Fairmont Austin 4 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 5 634

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101 Red River Street, 78701 AUSTIN, United States

Opis

O hotelu

  • Award-winning hotel situated in the heart of downtown Austin

  • Six distinctively curated restaurants, cafés and bars

  • Large rooftop swimming pool with 14 cabanas and outdoor bar

  • Luxury spa with solariums, soaking pools and steam grotto

Nasze pokoje

Lokalizacja hotelu

Fairmont Austin

101 Red River Street
78701 AUSTIN
United States

Pozycja GPS:30.263613, -97.740684

Telefon
Faks +1 512-580-0198

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.6/5  Liczba opinii: 5 634

Ocena TripAdvisor  4.5/5  Liczba opinii: 6 569

SXSW base

Ocena na stronie TripAdvisor 5.0/5

mnolg Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Great base for SXSW. Large rooms so you can easily work and not feel cluttered. Easy walk to all venues with a bridge to the convention centre. The store in the lobby is a great spot to grab breakfast on the go. Room service is fast with a good late night selection.

Affordable Elegance

Ocena na stronie TripAdvisor 5.0/5

vonettal792 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

This hotel is aesthetically beautiful and the staff is top notch as well. I felt as though all my needs were met and staff went above and beyond. The Gold Lounge was impeccable and the service was wonderful. I will definitely stay here whenever I am in Austin and you should too!

Beautiful, spotless, fun bar

Ocena na stronie TripAdvisor 5.0/5

PacificPalms Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Beautiful hotel with very friendly, helpful staff and comfy room. Bar has live music every night and fun cocktails. Definitely would stay here again.

Dear PacificPalms, We’re so happy to hear that you had a fantastic stay with us! It’s great to know that you enjoyed our beautiful hotel, friendly staff, and the comfy room. We’re also glad that you had fun at our lobby bar, Fulton, with live music and cocktails. We truly appreciate your kind words and look forward to welcoming you back to Fairmont Austin for another amazing experience! Best regards, Shalton Mahosi Guest Experience Coordinator

Very Nice!

Ocena na stronie TripAdvisor 5.0/5

SMNYC212 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I stayed at the Fairmont while I was working on an event for a week within the hotel. The service at the front desk was perfect. I didn't have to wait to check in. My room was ready, very clean, quiet and comfortable. I had a very nice view of downtown Austin. I wish I had been able to swim in the hotel pool -- it looked gorgeous, but I was working around the clock, unfortunately. I did take an afternoon on my last day to visit the hotel spa -- VERY nice. I got a massage from a therapist by the name of Lady. She was the perfect solution to the end of a super tough week. The spa was not inexpensive, but you get what you pay for: immaculately clean, quiet, and relaxing. I didn't really get a chance to leave the hotel much, but there is a Target and a Whole Foods within walking distance, as well as some good restaurants. Food in the hotel was ok. There was a pasta dish in the hotel's Italian restaurant that my coworkers said was amazing. I was super grateful to be able to eat what I got, but if I were visiting on vacation, I'd try the restaurants outside of the hotel. Car service seemed always at-the-ready outside. There's also a little park just outside the hotel that's been under construction for a while now. I'm guessing that this is a city project and that funding must be a problem, but I bet it will be pretty when it's finally done. The Fairmont Austin was very nice and the service -- from check-in, to housekeeping, to the bell desk, to convention services -- everything was perfect.

Dear SMNYC212, Thank you for sharing such a thoughtful and detailed review of your stay with us. It is truly heartwarming to hear that your experience was seamless from check-in to departure, and that our team across multiple departments provided the exceptional service we strive for. I am delighted that you found your accommodations comfortable and appreciated the stunning downtown Austin views. It’s wonderful to know that our spa provided the perfect retreat after your busy week. While I regret that your schedule didn’t allow time to enjoy our beautiful pool, I do hope we will have the pleasure of welcoming you back for a more leisurely stay in the future. Your insights on dining are greatly appreciated, and I will be sure to pass along your comments to our culinary team. Thank you once again for choosing Fairmont Austin. We look forward to welcoming you back for another exceptional experience. Best regards, Shalton Mahosi Guest Experience Coordinator

50/50

Ocena na stronie TripAdvisor 3.0/5

lifelight Opinia zatwierdzona w TripAdvisor

No bellman at arrival...but the receptionist was absolutely fantastic, actually all of the staff at the reception were amazing, professional, patient. The room was a very good size, clean, convenient and the bed was good. Where I had an issue was their breakfast. evening restaurant. It looks like a huge dining hall, very uninviting, very cold. It is such a big area, and they have so little tables. it just looks off. The day we wanted to go have breakfast the hostess told us there is a wait ...there were tables available... so we asked why we had to wait...apparently the servers did not want to be overwhelmed????? It was a buffet on top of it... We just walked away. This is another example of a bad management by unexperienced people.

Dear lifelight, Thank you for taking the time to share your experience with us. I am pleased to hear that our reception team made such a positive impression with their professionalism, patience, and exceptional service. Additionally, I’m glad you found your accommodations to be spacious, clean, and comfortable. However, I sincerely regret that your arrival experience and dining encounters did not meet expectations. Please accept my apologies for the absence of a bellman upon your arrival, as well as for the disappointing experience in our restaurant. Your concerns regarding the ambiance and service have been noted, and I will be sharing this with our management team to ensure these matters are addressed appropriately. Providing seamless and inviting dining experiences is of the utmost importance to us, and I regret that this was not reflected during your visit. Your feedback is invaluable, and we truly appreciate your insights as they help us improve. I hope we will have the opportunity to welcome you back in the future and provide a stay that exceeds all expectations. Please reach out to our Guest Experience team directly at AUS.GuestExperience@Fairmont.com so we can discuss your experience further. Best regards, Shalton Mahosi Guest Experience Coordinator

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 174 Liczba opinii 8.6/10 Lokalizacja
  • 2 313 Liczba opinii 8.3/10 Pokój
  • 2 748 Liczba opinii 8.7/10 Obsługa
  • 138 Liczba opinii 4.9/10 Internet
  • 1 006 Liczba opinii 8/10 Udogodnienia
  • 861 Liczba opinii 8.4/10 Czystość
  • 771 Liczba opinii 8.9/10 Klimat
  • 726 Liczba opinii 7.3/10 Jedzenie

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