Swissôtel Lima 5성

고객 평점 (ALL 평가) 4.8/5 109 리뷰

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Av Santo Toribio 173, -Via Central 150 Centro, Empresarial Real San Isidro, 15073 LIMA, Peru

호텔설명

호텔 추가 정보

  • Labeled ALLSAFE

  • Five-star hotel offering warm, Swiss-inspired hospitality

  • Secure location within a gated business complex.

  • Heated indoor and outdoor pool

  • Convention Center with 12 spacious meeting rooms located on one level.

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호텔 위치

Swissôtel Lima

Av Santo Toribio 173, -Via Central 150 Centro, Empresarial Real San Isidro
15073 LIMA
Peru

GPS:-12.0975784, -77.0382759

전화
팩스 +51 4214422

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.8/5  109 리뷰

TripAdvisor 평가  4.5/5  1,701 리뷰

2024으뜸 시설

Safety, comfort and quality

트립어드바이저 평점 5.0/5

Magda S TripAdvisor 인증 리뷰

The hotel is located in a very safe and beautiful neighborhood. Breakfast has many delicious options. The beds are an unforgettable experience as they are so comfortable. All the employees are very kind and helpful. Excellent place to stay alone or with family.

Dear MagaS1053. We very much appreciate your comments regarding your stay at the Swissôtel Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claudia Hollerer Operations Manager

Great stay and even greater staff- Thanks Renzo

트립어드바이저 평점 5.0/5

Monica S TripAdvisor 인증 리뷰

Fantastic stay at Swissotel, Lima. Food was wonderful. The staff- so nice. Special thank you to Renzo who made sure my stay was good and made sure to take care of me when he saw me going the wrong way outside. He came and rescued me from getting lost!

Dear Vacationes 444681 - We very much appreciate your comments regarding your stay at the Swissôtel Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claudia Hollerer Operations Manager

Why you should stay in the Swissotel in Lima, Peru.

트립어드바이저 평점 5.0/5

LovelyLaurel TripAdvisor 인증 리뷰

I had never stayed at a Swissotel before but will definitely do so in the future. The hotel is beautiful and has great amenities, including wonderful food, but I wanted to write this review due to their exemplary service to their guests. While on a walking tour in Lima I fell and hurt my hand. Upon returning to the hotel we asked if they could send up some ice as it had swollen. They asked if I needed a doctor and we said we would let them know. They decided to call for medical assistance and within 30 minutes a doctor and nurse showed up at our door. And this was on a Sunday! The hotel provided a translator so I could communicate with the doctor. I received the very best care possible and was happy the hotel had been proactive. When we inquired as to how to pay for the medical services, the hotel told us there was no bill to pay. This was a service they provide for their guests. We have traveled all around the world and have never been treated so well. Obviously Swissotel will be our choice in future travels when available. Thank you Swissotel for your kindness and unmatched care that you gave to us.

Dear Laurel, We very much appreciate your comments regarding your stay at the Swissôtel Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claudia Hollerer Operations Manager

Great hotel and location but rooms need a facelift

트립어드바이저 평점 4.0/5

Clevlander Couples - TripAdvisor 인증 리뷰

The hotel is located in an outstanding place in the city. Easy walking to several business places and restaurants. The attention from the staff is wonderful and the lobby area is great. The breakfast is well prepared with some options available à la cart. Unfortunately, the rooms require an uplift since they are tired and dated. However, the rooms are large and the bathrooms are very well equipped and spacious. The staff takes tremendous care to make sure that your room is clean with nice sheets and towels and if anything is missing in your room, they quickly bring whatever you need. But I hope that the administration Invests in updating the rooms and the furniture which clearly do not reflect the status of this hotel to the city of Lima.

We very much appreciate your comments regarding your stay at the Swissôtel Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one

Stay away from this hotel

트립어드바이저 평점 1.0/5

Viviana M 비즈니스 - TripAdvisor 인증 리뷰

Terrible customer service plus they don’t offer gym, sauna or other amenities on the weekends. Way better options in the area so please look for somewhere options as this is not a reliable hotel and I will never stay here again and I will go somewhere else. I didn’t like the experience at atoll

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 109 리뷰 9.6/10 위치
  • 179 리뷰 8.8/10 객실
  • 418 리뷰 9.3/10 서비스
  • 6 리뷰 9.5/10 인터넷 가격
  • 117 리뷰 8.9/10 편의 시설
  • 100 리뷰 8.9/10 조식
  • 77 리뷰 9.2/10 안락함
  • 55 리뷰 9.1/10 수영장

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