Raffles Grand Hotel d'Angkor 5 estrelas

Nota clientes Avis (Classificação ALL) 4.8/5 606 comentários

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Raffles Grand Hotel d'Angkor - Image 1
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1 Vithei Charles de Gaulle, Khum Svay Dang Kum, 17252 SIEM REAP, Cambodia

Descrição

Extras do hotel

  • A revitalizing oasis of calm.

  • Grand Hotel d'Angkor was the first luxurious grand hotel of its kind to open in Siem Reap.

  • Spacious, lavishly appointed rooms, suites and villas with garden or pool views

  • A choice of refined restaurants and timelessly elegant bars

  • Cambodia’s most beautiful hotel pool set within lush landscaped gardens

As nossas opções de alojamento

Localização do hotel

Raffles Grand Hotel d'Angkor

1 Vithei Charles de Gaulle, Khum Svay Dang Kum
17252 SIEM REAP
Cambodia

GPS:13.36429, 103.859686

Telefone
Fax +855 23 981 168

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Serviço de quartos

Avaliações dos nossos clientes

Avaliações dos nossos clientes

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Classificação ALL  4.8/5  606 comentários

Classificação do TripAdvisor  4.6/5  216 comentários

Certificado de excelência 2025

Un lieu chargé d’histoire

Nota Tripadvisor 4.0/5

lb_kv3 Romântica - Avaliação com certificação TripAdvisor

Le Raffles de Siem Reap est un hôtel magnifique, dont le bâtiment, empreint d’histoire, provoque un véritable effet wow dès l’arrivée. La vue d’ensemble, le hall majestueux et la gentillesse extrême des portiers marquent immédiatement l’esprit. Nous étions venus pour trois nuits. L’accueil a été chaleureux, mais notre arrivée a malheureusement été ponctuée de nombreuses difficultés nécessitant l’intervention d’un responsable, que nous remercions encore chaleureusement ici. Je n’entrerai pas dans les détails, mais son intervention a clairement amélioré notre séjour. Nous avons ensuite été surclassés en suite Coloniale, un très bel espace avec beaucoup de cachet et une jolie vue sur le jardin. Mention spéciale pour la literie, excellente. La salle de bain est toutefois assez petite, et l’isolation sonore pourrait être améliorée, aussi bien vis-à-vis de l’extérieur que des espaces voisins. La piscine est superbe, bien intégrée au cadre, même si le service autour n’est pas toujours aussi réactif qu’attendu. Même constat au restaurant, avec une qualité des plats excellente, mais un service parfois inégal (45 minutes pour avoir deux plats lors d’une première expérience …). L’Elephant Bar, en revanche, propose un service impeccable et des cocktails absolument délicieux dans un cadre unique. Afternoon tea offert une fois avec le statut ALL. Excellente prestation ! Le spa, quant à lui, offre une prestation correcte, mais qui n’atteint pas le niveau d’exception que l’on pourrait attendre d’un établissement de ce standing notamment au regard des prix pratiqués. Enfin, nous avons réservé l’expérience Raffles de découverte des temples d’Angkor en scooter : tout simplement incroyable. Certes, le tarif est élevé comparé à ce qu’on trouve en ville, mais l’expérience est exceptionnelle et parfaitement organisée. Je la recommande vivement. Check-out tardif accordé à 14h et départ très chaleureux par l’équipe ! En résumé, un très bel établissement, plein de charme, qui a su nous offrir un bon séjour malgré un départ difficile. On en attend néanmoins parfois un peu plus en termes de service et sur les détails … compte tenu du positionnement et de la marque Raffles.

Dear Kevin, Thank you for sharing your experience at Raffles Siem Reap. We are truly delighted to hear that our historic charm and warm hospitality made such a strong impression upon your arrival. We apologize for the challenges you encountered and are grateful for your understanding, as well as your recognition of our manager’s efforts to enhance your stay. It’s wonderful to hear that you enjoyed the character of the Colonial Suite and the exceptional quality of our bedding. We appreciate your feedback on the bathroom size and sound insulation, as well as the service inconsistencies you experienced at the pool and restaurant. Rest assured, we are continually striving to refine our offerings to meet the high standards synonymous with the Raffles name. We are thrilled that you enjoyed the extraordinary Angkor temple experience and our delightful afternoon tea. Your kind words about The Elephant Bar and our late check-out service are greatly appreciated. Thank you for your valuable insights, and we look forward to welcoming you back to Raffles Siem Reap for an even more seamless experience. Warm regards, Amra PIN Quality Mager

Simplesmente, perfeito 😍

Nota clientes Avis 5.0/5

Anónimo Casais - Comentários confirmados de ALL

Foi incrivel do começo ao fim! Todos os ambientes do hotel sao lindos. A piscina é simplesmente maravilhosa. Serviço sem igual. E o piano bar, fechou com chave de ouro nossas noites

