Fairmont Nanjing 5 stars

Customer review rating 4.7/5 3,194 reviews
Fairmont Nanjing
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Room 1

Number of guests
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Hotel extras

Fairmont Nanjing occupies the upper half of the iconic Nanjing Keyne Center - an architectural marvel resembling an immense Chinese lantern.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessible bathroom
  • Air conditioned
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
Catering
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 14 meeting room(s)

Hotel location

Fairmont Nanjing

333 Jiangdong Middle Road
Jianye District
Jiangsu Province
210019
nanjing
china

Tel: +862586728888

Fax: (+86)25/86593288

Contact email

Check-in from 14h00

Check out up to 12h00

  • Fairmont Nanjing : 

  • By plane

    NANJING LUKOU AIRPORT At 35km / 21.75 miles

GPS :31.998314, 118.72684

Our accommodations

Fairmont Nanjing's 359 guest rooms and suites have been designed to satisfy the needs of every guest.

Deluxe City View King

  • Max. number of persons: 3
  • Area: From 38
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities

Deluxe City View 2 Queen

  • Max. number of persons: 4
  • Area: From 43
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities

Deluxe River View King

  • Max. number of persons: 3
  • Area: From 38
  • Views: River side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities

Signature River View King

  • Max. number of persons: 3
  • Area: From 38
  • Views: River side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities

Signature River View 2 Queen

  • Max. number of persons: 4
  • Area: From 43
  • Views: River side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities

Fairmont Gold King

  • Max. number of persons: 3
  • Area: From 38
  • Views: River side, City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities

Fairmont Gold 2 Queen

  • Max. number of persons: 4
  • Area: From 43
  • Views: River side, City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities

Deluxe 2 Queen City View SK

  • Max. number of persons: 4
  • Area: From 43
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities

Signature 2 Queen River View SK

  • Max. number of persons: 4
  • Area: From 43
  • Views: River side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities

Deluxe 2 Queen River View SK

  • Max. number of persons: 4
  • Area: From 38
  • Views: River side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities

Deluxe King with River View SK

  • Max. number of persons: 3
  • Area: From 38
  • Views: River side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities

Deluxe 2 Queen River View NS

  • Max. number of persons: 4
  • Area: From 38
  • Views: River side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities

Deluxe King City View SK

  • Max. number of persons: 3
  • Area: From 38
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities

Signature King River View SK

  • Max. number of persons: 3
  • Area: From 38
  • Views: River side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities

Fairmont Gold King SK

  • Max. number of persons: 3
  • Area: From 38
  • Views: River side, City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities

Fairmont Gold 2 Queen SK

  • Max. number of persons: 4
  • Area: From 43
  • Views: River side, City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
Accessible room

Deluxe King Handicap NS

  • Max. number of persons: 2
  • Area: From 38
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
Accessible room

Deluxe King Handicap SK

  • Max. number of persons: 2
  • Area: From 38
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities

One Bedroom Suite King

  • Max. number of persons: 4
  • Area: From 88
  • Views: River side, City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities

Suite Twin NS

  • Max. number of persons: 3
  • Area: From 88
  • Views: River side, City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities

Fairmont Gold One Bedroom Suite

  • Max. number of persons: 4
  • Area: From 88
  • Views: River side, City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities

Chairman's Suite SK

  • Max. number of persons: 4
  • Area: From 261
  • Views: City side, River side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities

Fairmont Gold Grand Suite NS

  • Max. number of persons: 3
  • Area: From 138
  • Views: River side, City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities

Fairmont Gold One Bedroom Suite SK

  • Max. number of persons: 4
  • Area: From 88
  • Views: River side, City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities

One Bedroom Suite SK

  • Max. number of persons: 4
  • Area: From 88
  • Views: River side, City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities

Suite Twin SK

  • Max. number of persons: 3
  • Area: From 88
  • Views: River side, City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities

Our restaurants and bars

ALTITUDE

Type of cuisine: International

Altitude, features theatre style kitchen stations, where guests can watch our chefs prepare dishes right before their eyes. The restaurant features Indian, Chinese, Cantonese, Japanese, Western cuisine, a massive dessert buffet and more!

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

VANCOUVER GRILL

Type of cuisine: International

Vancouver Grill offers guests a taste of Canada. Our steakhouse features our must-try signature Caesar Salad, a selection of Australian, Wagyu and Chef's specialty beef cuts and decadent dessert options to compliment your meal.

