Raffles Grand Hotel d'Angkor Siem Reap 5 Sterne

Lieber David, vielen Dank für Ihre wunderbare Bewertung. Es freut uns sehr, dass Sie Ihren Aufenthalt bei uns so genossen haben und besonders unseren Poolbereich sowie die herzliche Betreuung durch unser Team in so schöner Erinnerung behalten. Ihre freundlichen Worte geben wir mit großer Freude an unsere Kollegen weiter. Wir freuen uns schon heute darauf, Sie wieder im Raffles Grand Hotel d'Angkor willkommen heißen zu dürfen. Mit herzlichen Grüßen, Amra PIN - Quality Manager

Sehr geehrter Dr. G., wir danken Ihnen von Herzen für diese liebevolle Beschreibung Ihres Aufenthalts. Dass Sie sich bei uns verzaubert und in ein vergangenes Jahrhundert versetzt fühlten, während gleichzeitig alles mit Herz modern gestaltet ist, freut uns außerordentlich. Ein besonderer Dank auch an Sie, dass Sie Vichit, Phoeun und Kosal so persönlich erwähnt haben, das wird sie sehr freuen. Wir hoffen, Sie bald wieder in Kambodscha willkommen zu heißen. Mit herzlichen Grüßen, Amra PIN - Quality Manager,

Dear Mr. H., Thank you for your kind words regarding your stay; it was a pleasure to have you with us. I sincerely apologize for the lack of clarity regarding your Accor Live Limitless points. While we strive for a seamless experience, it is clear we missed the mark in explaining how certain expenses qualify for your loyalty benefits. I have shared your feedback with our Front Office team to ensure our communication is much sharper and more transparent for your future visits. We truly value your loyalty and look forward to welcoming you back for an even more flawless experience. Warm regards, Amra Pin - Quality Manager

Dear Ms. H., It was a true pleasure to have you with us at Raffles Grand Hotel d’Angkor. I am delighted that our historic ambiance, from the exquisite furnishings to the newly refined bathrooms, provided the perfect sanctuary for your stay. The dedication of our team is what truly brings our heritage to life, and I am so proud to hear that everyone—from our doormen and bar team to our pianist—provided such competent and heartfelt service. Knowing that our beautifully landscaped pool offered you a wonderful sense of flair is a compliment we truly cherish. We look forward to the honor of welcoming you back to your home in Siem Reap very soon. Warm regards, Amra Pin - Quality Manager

Dear Ms. W., Thank you for your wonderful review. To hear that arriving at our property feels like "coming home" is the highest praise we can receive. Our team remains committed to providing the legendary service that has defined our halls for 94 years, and we are thrilled that you continue to find comfort in our care. We are always looking for ways to transcend "excellent" and reach "perfection." If there is any particular area where we could have further exceeded your expectations to reach 100%, please do not hesitate to share your thoughts with me. We already look forward to your next visit. With grace and gratitude, Amra PIN - Quality Maanger