Mercure Париж Порт де Версаль Экспо 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 1 445

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Описание

Особенности отеля

  • Отремонтированные современные номера

  • Напротив выставочного зала Porte D/зал 7. Крытая частная автостоянка

  • 19 модульных полностью оборудованных конференц-залов с естественным освещением, 750 м²

  • Современный и уютный ресторан Millésime, французская кухня

  • Семейные номера, возможность забронировать смежные номера. Обращайтесь к сотрудникам отеля!

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Расположение отеля

Mercure Париж Порт де Версаль Экспо

36-38 rue du moulin
92170 ВАНВЕС
Франция

GPS:48.827125, 2.292001

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При отеле
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Bistro Millésime

Наш шеф-повар предлагает гостям блюда региональной французской кухни и экзотические блюда в уютной современной обстановке. Всю неделю мы рады предложить гостям еду и напитки в ресторане недалеко от выставочного комплекса Paris Expo Porte de Versailles.

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 1 445

Рейтинг TripAdvisor  4.0/5  Отзывов: 133

Worst experience ever

Примечание: Tripadvisor 1.0/5

Janelinha_azul Реальные отзывы TripAdvisor

had a reservation at your hotel tonight and I had the worst experience I ever had in a hotel. First the receptionist was unpleasant (to say the least) to my colleague. He was waiting to be attended with his identity card and he started correcting his manners - saying that he needed to say what he wanted and that it could a present his Portuguese identity card. I was also waiting but he decided that I should be ignored. Finally he got my identity card and wouldn’t talk to me and finally said that our reservation had been transferred to a different hotel and that we could walk 15 mins with our suitcases. The taxi was at on our expense.

Chère Janelinha, Nous sommes navrés que votre expérience n'ait pas été à la hauteur de vos attentes. La satisfaction de nos clients est très importante pour nous. Nous nous excusons pour la gêne occasionnée, sachez que des mesures sont prises avec nos équipes pour éviter que cela ne se reproduise. Nous espérons avoir la chance de vous accueillir de nouveau pour vous procurer une meilleure expérience, En vous souhaitant une merveilleuse journée, Séverine Moire Directrice générale

Great Hotel Experience

Примечание: Tripadvisor 4.0/5

jaswj95 Реальные отзывы TripAdvisor

Great Parisian Hotel with a great variety of breakfast items and a restaurant where you can enjoy your dinner and watch the ongoing Euro tournament. Restaurant food variety is good as well. The rooms are good with comfortable beddings to relax after a tiring day in Paris, dubbed "The City of Lights".

Dear Guest, Thank you for your positive and detailed feedback following your stay in our hotel. We are pleased to hear that our rooms and the variety of our restaurant have helped to make your trip more enjoyable. We look forward to welcoming you during your next stay in Paris, Best regards, Séverine Moire Director General

Good choice

Примечание: Tripadvisor 4.0/5

cianabro Деловые путешественники - Реальные отзывы TripAdvisor

Quick business trip in Paris. One night spent at this hotel. Modern facility, welcoming. Close to Expo area. Spacious and clean room, even though not well-equipped. Good breakfast. Gentle staff. Globally recommended, above all in case of event at Expo.

Dear Cianabro, Thank you for taking the time to tell us about your experience at the Mercure Paris Porte de Versailles Expo Hotel. We are delighted that you enjoyed our hotel and its location. We look forward to welcoming you on your next business trip to Paris. Best regards, Séverine Moire Directrice générale

Wouldn't stay here again

Примечание: Tripadvisor 2.0/5

thaque2016 Реальные отзывы TripAdvisor

We are currently here- family of 4 and the city is great however I regret picking this hotel. We opted for something that was reasonably priced over luxury. However, even then this has not met ours standards. ROOM: The room itself if fine. Very limited space to hang clothes etc but it's expected. Beleive it or not, the rooms are baking hot even for February!!! To the point that all the chocolate the children bought melted over night. The fan in the room doesn't work. They state they have AC but these are switched off over the winter, which I know is standard across many hotels and countries. We have been sleeping with the windows open, which is fine. But then all night you can hear the noise as hotel is right on the main roads ie trams, parties etc. We asked for a free standing fan or an alternative, however they don't have any fans. We were given enough towels the first night and after been out all day exploring with children we have come back to find, half of our towels are dirty! BREAKFAST our son as a number of food allergies so we carry a lot items with us. However, nothing is labelled in tbe Breakfast buffet. We constantly had to ask what foods have egg, milk or nuts in them. And pretty much everything bar the fruit and cereal has those. No soya/oat milk but we took our own. Overall the variety is minimal however our daughter is happy as she gets to just have the pancake and Nutella! Pretty disappointed. Honestly just thought the standards would be better. We wouldn't choose to stay here again.

Dear Guest, We are very sorry that your stay did not live up to your expectations. With regard to the heat in the room, we apologise for the inconvenience. Did you call reception so that one of our technicians could check that the heating was at 0? If so, did you ask for a change of room so that you could enjoy your nights more? We are sorry about the lack of towels in the rooms and their state of cleanliness. This does not reflect the quality of our service and we will be tightening up our procedures in the future. Did you leave the do not disturb label? Make sure you remove it when you leave the room to ensure that the room is cleaned during your absence and that the towels are changed at the same time. Thank you for informing us of the lack of information regarding the breakfast label. Our teams are at your disposal to answer any questions you may have. We would like to assure you that your satisfaction is our priority and that we are determined to improve the quality of our services. We sincerely hope to have the opportunity to welcome you back to our establishment in order to offer you a more pleasant experience. Best regards, Séverine MOIRE Directrice Générale

Poor breakfast

Примечание: Tripadvisor 2.0/5

giannis1010 Семьи - Реальные отзывы TripAdvisor

The room was spacious, modern, and quite clean. The neighborhood was very quiet but lacked dining or drinking options. The metro station is almost 1 km away. A major issue with the hotel is the breakfast; it was very poor, even for a 2-star hotel, let alone a 4-star one. They rarely replenished the breakfast items, and only upon request. I was really disappointed with the breakfast offering.

Bonjour Giannis1010, Tout d’abord merci pour votre commentaire et votre retour d’expérience dans notre établissement. Nous sommes navrés que vous n’ayez pas été totalement satisfait de votre séjour. La satisfaction de nos clients est très importante pour nous. Sachez que nous prenons en note tous les retours afin d'améliorer nos services. Nous espérons avoir la chance de vous accueillir de nouveau pour vous procurer une meilleure expérience. En vous souhaitant une merveilleuse journée, Séverine MOIRE Directrice générale

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Другие интернет-пользователи оценили наш отель

  • 512 Отзывов 7.8/10 Расположение
  • 927 Отзывов 7.8/10 Номер
  • 969 Отзывов 8.3/10 Сервис
  • 5 Отзывов 8.1/10 Интернет
  • 444 Отзывов 7.2/10 Завтрак
  • 346 Отзывов 8.3/10 Чистота
  • 8 Отзывов 3/10 Велнес-зона

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