ibis Styles Medan Pattimura 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 323 件のレビュー

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Jalan Pattimura No 442, Kelurahan Darat, Kecamatan Medan Baru, 20153 MEDAN, Indonesia

説明

ホテルのその他の情報

  • Web corner and Free Wi-fI

  • 1 Hotel Restaurant, 3 Meeting Rooms and Bar with variety menu

  • Great facilities: Indoor Swimming Pool, 1 Gym and Kids' corner

  • Strategies Location near Supermarket and Restaurants Nearby

  • Unique and Modern Design in heart of Medan City

当ホテルの客室

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ホテル所在地

ibis Styles Medan Pattimura

Jalan Pattimura No 442, Kelurahan Darat, Kecamatan Medan Baru
20153 MEDAN
Indonesia

GPS:3.573974, 98.663415

電話番号
ファックス +62 61 88812310

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

sTREATs

sTREATs Restaurant offer all day dining restaurant features a buffet breakfast as well as a la carte options for lunch and dinner. The menu includes local and international cuisine as well as exciting street food dishes.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  323 件のレビュー

トリップアドバイザーの評価  4.5/5  160 件のレビュー

2024エクセレンス認証

Good Experience

トリップアドバイザーの評価 5.0/5

Traveler44800076247 トリップアドバイザー認証口コミ

Good service, room and facility. Stylist concept for interior. So many spot for take photo, lobby, cafe and swimming pool. Recommend for next stay with friend or business trip. Food and drink full of variety, taste was good and for presentation too

Dear Valued Guest, Horas! We are absolutely delighted that you enjoyed your experience at ibis Styles Medan Pattimura. Our staffs are working hard each day to provide the very best service and I would like to thank you for highlighting their work. Your review is a source of motivation for our team and I will look forward to sharing it.  Thank you very much for putting perfect rating on TripAdvisor. We look forward to welcoming you back here for your next stay and also to continue showcasing you the services and hospitality you would expect from ibis Styles Medan Pattimura Hope to see you again soon! Warm Regards, Management

One of the most comfortable hotel in Medan with excellent Services and suitable bedroom and very delicious food

トリップアドバイザーの評価 5.0/5

Ahmadriyaldi1992 トリップアドバイザー認証口コミ

In my experiences staying in Ibis Styles Medan, i’ve never felt so being served with excellent and joyful Services. I’d love to take my family to stay in Ibis Styles Medan because it has clean and comfortable bed and also delicious food and beverages.

Dear Ahmadriyaldi1992, Warmest greeting from ibis Styles Medan Pattimura, We are absolutely delighted that you enjoyed your experience at ibis Styles Medan Pattimura and found your stay with us valuable.  In ibis Styles Medan Pattimura, guest satisfaction has always become our priority. Thank you very much for sharing your experience. Appreciate your time to providing us this review of your experience and for highlighting the areas that made your stay enjoyable. We are also looking forward to welcome you back for another great stay with us Kind Regards, Insan M Fachrudin General Manager

Bad Customer Service and Room Cleanliness

トリップアドバイザーの評価 1.0/5

Mohd F Solo travel - トリップアドバイザー認証口コミ

I have stayed in several Ibis Hotel chains but what can I say, Ibis Style Hotel Medan Pattimura is the worst especially in terms of customer service and cleanliness. They choose with whomever they want to treat well. If they see you as a nobody then you will not be treated kindly. The most impolite thing is when a man work as security guard yells at Grab bike not to send me to the lobby during the drizzle. You can talk nicely without raise your voice. All staff are not trained in customer service seem unfit to work at this hotel. But lucky only one girl staff at the reception named Valensia is very nice and kind. She help me a lot. Congratulations Valensia. Cleanliness is also very very bad. The bedsheet was dirty and not changed as it had been used by the previous guest, pillowcase stains, dusty everywhere , fingerprint on the mirror, the room is not vacuumed. I have sent an email 3 days before my arrival but to no avail. Insan M Fachrudin please look on this matter not only just say sorry with reply this review without any action. Otherwise you fail in performing the role as General Manager.

Dear Mr Mohd F, Warmest greeting from Medan. Thank you for taking the time to tell us about your experience at the ibis Styles Medan Pattimura. We are terribly sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At ibis Styles Medan Pattimura, we strive to provide a superior service experience for every customer; therefore your reviews is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Management.

Enjoyable stay !

トリップアドバイザーの評価 4.0/5

enriconapitupulu Solo travel - トリップアドバイザー認証口コミ

My 2-day stay was enjoyable ! Hassle-free checked-in process, had room 703 which is well-arranged n everything was on-point. Water dispenser was available in each floor, so refuel the drinking water anytime. The breakfast was great n tasty, with variety of local dishes, combined with Asian n Western foods. I love the local 'lontong Medan' n the traditional dessert 'lupis'. I also had my buffet dinner, with the spread of delicious choices, included seafood barbeque. The crew was helpful, attentive n friendly. Bravo, Ibis Styles Pattimura Medan ! Keep up the good works !

Dear Mr Enriconapitupulu, Horas! With great appreciation, we thank you for your kind and wonderful comments regarding your stay with us recently at ibis Styles Medan Pattimura. We are absolutely delighted that you enjoyed your experience at ibis Styles Medan Pattimura. Our staffs are doing their best to offer you an incredible experience and we would like to thank you for highlighting their works. We are very proud of our talents, who as you noted enjoy what they do each day and look to create memorable experiences for you. We will make sure to share this comment and we believe it will push them to even greater heights. Happy to hear that you love our hotel as much as we do. Great that you experienced the service level we aspire to deliver. Thank you very much for sharing your staying experience and of course we are looking forward to welcoming you back for another great stay with us. See you again soon Best Regards, Insan M Fachrudin General Manager

Favourite Hotel in Medan

トリップアドバイザーの評価 5.0/5

924windyd トリップアドバイザー認証口コミ

Overall i love ibis pattimura, kamar, pool, the service was amazing. Excellent!!!!!! Security didepan top. Bell boy juga sangat membantu dan ramah sekali didepan. The other side need to improve,Resto staff need to more smile to the guest.

Dear 924windyd, Horas! We are absolutely delighted that you enjoyed your experience at ibis Styles Medan Pattimura and found your stay with us valuable.  In ibis Styles Medan Pattimura, guest satisfaction has always become our priority. Thank you very much for sharing your experience. Appreciate your time to providing us this review of your experience and for highlighting the areas that made your stay enjoyable. We are also looking forward to welcome you back for another great stay with us Sincerely Insan M Fachrudin General Manager

との提携 TripAdvisor

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