Fairmont Austin 4 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.6/5 5.860 Bewertungen

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Beschreibung

Hotel-Extras

  • Einzigartige Lage inmitten des Grüns von Palm Park und Waller Creek

  • 6 unverwechselbare Restaurants

  • Large rooftop swimming pool with 14 cabanas and outdoor bar

  • Luxury spa with solariums, soaking pools and steam grotto

Unsere Unterkünfte

Dieses Hotel buchen

Lage des Hotels

Fairmont Austin

101 Red River Street
78701 AUSTIN
Vereinigte Staaten

GPS:30.263613, -97.740684

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Schwimmbad
  • Parkplatz
  • Restaurant
  • Rollstuhlgängig
  • Fitnessstudio
  • WLAN
  • Klimaanlage
  • Frühstück
  • Bar
  • Konferenzräume
  • Zimmerservice

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.6/5  5.860 Bewertungen

TripAdvisor-Gesamtwertung  4.7/5  6.633 Bewertungen

Overcharged and never refunded

Note Tripadvisor 1.0/5

AmyThomsonMoody Geschäfts-<br>reisende - Zertifizierte TripAdvisor Bewertung

Medical Spa Event

Note Tripadvisor 5.0/5

M C Zertifizierte TripAdvisor Bewertung

Charged fees for options not selected. Shower and bathroom poorly designed.

Note Tripadvisor 2.0/5

Gerald D Zertifizierte TripAdvisor Bewertung

Dear 40geraldd, Thank you for taking the time to share your detailed feedback following your recent stay with us for a wedding event. I’m truly sorry to hear that your experience did not meet your expectations and that you left feeling frustrated, particularly regarding the Urban Experience Fee. I completely understand your concerns, especially when a charge feels unexpected or miscommunicated. While this fee is included in certain group blocks to provide bundled access to amenities and experiences, I apologize if that was not made clear at the time of booking or check-in. Transparency is important to us, and your comments will be reviewed with our reservations and front office teams to help us improve communication around package inclusions. I also want to sincerely thank you for your thoughtful observations about the room’s design and functionality. We recognize that comfort and accessibility can vary from guest to guest, and your insights regarding the bathroom layout, shower fixture, bedding, and mirror height are extremely valuable. I’ve shared your feedback with our operations and housekeeping teams to inform future updates and adjustments. Thank you again for your honest feedback. Best regards, Shalton Mahosi Guest Experience Coordinator

A Wonderful Experience!

Note Tripadvisor 5.0/5

JenniferL5229 Geschäfts-<br>reisende - Zertifizierte TripAdvisor Bewertung

Dear JenniferL5229, Thank you for your thoughtful and glowing review. We are delighted to hear that your five-night business stay at the Fairmont Austin exceeded your expectations. It brings us great joy to know you found the accommodations, service, and dining experiences, particularly at Fulton, to be of such high caliber. Your kind words regarding our team and your experience mean the world to us, and we are especially pleased that the views and in-room dining added to the pleasure of your visit. We very much look forward to welcoming you back on your next trip to Austin. Best regards, Shalton Mahosi Guest Experience Coordinator

Sometimes it's about how you recover

Note Tripadvisor 4.0/5

MikTweet Geschäfts-<br>reisende - Zertifizierte TripAdvisor Bewertung

Dear MikTweet, Thank you for taking the time to share such a thoughtful and comprehensive review of your recent stay with us. While we deeply regret the initial challenges you experienced—particularly the room allocation, service delays, and maintenance concerns—we are sincerely grateful for your patience and understanding throughout. Your graciousness in recognizing our team’s efforts to recover the situation, especially those of our Royal Service Supervisor, Sherlynn, is truly appreciated. We will be sure to pass along your kind words, which will no doubt encourage our colleagues in their continued commitment to guest satisfaction. At Fairmont, we understand that luxury is not just about perfection, but also about how gracefully and sincerely we respond when something goes awry. Your feedback serves as both a testament and a reminder of the importance of that principle. We are pleased to know that our recovery efforts restored your trust and contributed positively to your overall experience. It was a privilege to host you, and we hope to welcome you back in the future for a seamless and exceptional stay from start to finish. Best regards, Shalton Mahosi Guest Experience Coordinator

In Partnerschaft mit TripAdvisor

So bewerten andere Internetnutzer unser Hotel

  • 1.192 Bewertungen 8.5/10 Lage
  • 2.402 Bewertungen 8.3/10 Zimmer
  • 2.898 Bewertungen 8.6/10 Service
  • 147 Bewertungen 5.4/10 Internet
  • 1.051 Bewertungen 7.8/10 Ausstattung
  • 903 Bewertungen 8.3/10 Sauberkeit
  • 823 Bewertungen 9/10 Stimmung
  • 756 Bewertungen 7.2/10 Essen

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