美憬阁 5 Terres 水疗酒店 5 星

客户意见评级 (ALL 评级) 4.7/5 871 评论

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美憬阁 5 Terres 水疗酒店 - Image 1
美憬阁 5 Terres 水疗酒店 - Image 2
美憬阁 5 Terres 水疗酒店 - Image 3
美憬阁 5 Terres 水疗酒店 - Image 4
11 Place De L Hotel De Ville, 67140 巴尔, 法国

描述

酒店其他优惠

  • 在下莱茵省葡萄酒之都的阿尔萨斯"葡萄酒之路"上

  • 这家餐厅提供采用新鲜时令农产品制作的现代美食

  • 豪华的水疗中心建于几百年历史的拱顶之下，在此享受珍贵的宝石疗愈

  • 您可以在温馨的葡萄酒吧享受美酒佳酿

  • 安全的室内停车场（带充电桩）

我们的客房

酒店位置

美憬阁 5 Terres 水疗酒店

11 Place De L Hotel De Ville
67140 巴尔
法国

GPS:48.409008, 7.450007

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

LA TABLE DU 5

Table du 5 推出现代小酒馆菜单，菜品由新鲜的本地食材制作并会随季节略加调整，酒单中则有多款美味的佐餐葡萄酒。您可以在客房内或露台上享用。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  871 评论

TripAdvisor 评级  4.5/5  577 评论

卓越奖 2024

Combines beautiful design with old world charm

Tripadvisor 评级 5.0/5

lindycardy Couples - 经 TripAdvisor 认证的评论

The hotel exterior is a typical Alsace ginger bread construction. The interior beautifully combines this old-world charm with a fresh modern interior. The spa & pool in the cellar are first class. The masseur Elodie was amazing. The hotel restaurant was closed on our first night, we found a nice pizza restaurant but most of the town of Barr was closed. We ate in the hotel restaurant the following night. We experienced very poor service. 40 minutes before we had wine to our table. Two hours between ordering our food and getting our main course. There were other issues in terms of lack of professionalism amongst staff. Two of the three dishes I was served were unacceptable. I made the reception staff aware I was unwilling to pay for these dishes, and they removed them from the bill. The breakfast was wonderful. The staff, during breakfast, the cleaner and reception staff were all friendly and professional.

Poor experience - be careful before booking

Tripadvisor 评级 1.0/5

Chris123455789 经 TripAdvisor 认证的评论

This is a terrible little hotel that holds itself out as something it is not. Be sure to know exactly the room you’re getting ahead of time, or prepare for disappointment. When we tried to leave, we were told “prepaid” sorry, you are out of luck. When asked if we could transfer to a sister hotel, which was the suggestion of the night staff when we asked upon checking in, we were told “no.” We effectively have a room that we’re sure the summer interns use during the season, behind a curtain, no elevator service, which you get to by walking through a service area (thus the curtain) - what kind of hotel even has rooms like that???? As we all know, pictures lie, we do not recommended this hotel at all … stay in Obernai, stay in Colmar or any of the other towns … horrible little place full of puffed up pretenders

Dear Guests, On reading your comment we are astounded by such bad faith. You booked 4 nights in our house. On the very first afternoon, you came to reception saying ‘there's nothing to do in this town, we want to leave’. The team showed you places to visit, asked if there was anything else we could do to make your stay more enjoyable, asked if the room was suitable or if we could offer you another one, but you were adamant that ‘we want to leave’. Also, yes, our team offered to arrange a transfer to another hotel, but this has nothing to do with the prepayment of your stay, which cannot under any circumstances be transferred to another establishment...... Finally, the fact that you obviously did not enjoy your room (something you could have told us on the spot ....), does not justify your defamatory and misleading comments about the fact that it could have been a room intended for staff ...... Not to mention your disrespectful and offensive comments about our staff, which we do not accept. Sincerely The 5 Terres team*****

Excellent

Tripadvisor 评级 5.0/5

bbm44 家庭住宿 - 经 TripAdvisor 认证的评论

A charming and special hotel. Excellent service and personal attention. Happy to provide service. Highly recommend the hotel, beautifully designed and excellent food. Comments to the hotel There really isn't

never had such a bad reservation service at any All Accor hotel

Tripadvisor 评级 1.0/5

AlexanderD1194 家庭住宿 - 经 TripAdvisor 认证的评论

Reservation department clearly not interested in new customers. Personally emailed them with the request for availability of two rooms next to eachother. just recieved an email back, with a link of the hotel........ and the remark. children below 16 are not welcome in the Spa...... no help in getting the correct rooms..... no message on webistes etc about the spa (no children without adult guidance would have been a better option....) would be better if the would advertice ADULT ONLY. called the hotel to discuss, no management available to help.. i had to call back after 14.00.... amazing that this is happening on a service level not worth a MGallery, All Accor hotel!

Outstanding Place for a 2 day-business meeting

Tripadvisor 评级 5.0/5

Muriel C 商务住宿 - 经 TripAdvisor 认证的评论

We had a 2 day business meeting with a group of 9 people. Everything was outstanding! Excellent meeting facilities, wonderful historical building with very high quality renovation and modern decoration, very comfortable rooms and exceptionnal home made food. Great choice for breakfast as well. Congratulations To the whole team for your excellent work. This place would certainly desserve 5 stars.

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其他网络用户评价我们的酒店

  • 227 评论 8.5/10 位置
  • 328 评论 8.4/10 房间
  • 540 评论 9.2/10 服务
  • 275 评论 6.7/10 运动休闲
  • 211 评论 9.7/10 氛围
  • 181 评论 9/10 早餐
  • 135 评论 8.4/10 舒适度
  • 66 评论 9.1/10 清洁度

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