Dinner

17:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RICHESSE CHINOISE

Type of cuisine: Regional

Richesse Chinoise specializes in local Huaiyang, Cantonese and Sichuan cuisine. Dine in our 35th floor main dining hall or choose one of our 22 private dining rooms, perfect for entertaining clients or holding a private celebration.

Lunch

11:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY LOUNGE

Photo non contractuelle / Strictly non binding

Treat yourself to afternoon tea, surrounded by fresh flowers in a luxurious setting. Enjoy a taste of coffee, tea or sip on Fairmont's modern classic cocktails as your eyes are fixed on the ancient Yangtze River or the shimmer of Hexi's night view.

MUSIC@61

Photo non contractuelle / Strictly non binding

A visit to Nanjing is not complete without a visit to our entertainment floor Music@61. Come visit us and choose from our Whisky Bar, Wine Bar, Cocktail Bar or Music Room. Enjoy delicious snacks to accompany any drink that you order.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 897

  • Maximum capacity: 1,100 people

  • Maximum banquet capacity: 540 people

Find out more

Our guest reviews for
Fairmont Nanjing

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

3,194 reviews

Customer review rating 4.7/5

Joey Business - 12/01/2020 Confirmed reviews ALL

The staff - Sunny was extremely helpful and nice. Had a great experience.

Dear Siew Mei Joey T., We very much appreciate your comments regarding your stay at the Fairmont Nanjing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing

Thank you very much Stanley

Customer review rating 4.7/5

Baljit S. B. Friends - 07/01/2020 Confirmed reviews ALL

Zero XU duty manager Jackie Zheng were very well trained, The customer service was excellent, amazing they were right on the spot anything you ask them. It was clean the entire staff well trained excellent job keep it up. Many thanks to Gigi Qui. Overalls seven stars treatment.

Dear Baljit Singh b., We very much appreciate your comments regarding your stay at the Fairmont Nanjing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing

Good and amazing

Customer review rating 4.7/5

Hafez Business - 31/12/2019 Confirmed reviews ALL

Everything Perfect. Only want to find Halal food some nearby your hotel. Do you have any halal food restaurant list?

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing

Perfect family stay in Fairmont Nanjing

Customer review rating 4.7/5

Qing S. Families - 26/12/2019 Confirmed reviews ALL

Hotel property is classic and maintained quite well. Exaggeratingly spacial room(standard suite) with stylish decoration. Bedding is comfortable, maybe one of the best that I experienced. Cleanliness of bathroom and toilets is impressive. Fast check-in and check-out. Hotel staff are friendly and helping. As an Accor platinum member, I have received perking benefits including coupons, room upgrade and complimentary breakfast.

Dear Qing S., We very much appreciate your comments regarding your stay at the Fairmont Nanjing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing

Stay was wonderful as always.

Customer review rating 4.7/5

Steve P. Business - 18/12/2019 Confirmed reviews ALL

The hotel was wonderful, staff was exceptional as always. I did experience 2 issues, 1 was the temperature in my room. I could not cool down. The other was my internet connection. I could only get signal in the common areas of the hotel, and the bathroom of my room.

Dear Guest, Thank you very much for your affirmation of our service. Thank you very much for your comments on us. I'm sorry to fail to meet your expectations. Please allow me to express my most sincere apology to you. We will make corresponding improvement measures according to your opinions. Looking forward to your coming again! Sincerely, SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing

Always very good experience during visiting

Customer review rating 4.7/5

Sunny L. Business - 09/12/2019 Confirmed reviews ALL

Clean,in order,quick reaction when need

敬爱的顾客, 感谢您花时间分享您的住宿体验。我们希望能够在不久的将来欢迎您的再次光临! 祝好, SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing

A great expreience.

Customer review rating 4.7/5

Kiko G. Solo - 27/11/2019 Confirmed reviews ALL

Totally, I'd like to recommend it to my colleagues and friends as I received wonderful service, specially the room service. But if something needed to say, I suggest the receptionist should be a little bit nicer or more passionate. I didn't feel any enthusiasm from her when I checked out.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing

pleasant

Customer review rating 4.7/5

Jorgen F. Business - 25/11/2019 Confirmed reviews ALL

just for your information- I am civil engineer by profession- so the logistic from groundfloor to reception to restaurant or room- that irritates me.I know the management can not change this flow, but......

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing
Customer review rating 4.7/5

Sc Business - 23/11/2019 Confirmed reviews ALL

Room was very nice. Initially had some smell of cigarettes smoke.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing

It's very comfortable hotel with excellent service

Customer review rating 4.7/5

Ping Z. Business - 06/11/2019 Confirmed reviews ALL

The hotel service are very good, I have below two examples: 1. The reception was very busy when I checked in at 10pm. I observed they did very good to deal with some very impolite and impatient customer who want to cut in line. 2. Room service came to my room to follow up meal order once they found my desk phone line is busy.

