Raffles Shenzhen 5 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.9/5 27 opiniones

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Descripción

Extras del hotel

  • Gourmet cuisine ranging from Japanese and Chinese classics to French patisserie.

  • 1,500 square meters of spa and wellness facilities including fitness center with Technogym.

  • State-of-the-art event spaces including a Grand Ballroom and eight meeting rooms.

Nuestros alojamientos

Localización del hotel

Raffles Shenzhen

3008 Zhongxin Rd, Nanshan, Shenzhen
518054 Shenzhen
China

GPS:22.505775, 113.942252

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Servicio de transporte
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.9/5  27 opiniones

Valoración de TripAdvisor  5.0/5  2.257 opiniones

Great Experience at Raffles

Nota de Tripadvisor 5.0/5

Companion48187257151 Valoración certificada de TripAdvisor

I would like to express my sincere appreciation for the exceptional service I received during my stay at Raffles Hotel. Howard at the front desk was incredibly warm and attentive, always going above and beyond to ensure that my needs were met. His professionalism and enthusiasm made my check-in experience smooth and welcoming. Crystal was also a standout, always eager to assist and help with any requests I had. Her helpful attitude and genuine kindness truly made my stay more enjoyable. Additionally, I would like to commend Linda, the housekeeping staff. She demonstrated great attention to detail and worked diligently to ensure the room was spotless and comfortable. It was clear that she takes pride in her work. Thank you all for making my stay at Raffles Hotel a memorable and pleasant experience! Sincerely, Florence Chen

Dear Florence Chen, Thank you for choosing Raffles Shenzhen and for sharing such an excellent review of your recent stay with us. We are truly delighted to hear that your experience was memorable and that our team contributed to making your stay exceptional. We're especially grateful for your recognition of our team, Howard's warm and attentive approach, Crystal's genuine care and eagerness to assist and Linda's meticulous attention to detail are indeed reflective of the spirit of our brand. Your kind appreciation of their efforts inspires us to continue creating memorable moments for our guests. We are glad to have been a part of your enjoyable stay and look forward to welcoming you back soon for another exceptional stay. Thank you again for your wonderful review and for choosing Raffles Shenzhen.

Luxurious Hotel, Excellent service

Nota de Tripadvisor 5.0/5

wltam013 Valoración certificada de TripAdvisor

Raffles Shenzhen is an amazing Accor Group Hotel. As a Platinum Accor member, It is one of my beloved hotels. I thoroughly enjoyed this very luxurious hotel and have been staying there for a couple of nights every month for leisure. It is situated at Shenzhen Bay, Nam Shan Area, a very nice and convenient location. The room is very spacious. The size of a superior room is not less than 60 m2, clean and bed comfortable as well as good sea view. The service of Reception and Concierge are highly commendable. I would like to thank Becky Chen and Director of Rooms Mabel Yang for their exceptionally good service. The Chinese restaurant and Sky Cafe are also great.I would like to extend my gratitude and appreciation to Manager of Sky Cafe Crystal. We enjoyed very much our breakfast, lunch and dinner. Thank you. A great hotel I highly recommend.

Dear wltam013, Thank you for your excellent review of Raffles Shenzhen. We're thrilled you find our hotel luxurious and enjoy your monthly stays. Your appreciation for our spacious, clean rooms with great sea views is noted. We're especially grateful for your recognition of our team, including Becky Chen, Mabel Yang, and Crystal, for their exceptional service. We're glad you enjoyed dining at our Chinese restaurant and Sky Cafe. We are glad to have been a part of your leisurely stays and we look forward to welcoming you back soon. Your recommendation means a lot to us, and we strive to maintain the high standards that have earned us your trust. Thank you once again for your wonderful review and for choosing Raffles Shenzhen.

