Swissôtel Resort Bodrum Beach 5 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.8/5 377 opiniones

Swissôtel Resort Bodrum Beach - Image 1
Swissôtel Resort Bodrum Beach - Image 2
Swissôtel Resort Bodrum Beach - Image 3
Swissôtel Resort Bodrum Beach - Image 4

Descripción

Hotel aprobado por ALLSAFE

Extras del hotel

  • Se encuentra en primera línea de playa

  • Amplia variedad de servicios en la habitación con vistas al mar y el jardín

  • A poca distancia a pie de Turgutreis, la ciudad más cercana

  • Playa privada de fácil acceso

  • Instalaciones deportivas y de spa Pürovel con más de 1700 m² con piscina cubierta.

Nuestros alojamientos

Localización del hotel

Swissôtel Resort Bodrum Beach

Gazi Mustafa Kemal Bulvari 42, Turgutreis Mahallesi
48400 BODRUM
Turquía

GPS:36.980397, 27.257578

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Restaurante
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Servicio de habitaciones

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.8/5  377 opiniones

Valoración de TripAdvisor  4.5/5  541 opiniones

A truly unpleasant and unsanitary experience'

Nota de Tripadvisor 1.0/5

Haluk B Valoración certificada de TripAdvisor

The hotel was like a ghost town, it was understaffed and poorly serviced. The toilets by the beach had no water, and the manager gave me attitude when I complained. Instead of apologizing and trying to make it up to us, he asked me if I had any idea about the scarcity of water problem in the Bodrum area. I asked him if he was aware that it was a 5-star hotel charging hundreds of Euros per night, and the lack of water in toilets is unacceptable, not to mention a major health code violation. They didn't even feel the need to put up a warning sign so that guests wouldn't find out about the situation after using the toilet! We had to use drinking water to wash our hands. The minibars were empty and they did not make the room unless you asked them to! The restaurant staff were so uneducated that they believed it was normal to serve wine that was opened 10 days ago. They said they serve white wine within 10 days of opening the bottle and red wine up until 2 weeks after opening the bottle. Naturally, what they served tasted horrible and was returned immediately. It is beyond belief that a hotel within the Siwssotel franchise would be this bad, they should have been mortified by the feedback but they didn't even realize the situation and were so agressive instead of being apologetic. The whole thing was disgusting and if I didn't pay upfront, I would have left after the first night. I would strongly suggest to stay clear off this so-called "resort".

Dear BilgicH, Thank you for taking the time to tell us about your experience at the Swissôtel Resort Bodrum Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Barış GENÇOĞLU General Manager

Simply the best

Nota de Tripadvisor 5.0/5

Explore16847575307 En familia - Valoración certificada de TripAdvisor

I stay at Swissotel Bodrum every year with my family. Excellent location, amazing sea view, spacious beach, very friendly staff. Located few minutes drive from Turgutreis town and the marina, where you can find all types of shops and restaurants. We can not wait to be there again next summer.

Dear Explore16847575307, We appreciate your comment regarding your stay at the Swissôtel Resort Bodrum Beach. It is always a pleasure to receive positive feedback. I will definitely share your feedback with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barış GENÇOĞLU General Manager

Not a Five star experience

Nota de Tripadvisor 3.0/5

Fred A Valoración certificada de TripAdvisor

Major issue with staff foriegn languages .They do not understand what you need. The pool doesn't have a bar near it and it takes too long to get served .The hotel is not near anything and the access is limited.Not many facilities at the hotel if you want eating or drinking options

Dear FredA280, Thank you for taking the time to tell us about your experience at the Swissôtel Resort Bodrum Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Barış GENÇOĞLU General Manager

Friendly asmosphere

Nota de Tripadvisor 5.0/5

Zeynep G En familia - Valoración certificada de TripAdvisor

Calm holiday destination. The staff memebers are friendly. The rooms are spacious. One of the days we atayed coincides with my birthday. We found a small cake for celebrating me when we entered the room in the afternoon. It was a nice surprise.

Dear Zeynep G, We appreciate your comment regarding your stay at the Swissôtel Resort Bodrum Beach. It is always a pleasure to receive positive feedback. I will definitely share your feedback with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barış GENÇOĞLU General Manager

Excelente playa

Nota de clientes de Avis 4.5/5

Carlos Parejas - Comentarios confirmados ALL

Muy buena playa e instalaciones

Estimado/a Carlos A., Le agradecemos enormemente sus comentarios en relación a su estancia en Swissôtel Resort Bodrum Beach. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Barış GENÇOĞLU General Manager

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 120 opiniones 7.3/10 Ubicación
  • 204 opiniones 8.5/10 Habitación
  • 354 opiniones 9/10 Servicio
  • 108 opiniones 8.1/10 Desayuno
  • 105 opiniones 8.3/10 Comodidad
  • 101 opiniones 8.3/10 Instalaciones
  • 95 opiniones 9.3/10 Ambiente
  • 87 opiniones 9.3/10 Limpieza

Ofrecido por Trustyou

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