Fairmont Nanjing 5 stars
Customer review rating (ALL Rating) 4.6/5 997 reviews
Labeled ALLSAFE
In upper half of stunning Jin Ao Tower with awe-inspiring views of Yangtze River
Three fine restaurants, two stylish bars, including all-day eating outlet on top floor
Lavish high-ceilinged ballroom for grand events, covering 936 square meters
Refreshing world-class spa facilities, large swimming pool, top fitness center
ALLSAFE approved hotel
333 Jiangdong Middle Road, Jianye District, Jiangsu Province
210019 NANJING
China
Fairmont Nanjing:
NANJING LUKOU AIRPORT At 35km / 21.75 miles
GPS:31.998314, 118.72684
Check-in from - Check out up to
Altitude is located high up on the 60th floor of the hotel and is Fairmont Nanjing's all day dining venue. Featuring Live cooking stations, where you can witness the chef preparing the dishes with the finest ingredients.
Whether it's celebrating a holiday with loved ones or entertaining work clients, the elegant atmosphere of Richesse Chinoise is the ideal choice.
Located on the 37th floor, Vancouver Grill presents guests with excellent steaks. Immaculately designed with great attention to detail, the steakhouse is adorned with rich dark wooden accents.
Treat yourself to afternoon tea with friends and family in the luxurious atmosphere of the lobby lounge, decorated daily with fresh flowers.
Music@61 is a bar where you layback and listen to the live music performance, order one of Fairmont's classic cocktail or choose a whisky from the large whisky selection, the varied food selection includes western and Chinese dishes.
Spanning 916 square meters (9,860 square feet), the Grand Ballroom can accommodate over 1,000 guests in a range of table configurations.
Offering stunning views of the Yangtze River and Nanjing, our 359 rooms and suites are havens of unrivaled comfort that feature elegant decor, floor-to-ceiling windows and premier amenities, whether you are traveling for business or leisure.
Accessible room
Accessible room
Bad hardware maintenance Bad helpline
Customer review rating 1.0/5
Anonymous Solo - Confirmed reviews ALL
Dear Ming C., Dear guests, How do you do? Thank you for your valuable comments and suggestions during your stay at Fairmont Nanjing. We are very sorry for the service problems you have reported and the inconvenience caused during your stay. We have reported your comments to the head of the Front Office department, and we will continue to strengthen staff service training and strive to provide a quality accommodation experience for every guest. Thank you again for your patronage, we sincerely look forward to your coming again! Sincerely, HARALD FEURSTEIN GENERAL MANAGER 费和瑞 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing
very bad smell in room very crowed room
Customer review rating 1.0/5
S. H. Families - Confirmed reviews ALL
Dear Hai Tao S., Dear guests, How do you do? Thank you for choosing to stay at Fairmont Nanjing! We apologize for your failure to meet your expectations. We take your comments very seriously and have communicated them to the hotel management and relevant departments. If you have any questions, please feel free to contact us. Our Royal Service team is always ready to provide you with considerate service. We hope to listen to your feedback during your stay and solve your problems in time. Thank you again for your patronage, we sincerely look forward to your coming again! Sincerely, HARALD FEURSTEIN GENERAL MANAGER 费和瑞 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing
Good stay
Customer review rating 4.5/5
Anonymous Solo - Confirmed reviews ALL
Dear Ming C., Dear guests, Thank you for choosing to stay at Fairmont Nanjing! We apologize for your failure to meet your expectations. The hotel has always paid great attention to the maintenance of hardware facilities, and planned to decorate and transform some facilities every year. We take your comments very seriously and have communicated them to the hotel management and relevant departments. In the future, we will speed up the pace of updating, aiming to bring guests a better and comfortable stay experience. If you have any questions, please feel free to contact us. Our Royal Service team is always ready to provide you with considerate service. We hope to listen to your feedback during your stay and solve your problems in time. Thank you again for your patronage, we sincerely look forward to your coming again! Sincerely, HARALD FEURSTEIN GENERAL MANAGER 费和瑞 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing
Where’s my point
Customer review rating 3.0/5
Klavier Business - Confirmed reviews ALL
Dear Yan Tong L., Dear guests, Thank you for your valuable comments and suggestions during your stay at Fairmont Nanjing. We are very sorry for the problems you have reported and the inconvenience caused during your stay! We have reported your comments to the relevant person in charge. We will continue to strengthen staff training and strive to provide quality guest experience for every guest. Thank you again for your patronage, we sincerely look forward to your coming again! Sincerely, HARALD FEURSTEIN GENERAL MANAGER 费和瑞 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing
Customer review rating 5.0/5
Tony_cheng Business - Confirmed reviews ALL
Dear Hao Xiang C., Dear guests, How do you do? Thank you for choosing Fairmont Nanjing! We are honored to see your compliments on the hotel service! This is the greatest recognition and support for our work, we will continue to work hard, continuous progress, to provide you with more warm and thoughtful service. Thank you again for your patronage, we sincerely look forward to your coming again! Sincerely, HARALD FEURSTEIN GENERAL MANAGER 费和瑞 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing
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