Grand Mercure Maha Cipta Medan Angkasa 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 253 件のレビュー

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Jl Sutomo no 1, 20235 MEDAN, Indonesia

説明

ホテルのその他の情報

  • The hotel has the biggest Presidential Suite in Medan with 320,57 square meter room space.

  • The nearest hotel to Kualanamu Airport, just 1 hour by Bandar Selamat highway

  • The closest 5 stars hotel to the industrial estate (KIM Mabar)

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ホテル所在地

Grand Mercure Maha Cipta Medan Angkasa

Jl Sutomo no 1
20235 MEDAN
Indonesia

GPS:3.59802, 98.68201

電話番号
ファックス +62 61 4550555

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

ORCHID RESTAURANT

A contemporary designed restaurant with a comfortable and nice ambience for your daily dining. We serve an international buffet breakfast and a variety of western and local delicacies that will cater to most discerning tastes.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  253 件のレビュー

トリップアドバイザーの評価  4.5/5  2,138 件のレビュー

Happy with hotel

トリップアドバイザーの評価 5.0/5

FookOn Solo travel - トリップアドバイザー認証口コミ

Stayed for one night only. Late checkin and early checkout. Nice room and staff were friendly and helpful

Good

トリップアドバイザーの評価 5.0/5

Wanderer49239312095 トリップアドバイザー認証口コミ

Review for Grand Mercure Medan As a solo traveler from the UK, I stayed at the Grand Mercure Medan for a brief transit on my way to Bukit Lawang. I was truly impressed by the level of service and comfort this hotel provided, making it an ideal stopover before continuing my journey into the jungle. From the moment I arrived, the reception and concierge teams went out of their way to ensure I felt welcome and well taken care of. The staff at the front desk were warm, efficient, and quick to provide recommendations and directions, even offering tips for my trip to Bukit Lawang. They understood exactly what a traveler like me needed, from local insights to arranging transportation, and handled everything with ease and professionalism.

Dear Somkiat Saepung, We very much appreciate your comments regarding your stay at the Grand Mercure Maha Cipta Medan Angkasa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Nice

トリップアドバイザーの評価 5.0/5

Anin D トリップアドバイザー認証口コミ

I was impressed for the service in Grand Mercure Medan, during my stay it was very comfortable and all the staff was kind and helpful When I was check in the receptionist was so kind and give all information clearly This hotel are highly recommended

Dear Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Maha Cipta Medan Angkasa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

A luxury diarrhea?

トリップアドバイザーの評価 1.0/5

Heimir Arnar B トリップアドバイザー認証口コミ

This hotel is terrible. Do not eat from the restaurant, you will get food poisoning. I have spent 3 days here and have been sitting on the toilet for 2 days. If you call room service they only seem to have fried rice. Everything else seems to be unavailable. Last night i called to order a tiramisu cake as i thought most likely i wouldn't get diarrhea from eating that, but no, unavailable. Today i tried to order a hamburger, but no, unavailable. All that seems to be available is fried rice in various combination with either chicken or prawns. The stuff that i got sick from. The room is extremely noisy and windows seem to be from single pane glass. Lot's of noise from the hall as well as there is a huge gap under the door.

Dear Heimir Arnar Birgisson, We greatly appreciate for taking the time to share your feedback. While all of us wish you had a better stay with us as many others has experienced. Firstly, do apologize for the inconvenience caused the dining and room experience, already firmly communicated to all related departments. We currently improvement action plan has been arranged to rectify the mistakes immediately and thank you for bringing it to our attention. Again my sincere apology for the shortcomings, All of us look forward to welcoming you back in the near future. Sincerely, Management

Great hotel in Medan

トリップアドバイザーの評価 5.0/5

Caecilia9100 トリップアドバイザー認証口コミ

We enjoyed our stay at Grand Mercure Medan very much. The room is spacious, well-kept and comfortably furnished. We stayed in the room 1016, from 14/09 until 19/09. The breakfast buffet is delicious, and offers enough different variations, either local or international options. Fresh fruits are also always served. The hotel's staff were really helpful, friendly and accommodating. On our first dinner, there was some inconvenient disorganisation, which caused our meals and drinks to arrive very late and in an incorrect order (the starter and the main dish arrived at the same time). However, the duty manager at the time, Mr. Amba, immediately gave their explanations and apologies. when they found out about my birthday, Mr. Amba and his friendly customer-oriented staff did not fail to give me some very lovely attention during our next dinner at the hotel! Thank you so much for all your kindness and lovely service, Mr. Amba, Miss Rizka, Miss Nova, and the other staff! You made our stay at Mercure very memorable!

Dear Caecilia, We very much appreciate your comments regarding your stay at the Grand Mercure Maha Cipta Medan Angkasa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 166 件のレビュー 8.3/10 ロケーション
  • 902 件のレビュー 9.1/10 客室
  • 967 件のレビュー 9.3/10 サービス
  • 17 件のレビュー 9/10 インターネット
  • 472 件のレビュー 9.1/10 清潔さ
  • 384 件のレビュー 9/10 朝食
  • 375 件のレビュー 9.2/10 快適さ
  • 297 件のレビュー 9/10 設備

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周辺の他の施設

ibis Styles Medan Pattimura 3 つ星

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