Swissôtel Al Maqam Makkah 5 stelle

Giudizio clienti (Valutazione ALL) 4.4/5 7.439 recensioni

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Descrizione

I plus dell'hotel

  • Swissotel Al Maqam Makkah offers panoramic views of the Kaaba and Haram and all city

  • Swissotel Al Maqam Makkah provides two exclusive and convenient direct access to the Haram .

  • Connected to the Clock Towers Complex, offers easy access to Makkah's biggest shopping mall.

  • Located 100m steps away from Haram granting our guests a privileged and convenient passage.

  • take pride in providing a family-friendly accommodation with treats for young guests.

Le nostre sistemazioni

Posizione dell'hotel

Swissôtel Al Maqam Makkah

King Abdul Aziz Endowment, Tower F,Ibrahim Al-Khaleel St., 21955
21955 Al Maqam
Arabia Saudita

Coordinate GPS:21.4193199, 39.82421

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Parcheggio
  • Ristorante
  • Accessibile con sedia a rotelle
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Proprietà 100% non fumatori
  • Servizio in camera

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.4/5  7.439 recensioni

Giudizio TripAdvisor  4.3/5  3.890 recensioni

Certificato d'eccellenza 2025

Fantastisk hotell

Punteggio Tripadvisor 5.0/5

Naoual F Recensione certificata TripAdvisor

Dette er tredje gang vi bor på Swiss Makkah Hotel, og vi er like fornøyde hver gang. Servicen er fantastisk, rommene rene og komfortable, og beliggenheten perfekt. Vi vil spesielt takke restaurantpersonalet – Mohsin, Ibrahim, Osman og Jalal – for utrolig god service og oppmerksomhet. Maten var helt fantastisk, og de gjorde måltidene våre til en ekstra hyggelig opplevelse. Vi kommer definitivt tilbake og anbefaler hotellet på det varmeste. Dessverre opplevde vi én situasjon som trakk opplevelsen veldig ned. Hadeel i resepsjonen var ikke hjelpsom. Hun var uvennlig og frekk, noe som ikke samsvarer med den ellers høye servicen på hotellet. Likevel kommer vi gjerne tilbake, og vi anbefaler hotellet varmt for deres generelle kvalitet og flotte personale!🇲🇦🇳🇴 😁👍👍Hilsen Naoual, Jamila og Amal

Kjære Naoual, vi setter stor pris på din hyggelige tilbakemelding om tjenestene våre, rensligheten på rommene, beliggenheten, personalets tjenester og matbuffeten. Vi vil sørge for å dele tilbakemeldingen din med herr Mohsin, herr Ibrahim, herr Osman og herr Jalal personlig. Det varmer våre hjerter. Angående dine kommentarer om personalets tjenester, har vi videresendt tilbakemeldingen din til de berørte avdelingene, da vi kontinuerlig jobber med å yte utmerket service. Vi ser frem til å ønske deg velkommen igjen snart.

Hotel exceptionnel

Punteggio Tripadvisor 5.0/5

919amrahi Recensione certificata TripAdvisor

Hôtel excellent avec vue sur le haram une grande appréciation et remerciements pour Mohamed à la réception que je remercie bien pour sa gentillesse et son sens professionnel . Hôtel immense et très apprécié. Un petit bémol pour la restauration la nourriture très salé et épicé le chef doit penser aux personnes âgées et aux malades. Je reviendrai si Dieu le veut.

Cher Amarr, nous vous remercions pour vos commentaires positifs concernant notre vue et les services de notre personnel. Nous ne manquerons pas de transmettre vos compliments à M. Mohamed afin qu'il continue à vous offrir un service d'excellence. Vos remarques concernant la restauration ont été transmises au service concerné, car votre confort est notre priorité absolue. C'est toujours un honneur pour nous de vous accueillir au Swissotel Makkah. Nous espérons avoir le plaisir de vous servir à nouveau très prochainement.

Hotel 3 *

Punteggio Tripadvisor 3.0/5

Mohamed A Recensione certificata TripAdvisor

Pour un hôtel 5* il manque beaucoup de choses. Le service n’est pas au top, pas de boissons ni dans la chambre ni au restaurant ( deux jus de boîte au restaurant), salle de bain à rénover, clé de la chambre qui fonctionne pas, sur 5 jours 4ou 5 fois on m’a changé la clé. Il y’a 45 étages si je ne me trompe pas ma chambre était au 42 eme étage numéro 4200 et tout le monde mange dans le même restaurant pas assez de places. Le seul avantage que j’ai trouvé dans cet hôtel c’est qu’il est proche de la mosquée al haram.

Dear Mohamed, We take all reviews seriously to constantly improve our services. Your comments about the services, drinks, bathroom, room key and restaurant size have been forwarded to the concerned department as your comfort is our top priority. We would be glad if you kindly sent us your contact number and email in a private message on social media platforms to communicate with you. Looking forward to serving you again.

Giudizio clienti 5.0/5

Nancy M. Famiglie - Avvisi confermati di ALL

Abbiamo fatto un’ottima scelta scegliendo swissotel . Un hotel molto bello pulito e comodo e il cibo molto buono e i personali sono molto bravi cortesi e sanno fare bene il loro lavoro . Sono molto soddisfatta e lo do più di cinque stelle.

Cara Nancy, Che Allah accetti tutte le tue buone azioni. Grazie per aver espresso la tua opinione e siamo lieti che i nostri servizi, la pulizia dell'hotel, il buffet e il personale ti abbiano soddisfatto. Non vediamo l'ora di accoglierti durante la tua prossima visita. Cordiali saluti, Swissotel Al Maqam Makkah

Giudizio clienti 5.0/5

Amjad H. Famiglie - Avvisi confermati di ALL

Our family of five had the pleasure of staying at Swissôtel Al Maqam during our recent Umrah, and it was truly an unforgettable experience. We booked a spacious triple room with a stunning city view — impeccably maintained, quiet, and thoughtfully designed for both comfort and relaxation after long hours at the Holy Mosque. We opted for the half board package, and both breakfast and dinner exceeded expectations. Each meal offered a remarkable variety of fresh, flavorful dishes catering to all tastes. As an added delight, our access to the lounge was perfect for an afternoon break, especially for the children to enjoy light snacks. As Silver members of ALL – Accor Live Limitless, we were warmly welcomed with priority check-in, special amenities, and refreshing welcome drinks in recognition of our partnership. These thoughtful touches made us feel truly valued and appreciated. The hotel’s location could not be better — just steps from Masjid al-Haram, allowing for easy access while still offering a peaceful retreat from the crowds. Every member of the staff demonstrated exceptional professionalism and warmth, ensuring our stay was seamless from start to finish. Swissôtel Al Maqam delivers a perfect balance of luxury, comfort, and heartfelt hospitality. We left with beautiful memories and look forward to returning on our next journey to Makkah.

Dear Amjad, Thank you for your awesome feedback towards our room size, view, buffet variety, check-in process, loyalty program, location and staff service, we are always honored to welcome you at Swissotel Al Maqam Makkah, we took your comment about …. into immediate action, waiting to serve you again soon. Best regards, Swissotel Al Maqam Makkah

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 4.749 recensioni 9.5/10 Posizione
  • 6.155 recensioni 8.2/10 Camera
  • 15.616 recensioni 9.4/10 Servizio
  • 141 recensioni 3.9/10 Internet
  • 2.977 recensioni 8.7/10 Pulizia
  • 2.229 recensioni 8.9/10 Cibo
  • 2.125 recensioni 9.1/10 Colazione

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