Dear Ms. R., Thank you for taking a few minutes of your valuable time to provide us with this amazing feedback. We are very much delighted to hear you had an incredibly wonderful stay experience with us while appreciating the beauty of our hotel, the wonderful pool and our exceptional service. The team here at Raffles is thrilled we made such great positive impression. It is truly rewarding to know our Conservatory (the piano bar) added a special touch to your evenings. We look forward to the pleasure of welcoming you back for another most memorable stay experience. Best regards, Michelle Kam Director of Rooms

BEL HÔTEL MAIS DÉÇUE ET PENSEZ AU BOULES QUIES

Nota Tripadvisor 3.0/5

SophieMF Romântica - Avaliação com certificação TripAdvisor

Je me joints à un avis précédent qui était nuancé. Certes bel hotel historique, personnel très sympathique et très bon service , belle et grande piscine mais des tas de petits désagréments ou déceptions face à un hôtel 5 étoiles internationales avec des prix en conséquence. Pb majeur : Chambre réservée et prépayée ( il y a 4 mois)choix d’une vue sur le jardin pour plus de tranquillité … or le jardin est en fait tout petit et surtout contre la route et contre un espace où nous avons eu un concert tardif la première nuit alors que l’hôtel savait que nous nous levions à 4h30…et aucune information ni excuse le lendemain….et le surlendemain où nous pouvions dormir, …réveillés à 6 h par musique extérieure comme si nous étions en boîte… Hormis « apologize » ….rien , aucun geste de la part de l hotel….. et je crois que ce que nous attendons d un hôtel c est en priorité de dormir…..je précise que lorsque j ai réservé les prix étaient bien plus haut que ces dernières semaines…j espérais une chambre à la hauteur….bref cela n est pas à la hauteur d’un Hotel qui se veut palace avec des prix en conséquence. Si je pense revenir à SIEM Reap pour leur magnifique site de Angkor, cela ne sera pas dans cet hôtel .

Dear SophieMF, Thank you for taking the time to share the feedback of your recent stay. We sincerely appreciate your kind words of the team here at Raffles, our services and facilities. However, we are truly sorry to hear that your experience did not meet your expectations, particularly concerning the noise disturbances during your stay. We understand how important a restful environment is, especially after long days of travel. Please know that we strive to communicate any events that may affect our guests' comfort, and we regret the inconvenience caused by the concert and the subsequent noise. Your comments on room allocation and overall experience have been noted, and we will take them into consideration as we continually seek to improve our services. We sincerely hope that you might reconsider your choice of accommodation in the future, as we would like the opportunity to provide you with a more enjoyable experience. Sincerely, Michelle Kam Director of Rooms

앙코르의 심장에서 만난 우아한 천국

Nota Tripadvisor 5.0/5

Nefen R Avaliação com certificação TripAdvisor

로비에 들어서는 순간부터 고급스러운 분위기에 매료되었답니다. 곳곳에 전시된 현지 예술 작품들이 호텔의 품격을 한층 더 높여주었어요. 직원들의 따뜻한 미소와 세심한 서비스는 마치 왕족이 된 것 같은 느낌을 주었죠! 객실은 완벽 그 자체였고, 전통적인 크메르 스타일과 현대적인 럭셔리함이 절묘하게 어우러져 있었어요. 특히 수영장에서 보낸 시간은 잊을 수 없을 거예요. 앙코르 와트 근처의 최고의 선택이었답니다!

Dear Nefenr, Thank you for your fantastic review! We’re thrilled you found our hotel to be "an elegant paradise" and that our luxurious atmosphere and local artworks added to your experience. It warms our hearts to hear that our staff made you feel like royalty, and we’re so glad you loved your room and had unforgettable moments by the pool. Our location near Angkor Wat truly is special! We can’t wait to welcome you back for another enchanting stay! Until then, safe travels! Warmest regards, Amra Pin Quality Manager

Rundum Wohlfühlen

Nota Tripadvisor 5.0/5

DayTrip47146367211 Família - Avaliação com certificação TripAdvisor

Das Hotel hat eine super Lage, man ist schnell bei den Tempeln und man kann zu Fuß zur Pub Street laufen. Die Poolanlage ist gepflegt und lädt zum Entspannen ein ☺️, alle Mitarbeiter sind sehr sehr freundlich und zuvorkommend. Das Frühstück auf der Terrasse ist ein Traum 🤩

Dear DayTrip47146367211, Thank you for taking the time to provide us with the feedback of your recent stay with us. We are much delighted to hear you had a wonderful stay experience and the dedicated team here at Raffles made such great positive impression. It was a great pleasure having you as our guest. We appreciate your choice to stay with us and having you recommending Raffles Grand Hotel d'Angkor to your friends and family. Look forward to the pleasure of welcoming you back in the near future. Kind regards, Michelle Kam Director of Rooms

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 170 comentários 9.3/10 Localização
  • 263 comentários 7/10 Quarto
  • 519 comentários 9.6/10 Serviço
  • 181 comentários 9.1/10 Atmosfera
  • 147 comentários 9.6/10 Piscina
  • 126 comentários 4.8/10 Conforto
  • 100 comentários 8.3/10 Pequeno-almoço
  • 64 comentários 9.4/10 Bar

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.