Dear Ping Z., We very much appreciate your comments regarding your stay at the Fairmont Nanjing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing
Customer review rating 4.7/5

David Solo - 31/10/2019 Confirmed reviews ALL

It was a comfortable stay, with super service. A friendly and efficient check in, a fantastic experience in the executive club, a clean and comfortable room, a friendly and efficient check out, and ground floor service helped me to get a taxi before 5:00am.

Dear David Marshall M., We very much appreciate your comments regarding your stay at the Fairmont Nanjing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing

Pleasant stay

Customer review rating 4.7/5

Alex Friends - 31/10/2019 Confirmed reviews ALL

Well maintained hotel with nice interiors. Bed was comfortable so no issue at all with sleeping (I am a light sleeper). Breakfast was provided at the top of the building (almost), so you could see fantastic city views. Good quality also. The only thing I did not find enjoyable was that staff seemed unfamiliar with Accor member benefits, perhaps due to the fact the merger took place not long ago. Nonetheless, I enjoyed my stay and would come back if I visit Nanjing again.

Dear Y. Shen Y., We very much appreciate your comments regarding your stay at the Fairmont Nanjing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing

okay

Customer review rating 4.7/5

Iris G. Business - 28/10/2019 Confirmed reviews ALL

Room experience is generally good. Dinning experience is not very good. Restaurant is awful.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing

亲切回家的感觉

Customer review rating 4.7/5

Elizabeth T. Business - 27/10/2019 Confirmed reviews ALL

Thanks so much to the Chief Chef Mr. Marttel (maybe the spelling is incorrect), and his team for the warm reception to the guests every morning. I was grateful for Mr. Marttel specially made the Chinese spring roll in vegetables after I reflected to him and Edwin(another person I appreciated) that I am a vegetarian. Also thanks Edwin for his care to me during the breakfasts, inquiring my any special needs. I was impressive to the crew`s considerate care. They responded my need for chocolate in one night as I felt hypoglycemia, the receptionist in the call quickly responded/transferred to the duty manager, and the house keeper boy quickly sent the chocolate to my room. The tidy room every day..... So many thanks.... to the professional and warmly care team. Will keep continue experience staying in Fairmont Nanjing. With best regards, Elizabeth p.s. Fairmont is the contract vendor to Cargill, the company I work for. There is no selection in the "您是如何预定此次住宿“.

Dear Yi Ping T., We very much appreciate your comments regarding your stay at the Fairmont Nanjing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing

Very Good

Customer review rating 4.7/5

Ke F. Business - 05/10/2019 Confirmed reviews ALL

Good services, convenient location, new facilities.

Excellent

Customer review rating 4.7/5

Nigel Business - 03/10/2019 Confirmed reviews ALL

Check in process in fast and handled nicely by your crew. Breakfast is comprehensive and staffs are attentive despite big crowd on Tusdays/Wednesday. Request for room near lobby and more drinking water was promptly answered. Check out was Swift and airport pick-ups is comfortable and on-time.

Customer review rating 4.7/5

Wallis C. Business - 26/09/2019 Confirmed reviews ALL

the room is bright

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing
Customer review rating 4.7/5

Charlene Couples - 22/09/2019 Confirmed reviews ALL

Great building with excellent facilities.

尊敬的 Chen C.: 感谢惠赐有关下榻 Fairmont Nanjing 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing

Just satisfied

Customer review rating 4.7/5

Lin Solo - 19/09/2019 Confirmed reviews ALL

It's generally okay. But I can hear the noise from others' rooms.

Dear Lin S., We very much appreciate your comments regarding your stay at the Fairmont Nanjing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing

Nice Atmosphere & Best Coffee

Customer review rating 4.7/5

Tak Business - 19/09/2019 Confirmed reviews ALL

Room was clean and neatly decorated. Fitness facility was also top-notch; it has a good view and well-maintained. Breakfast room was also good. Everybody speaks English and coffee was made by fine barista. However, one minus point is elevators which were squeeking and wobbling constantly...

Dear Takao S., We very much appreciate your comments regarding your stay at the Fairmont Nanjing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIDNEY HARDY GENERAL MANAGER 韩翟 总经理 Fairmont Nanjing 南京金奥费尔蒙酒店 fairmont.com/Nanjing
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