入住好评

Nota de Tripadvisor 5.0/5

Global04421078002 Valoración certificada de TripAdvisor

服务特别好,一直都有关心。晚上Irene还帮我们做泡泡浴。其他管家的服务也特别好,我们是生日来的,不仅帮我们专门拍拍立得的照片,还有蛋糕,甚至有糖水。

尊敬的Global04421078002, 很欣喜您选择在深圳鹏瑞莱佛士酒店庆祝您生日这一重要时刻。能在您的这一重要日子为您效劳,并得到您对酒店妥帖服务的认可,我们荣幸之至! 很欣慰管家Irene为您提供了热情周到的服务,给您带来了独特的纪念日体验。我们会继续努力,致力于为每一位品质旅行者营造一个静谧怡人的温馨绿洲,供宾客休憩身心,感受生活,尽享舒适,倾力奉上殷勤周到的服务。期待您再次选择我们。

我在深圳住过的最好的酒店,工作人员特别是管家石美玲(Kathryn)女士给了我很多帮助

Nota de Tripadvisor 5.0/5

jiangminzhi Valoración certificada de TripAdvisor

这是我在深圳住过最好的酒店,无论服务,住宿环境,景色,还是餐厅。特别是服务:首先,我在莱佛士深圳酒店中遇到的任何一名服务人员都很乐意帮助我。其次,特别是我的管家石美玲(Kathryn)女士,不但给出了我一般的入住建议,并且在我和朋友相聚时提供了很多专门的帮助:帮我取到了寄到礼宾部的给朋友的礼物,并且包装好且协助我打开快递,在我忘记带瑞廊的酒券时预支了两张酒券给我。我非常看重这次和朋友的相聚,且这次在在莱佛士酒店的相聚可以打100分。但我得承认,如果没有石美玲(Kathryn)女士的协助,这次相聚估计只能有80分。总而言之,如果下次依然去深圳南山区,莱佛士酒店会是我的首选,它给我留下了美好的回忆。

尊敬的jiangminzhi, 感谢您入住深圳地标——深圳鹏瑞莱佛士酒店并得到您对酒店优越地理位置及管家Kathryn服务的高度认可。十分欣喜和荣幸得知您在这都市绿洲中度过了一段美好的莱佛士之旅。 贴心、周到、细致的服务是莱佛士管家服务的特质。我们会继续努力,致力于为每一位到店的宾客营造一个静谧怡人的温馨绿洲,供宾客休憩身心,感受生活,尽享舒适,倾力奉上殷勤周到的服务。 期待着您在不久的将来再次光临。我们一起续写百年传奇。 顺颂时祺 黄礼邦 总经理 深圳鹏瑞莱佛士酒店

Amazing Christmas stay

Nota de Tripadvisor 5.0/5

horstephen En pareja - Valoración certificada de TripAdvisor

我們第一次來萊佛士,真是太棒了。 首先,特別感謝所有善良的管家和同事,包括 Echo、Frieda、Leon、Harold、Kathryn。他們非常樂於助人,非常關心我們,讓我們的住宿體驗變得更美好。 我們透過 AE FHR 計劃在這裡度過了聖誕節之夜,我們非常幸運,酒店慷慨地提供升級和設施,以及貼心的房間裝飾。 早餐品質超乎預期。食物新鮮可口,服務員友善且樂於助人。

尊敬的horstephen, 感谢您入住深圳地标——深圳鹏瑞莱佛士酒店并得到您对星空坊自助早餐及酒店妥帖服务的认可。十分欣慰地得知 管家Echo、Frieda、Leon、Harold和Kathryn为您提供了热情贴心的服务,让您及家人度过了愉快的莱佛士之旅。 您的肯定是对我们工作最大的鼓励,我们会继续努力,致力于为每一位到店的宾客营造一个静谧怡人的温馨绿洲,供宾客休憩身心,感受生活,尽享舒适,倾力奉上殷勤周到的服务。 最诚挚的祝福与问候, 黄礼邦 总经理 深圳鹏瑞莱佛士酒店

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 438 opiniones 9.4/10 Ubicación
  • 1.012 opiniones 9.2/10 Habitación
  • 1.498 opiniones 8.9/10 Servicio
  • 7 opiniones 2.9/10 Internet
  • 534 opiniones 9.7/10 Ambiente
  • 424 opiniones 8.8/10 Instalaciones
  • 321 opiniones 8.3/10 Desayuno
  • 295 opiniones 8.8/10 Comodidad

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