Novotel Париж Порт-де-Версаль 4 звезды

Overall quite a nice stay, me and my partner had a superior room which is higher on the building, but do not expect to have an Eiffel tower view, this is only available for the rootop bar. Upon arrival a receptionist called Alassane tried to charge 350 euros for city tax for two people and breakfast for one person for 5 nights when this should have been around 130. Upon query, and a long dicussion with a colleague, this was amended to the correct amount. This left a sour taste as this was all discussed before arrival and was a clear attempt to overcharge. Breakfast was okay, rooftop restuarant was fantasitc and I would definitetly recommend. The cleaner disposed of some personal belongings from our room, but a refund was offered at the end of the stay and was credited in a quick manner, so no comlaints there overall. Reception manager was great and resolved this issue. Good tranaport links to the city with a short walk to the metro.

I would like to to express my utter disappointment with your hotel at Paris Firstly being greeted with no front desk just a girl on a stool she didn’t say a awful lot and generally uninspiring about us being guests Later on we was waiting for the lift a family of five with a disabled daughter one of you mr staff members was coming down and it stopped on our floor doors opened and he just quickly pushed the button to carry on his journey down , this is so rude and we was completely flabbergasted by this customer service But wait this wasn’t the worst of it after we had a enjoyable day out in Paris , we decided to go up to the top floor and enjoy the terrace , we was queuing for the lift and as we entered a couple came in after us I believe they where French and the lady literally two armed pushed my 15 year old daughter so hard she went in to another person Clearly words where exchanged with the couple and as we where on the 8th floor the lady then pushed my partner with quite a force , in front of staff as well they where not interested whatsoever nor was the manager instead we where shhhs away with the offer of a free drink which was two half beers full which I have taken a photo of This couple where here at the hotel just to use the restaurant we have booked two rooms to stay here and I told the manager upstairs that these people should be removed from the hotel but of course they was not interested I will be reviewing in every possible place I can do people are ware of how you treat people Regards

Номер чистый , комфортный . Завтрак - прекрасный выбор для детей и взрослых. Воспоминания только положительные . Пешком до башни 40 минут . Такси 15.

Horrible staff don't care when the housekeeping takes personal belongings. The staff stole my sons brand new cologne. Gave me $90 credit just to increase the room night price from $ 290 to %401 per room I asked why? They said , is normal and when we have activities is more so I said it could go from $290, $390 to $1,000 and is normal? They told me , yes that what it is here in France. I told her in Napa where I leave is tourisme and we give you a price and we don't change in the middle of your stay.. that's crazy! But thats France according to the staff.

I stayed for 5 days june 24 2023 instead of 8 due to the unfortunate situation. I was very disappointed with most all that Novotel in Paris did and not do. First night cost per room was 291. Per night that was 2 rooms. In one room 2 of my sons tayed and me and my daughter and grandson in the other. First night was fine until the second night when one of my sons was missing his brand new cologne from the room. That was the start of the nightmare. The manage did nothing! At the third night after me asking, what and where is his cologne? I'm sorry looking in caméras. Thats they would tell me and finally $90.00 credit, but get this, I told rhem I'm moving out of this hotel and only staying Wednesday night what they did jack up the night to $401. Per room . They were so insensitive with the incident that I was very upset and on top of that the last day of our stay, our rooms were not cleaned. We returned to the hotel at 6pm and they sent a men to clean and only one room and I was more upset , but kept my cool and I went back to front desk and they sent someone at 9hpm really? Never again will I stay there. I was been cautious downtown Paris when people at hotel taking brand new cologne. How pathetic that is. Place Novotel Paris hotel 4 Av De La Porte De la Plain Paris.