tripadvisor 5.0/5

Zzzzzn5 Avaliação com certificação TripAdvisor

I informed the hotel prior to my arrival that my stay would be part of my birthday trip through several cities. I was completely amazed by the lengths the Raffles Shenzhen team went to ensure my birthday stay was exceptional. From the very first email correspondence with Qian Liu to the handwritten birthday cards from Kathryn and Esther, the team made sure my welcome experience was seamless and personalized. But that’s not all. When I ordered room service in the evening, along with the food came a Raffles birthday cake, and Becky, Frieda (Butler), and Nick (IRD) made sure it was an evening to remember. At checkout, Echo's farewell was genuine and warm, cementing a lasting impression of the exceptional hospitality at Raffles Shenzhen. My only regret is not staying for a few more nights at Raffles Shenzhen. 😅

Dear Zzzzzn5, Thank you for your recent patronage of Raffles Shenzhen and we are glad to learn that you had a wonderful stay with us. On behalf of the entire team of Raffles, I would like to thank you for your support as well as recognizing their efforts in going beyond their duties to provide best service and convenience to you. Your kind words meant a lot to us and we hope to see you again in the not too distant future!

Overall good

Nota Tripadvisor 5.0/5

Nam L Avaliação com certificação TripAdvisor

I recently stayed at Raffles Shenzhen and had an overall excellent experience. The breakfast offered a wide variety of high-quality options, catering to both Western and Chinese tastes. The afternoon tea was delightful, with a serene ambiance and exquisite pastries that were perfect for unwinding. The gym was well-equipped, providing everything needed for a good workout. The swimming pool was beautifully designed, with clean water that made swimming a pleasure. A special mention goes to the staff, who were professional and incredibly welcoming. In particular, I want to thank *Frieda* and *Becky* for their exceptional service. They went out of their way to set up a bubble bath for us, which was a wonderful surprise and provided much-needed relaxation during my busy schedule. Their attention to detail and care truly made my stay memorable.

Dear 58naml, Thank you for your recent patronage of Raffles Shenzhen and we are glad to learn that you had a wonderful stay with us. On behalf of the entire team of Raffles, I would like to thank you for your support as well as recognizing their efforts in going beyond their duties to provide best service and convenience to you. Your kind words meant a lot to us and we hope to see you again in the not too distant future!

終極奢華體驗 Ultra Luxury experience

Nota Tripadvisor 5.0/5

Roylui Viagem com amigos - Avaliação com certificação TripAdvisor

【24小時管家服務】 這是酒店的最廉價柴房（只是昇了海景），這酒店沒有Lounge，但Mini-Bar任食任飲。房間支援無線充電、USB充電、Dyson風筒、備有雨傘和瑜伽蓆，餐廳、游泳池、Gym房的設施和服務都在頂尖水平，但對於如此奢華的酒店而言，這些只是標準配置。這裏真正的重點是：24小時管家服務。 管家可以： 1. 幫我設置泡泡浴，有四種精油選擇 2. 幫我執拾行李 3. 幫我沖茶和沖咖啡 4. 協助規劃行程 5. 安排餐飲的預訂和介紹酒店 6. 記錄我的喜好，第二天的入住，我已經看不見一杯有糖飲品 非常感謝管家柳纤纤的一路照顧和支援，他一直也很願意聆聽、非常快捷的回覆，服務態度一流。 【24-Hour Butler Service】 This is the cheapest room of the hotel (with an ocean view upgrade), as the hotel does not provide a Lounge, but the Mini-Bar is free-flow. The room supports wireless charging, USB charging, a Dyson hairdryer, and comes with an umbrella and yoga mat, their restaurant, pool, Gym is impressive in both facilities and service. However, for such a luxurious hotel, these are just standard amenities. The real highlight here is: 24-Hour Butler Service. The butler can: 1. Help me set up a bubble bath, with a choice of four essential oils. 2. Help me unpack and pack my luggage. 3. Brew tea and coffee for me. 4. Assist in planning my itinerary. 5. Arrange dining reservations and provide hotel information. 6. Note my preferences, and by my second day’s stay, I won‘t see a drink with sugar. Thank for butler Qian Liu serving us in this trip!

