Fairmont Mount Kenya Safari Club 5성

고객 평점 (ALL 평가) 4.6/5 758 리뷰

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호텔설명

호텔 추가 정보

  • Storied Legacy: Former retreat for Hollywood stars and royalty.

  • Top Honors: Named Africa's Leading Hotel 2023, reflecting unmatched heritage and excellence.

  • Distinct Design: Blending 1950s English architecture with modern elegance.

  • Vast Grounds: 100 acres of manicured gardens, forests, and tranquil ponds.

  • Heritage Rich: Strong ties to Kenya's culture and conservation efforts.

숙박

호텔 위치

Fairmont Mount Kenya Safari Club

FAIRMONT MOUNT KENYA SAFARI CLUB, NANYUKI, LAIKIPIA, KENYA., P.O. BOX 35
10400 NANYUKI
Kenya

GPS:-0.0560743, 37.1119227

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 회의실

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  758 리뷰

TripAdvisor 평가  4.5/5  1,698 리뷰

2024으뜸 시설

An Exceptional Hotel

트립어드바이저 평점 5.0/5

Sb N TripAdvisor 인증 리뷰

Wonderful Hotel. Outstanding Facility with an exceptional customer centric experience & a meticulously maintenaned space. They have the most friendly staff and the loveliest ambience. This truly is a world class facility. Would definitely recommend.

Dear 316sbn, Thank you so much for your incredible review! We're delighted to hear that you had such a wonderful experience with us and that our facilities, staff, and ambiance left a lasting impression. Our team strives to create a world-class experience for every guest, and it's truly rewarding to know we succeeded in doing so for you. We’re grateful for your recommendation and would love to welcome you back in the future! See you soon. Best Regards, Veronique Delattre General Manager, Fairmont Mount Kenya Safari Club

My Review due to the stay

트립어드바이저 평점 5.0/5

Joyce N TripAdvisor 인증 리뷰

The hospitality team was amazing 😍😍I enjoyed the stay and the views were just mind blowing.I would love to come back more often. Viewing the wild animals everyday from your balcony was the best experience ever. I would definitely recommend others

Dear Joyce, Thank you so much for your amazing review! We're thrilled to hear that you enjoyed your stay and that the views and wildlife made your experience unforgettable. It’s wonderful to know that our hospitality team made such a positive impact on your visit! We can’t wait to welcome you back for more incredible moments. Your recommendation means the world to us, and we look forward to hosting you again soon. See you soon. Best Regards, Veronique Delattre General Manager, Fairmont Mount Kenya Safari Club

Booking and customer service experience

트립어드바이저 평점 4.0/5

originaljosephinem TripAdvisor 인증 리뷰

Kudos to excellent customer service. In specific Diana Muriithi who checked in consistently to make sure the stay was great i& Paul Mugo for the quick turn around from house keeping. Also special kudos to Kanana Kirima & Catherine Wanene who helped facilitate this reservation seamlessly

Dear Josephine, Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us. We're especially grateful for your kind words about Diana Muriithi, Paul Mugo, Kanana Kirima, and Catherine Wanene. We'll be sure to share your feedback with them, as they’ll be delighted to know their efforts made a difference in your stay. We look forward to welcoming you back in the future! See you soon. Best Regards, Veronique Delattre General Manager, Fairmont Mount Kenya Safari Club

Amazing customer service

트립어드바이저 평점 5.0/5

Ndambuki M TripAdvisor 인증 리뷰

My wife and I were to check in on Thursday afternoon, but due to a flight delay getting into NBO, we ended up leaving quite late. Sharon was so kind to liaise with the chef to ensure we had dinner. The whole stay was amazing and the team made this possible.

Dear Inspire50619627758, Thank you so much for sharing your experience with us! We’re so glad to hear that, despite the flight delay, you and your wife were still able to enjoy your stay with us. Sharon will be thrilled to know that her efforts to ensure you had dinner made a difference in your experience—customer service is something we truly pride ourselves on, and it’s wonderful to hear that the team was able to make you feel at home even with the late arrival. We’re so happy that your whole stay was amazing, and we truly appreciate you taking the time to highlight the team’s efforts. We hope to welcome you both back for another stay soon—hopefully without any flight delays next time! Best Regards, Veronique Delattre General Manager, Fairmont Mount Kenya Safari Club

Beautiful hotel and nice services

트립어드바이저 평점 5.0/5

Hong S TripAdvisor 인증 리뷰

First time in Africa, I never expected to find such a beautiful hotel here; it’s completely different from what I imagined. The moment I entered the hotel, I was stunned by the breathtaking scenery, and all the staff were so warm and welcoming. I wish I could stay in this beautiful place forever. I chose one of the hotel’s activities, and having a guide along with two armed guards showing me the local flora and fauna was definitely a unique experience.

Dear Hong, Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that your first visit to Africa exceeded your expectations, and we’re delighted that our hotel played such an important part in that. It’s fantastic to know that you enjoyed the breathtaking scenery and felt so warmly welcomed by our team—your kind words mean a lot to us. We're especially happy to hear that you enjoyed the activity with our guide and armed guards, as we strive to provide unique and safe experiences that connect our guests to the beauty of the local flora and fauna. It sounds like you had an unforgettable adventure! We hope to have the pleasure of welcoming you back one day—there's always more to discover, and we'd love to host you again. Best Regards, Veronique Delattre General Manager, Fairmont Mount Kenya Safari Club

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 160 리뷰 9.6/10 위치
  • 305 리뷰 8.6/10 객실
  • 502 리뷰 8.7/10 서비스
  • 103 리뷰 9.6/10 분위기
  • 48 리뷰 7.8/10 청결도
  • 26 리뷰 8.8/10 조식

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