Raffles Shenzhen 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.9/5 43 件のレビュー

Raffles Shenzhen - Image 1
Raffles Shenzhen - Image 2
Raffles Shenzhen - Image 3
Raffles Shenzhen - Image 4
T7, One Shenzhen Bay, 3008 Zhongxin Road, 518054 Shenzhen, China

説明

ホテルのその他の情報

  • Gourmet cuisine ranging from Japanese and Chinese classics to French patisserie.

  • 1,500 square meters of spa and wellness facilities including fitness center with Technogym.

  • State-of-the-art event spaces including a Grand Ballroom and eight meeting rooms.

当ホテルの客室

このホテルを予約

ホテル所在地

Raffles Shenzhen

T7, One Shenzhen Bay, 3008 Zhongxin Road
518054 Shenzhen
China

GPS:22.505775, 113.942252

電話番号
ファックス +86 755 8666 8660

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.9/5  43 件のレビュー

トリップアドバイザーの評価  5.0/5  2,592 件のレビュー

Good location, but Wifi is hopeless, unlikely to stay next time.

トリップアドバイザーの評価 4.0/5

Ning L ビジネス - トリップアドバイザー認証口コミ

Dear Ning L, Thank you for choosing to stay with us at Raffles Shenzhen, and for taking the time to share your experience. We are genuinely sorry to learn that your stay did not meet your expectations due to the issues you experienced with the Wi-Fi connection and the in-room amenities. Please accept our sincerest apologies for any inconvenience or frustration caused. We have shared your feedback with the relevant departments for immediate review and improvement. We deeply regret the disruption to your schedule and can assure you that we are taking corrective measures to prevent such occurrences in future. While we understand your current disappointment, we hope that you will consider giving us another opportunity to restore your confidence in our service. Should you choose to return, we would be honoured to personally ensure that your experience is seamless and comfortable.

Repeated stay at Raffles Shenzhen

トリップアドバイザーの評価 5.0/5

Jlin77 ビジネス - トリップアドバイザー認証口コミ

Dear Jlin77, Thank you for choosing Raffles Shenzhen again and for sharing your feedback with us. It is gratifying to hear that you enjoyed our spacious accommodations, thoughtful turndown amenities and impeccable breakfast selection. Your kind words about our attentive team mean the world to us and we will be sure to pass on your appreciation. We also appreciate your constructive feedback on the in-room dining experience. Please be assured that we will review your comments on Raffles Fried Rice with our culinary team to ensure continuous improvement in both taste and presentation. We look forward to welcoming you back for another exceptional stay in the near future.

Raffles SZ

トリップアドバイザーの評価 5.0/5

Ben L トリップアドバイザー認証口コミ

Dear I7273QCbenl, Thank you for sharing your experience at Raffles Shenzhen. We are delighted to learn that your stay exceeded your expectations and that our meticulous attention to detail, from room design to personalized service, contributed to a memorable visit. It brings us great comfort to know that Amy and our housekeeping team provided you with attentive, thoughtful and warm hospitality. Ensuring that every guest feels welcome and well cared for is at the heart of everything we do, and we deeply appreciate your recognition of their dedication. Please be assured that we will pass on your kind words to Amy and the team, as such feedback is a tremendous source of motivation. We look forward to welcoming you back in the future and curating another exceptional stay.

The experience in Raffles SZ

トリップアドバイザーの評価 5.0/5

Tommy L トリップアドバイザー認証口コミ

Dear tommylZ5572OG, Thank you for taking the time to share your wonderful experience at Raffles Shenzhen! We are delighted to hear that your stay exceeded your expectations and that you enjoyed our hotel's luxurious comfort and attention to detail. We appreciate your kind words about Amy, our Room Attendant. Her dedication to providing thoughtful and warm service is exactly the standard we strive for at Raffles, and it's heartwarming to know that her efforts had such a positive impact on your stay. Your feedback is extremely valuable to us, and we appreciate the opportunity to contribute to your experience. We look forward to welcoming you back to Raffles Shenzhen in the future and continuing to provide you with exceptional service and experiences. Thank you again for your kind recommendation and we hope to see you soon!

Raffles SZ

トリップアドバイザーの評価 5.0/5

Lily C トリップアドバイザー認証口コミ

Dear P7568Rllilyc, Thank you for taking the time to share your wonderful experience at Raffles Shenzhen. We are delighted to hear that your stay was so enjoyable and that Amy's exceptional service made such a positive impact on your visit. Amy takes great pride in her work and it warms our hearts to know that her friendly demeanor, attention to detail and dedication to providing you with a welcoming environment made your stay even more enjoyable. We will be sure to share your kind words with her as they are a true testament to her commitment to excellence. Your feedback is truly appreciated and we are very grateful for your recommendation. We look forward to welcoming you back to Raffles Shenzhen in the future, where we will continue to provide you with a memorable and exceptional experience.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 488 件のレビュー 9.8/10 雰囲気
  • 380 件のレビュー 8.9/10 設備
  • 298 件のレビュー 8.4/10 朝食
  • 276 件のレビュー 9.1/10 快適さ

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。