尊敬的宾客，您好！感谢您选择下榻深圳鹏瑞莱佛士酒店——您在深圳湾云端的家外之家！莱佛士致力于为每一位品质旅行者打造触动心灵的奢华旅居体验。十分感谢您对我们酒店服务的认可。您的褒奖让我们备受鼓舞，我们会继续努力为宾客提供殷勤周到的服务。甫至为客，离别是友，再度归来，将成为家人，我们期待在不久的将来，再次迎接您的下榻！

我在深圳住过的最好的酒店，工作人员特别是管家石美玲(Kathryn)女士给了我很多帮助

Nota Tripadvisor 5.0/5

jiangminzhi Avaliação com certificação TripAdvisor

这是我在深圳住过最好的酒店，无论服务，住宿环境，景色，还是餐厅。特别是服务：首先，我在莱佛士深圳酒店中遇到的任何一名服务人员都很乐意帮助我。其次，特别是我的管家石美玲(Kathryn)女士，不但给出了我一般的入住建议，并且在我和朋友相聚时提供了很多专门的帮助：帮我取到了寄到礼宾部的给朋友的礼物，并且包装好且协助我打开快递，在我忘记带瑞廊的酒券时预支了两张酒券给我。我非常看重这次和朋友的相聚，且这次在在莱佛士酒店的相聚可以打100分。但我得承认，如果没有石美玲(Kathryn)女士的协助，这次相聚估计只能有80分。总而言之，如果下次依然去深圳南山区，莱佛士酒店会是我的首选，它给我留下了美好的回忆。

尊敬的jiangminzhi， 感谢您入住深圳地标——深圳鹏瑞莱佛士酒店并得到您对酒店优越地理位置及管家Kathryn服务的高度认可。十分欣喜和荣幸得知您在这都市绿洲中度过了一段美好的莱佛士之旅。 贴心、周到、细致的服务是莱佛士管家服务的特质。我们会继续努力，致力于为每一位到店的宾客营造一个静谧怡人的温馨绿洲，供宾客休憩身心，感受生活，尽享舒适，倾力奉上殷勤周到的服务。 期待着您在不久的将来再次光临。我们一起续写百年传奇。 顺颂时祺 黄礼邦 总经理 深圳鹏瑞莱佛士酒店

Amazing Christmas stay

Nota Tripadvisor 5.0/5

horstephen Romântica - Avaliação com certificação TripAdvisor

我們第一次來萊佛士，真是太棒了。 首先，特別感謝所有善良的管家和同事，包括 Echo、Frieda、Leon、Harold、Kathryn。他們非常樂於助人，非常關心我們，讓我們的住宿體驗變得更美好。 我們透過 AE FHR 計劃在這裡度過了聖誕節之夜，我們非常幸運，酒店慷慨地提供升級和設施，以及貼心的房間裝飾。 早餐品質超乎預期。食物新鮮可口，服務員友善且樂於助人。

尊敬的horstephen， 感谢您入住深圳地标——深圳鹏瑞莱佛士酒店并得到您对星空坊自助早餐及酒店妥帖服务的认可。十分欣慰地得知 管家Echo、Frieda、Leon、Harold和Kathryn为您提供了热情贴心的服务，让您及家人度过了愉快的莱佛士之旅。 您的肯定是对我们工作最大的鼓励，我们会继续努力，致力于为每一位到店的宾客营造一个静谧怡人的温馨绿洲，供宾客休憩身心，感受生活，尽享舒适，倾力奉上殷勤周到的服务。 最诚挚的祝福与问候， 黄礼邦 总经理 深圳鹏瑞莱佛士酒店

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 432 comentários 9.5/10 Localização
  • 974 comentários 9.1/10 Quarto
  • 1.538 comentários 9/10 Serviço
  • 8 comentários 6/10 Internet
  • 541 comentários 9.7/10 Atmosfera
  • 407 comentários 8.6/10 Comodidades
  • 310 comentários 7.8/10 Pequeno-almoço
  • 202 comentários 8.9/10 Limpeza

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (IVA e taxa turística incluídas) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.