Swissotel, Чикаго 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 3 438

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Описание

Особенности отеля

  • A prime downtown location in the Chicago Loop, steps from the Magnificent Mile

  • 662 spacious, intelligently designed rooms and suites

  • Views of Lake Michigan, the Chicago River or the downtown skyline

  • 22 stylish and functional event spaces for up to 1,800 guests

Наши номера

Расположение отеля

Swissotel, Чикаго

323 East Upper Wacker Drive
60601-9722 ЧИКАГО
США

GPS:41.88728, -87.619378

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 3 438

Рейтинг TripAdvisor  4.5/5  Отзывов: 6 862

Сертификат качества 2024

Fantastic Stay!

Примечание: Tripadvisor 5.0/5

Eric T Реальные отзывы TripAdvisor

Our stay at the Swissotel was fabulous. Our room was specular and the views even better. Our suite was so comfortable after a long day of walking about town. The check in was smooth, the front desk people were extremely helpful in getting us tickets to the boat architect tour (which was a great recommendation). We enjoyed the all the amenities--the gym, the Palm, the hotel bar. In addition to the all around outstanding service, the location was perfect as well. We were able to walk to the Bean, to Lakeside trail, Michigan Avenue. We were also lucky to meet the GM, Angela Bauer who was so gracious and took the time to inquire about our stay and provide some suggestions. We are already planning to return to Chicago and the Swissotel.

Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your feedback with Angela and the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us

Great location & Customer Excellence

Примечание: Tripadvisor 5.0/5

ahoi2018 Реальные отзывы TripAdvisor

Great location & outstanding customer service: from a warm welcome, a nice room upgrade with a fantastic view on the river walk, friendly gestures up to a late check-out, the hotel and its team gave me an outstanding guest experience. I can highly recommend the Swissotel Chicago.

Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your feedback withthe team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us

Quick stay

Примечание: Tripadvisor 5.0/5

Jeff H Реальные отзывы TripAdvisor

Great service, very close to restaurants, close to the bean, Gibsons, etc. daisy helped us at the front desk, was very friendly. Would absolutely recommend. Great service, very close to restaurants, close to the bean, Gibsons, etc. daisy helped us at the front desk, was very friendly. Would absolutely recommend

Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your feedback with Daisy and the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us

Great hotel and great location!

Примечание: Tripadvisor 5.0/5

Katrina T Реальные отзывы TripAdvisor

The Swissotel is in a great location and the hotel is beautiful. Daisy checked us in and was so helpful giving us the layout of the area and close by food recommendations. The Christmas decorations are beautiful too! I am here for business, but my husband came along to enjoy as well!

Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your feedback with Daisy and the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us

Undisclosed charges and unhelpful staff

Примечание: Tripadvisor 1.0/5

Patrick W Реальные отзывы TripAdvisor

I stayed here for a business trip and on checkout was told there was a $30 a day “resort fee.” I was not made aware of this at checkin and had no idea of what services could be accessed. The front desk person and manger were completely unhelpful and said I should have known as it is in the contract. Of course I have no access to the contract and would not have read it in detail. This is just a way to charge guests extra and is disappointing. Would suggest going to other hotels and avoid this scam.

Good day, Thank you for taking the time to tell us about your experience at the Swissôtel Chicago. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and thank you for choosing to stay with us.

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 1 203 Отзывов 8.9/10 Расположение
  • 1 992 Отзывов 8.2/10 Номер
  • 1 695 Отзывов 8.5/10 Сервис
  • 49 Отзывов 5.3/10 Интернет
  • 606 Отзывов 8/10 Чистота
  • 336 Отзывов 7.4/10 Еда
  • 125 Отзывов 9.2/10 Велнес-зона
  • 107 Отзывов 6.2/10 Завтрак

В сотрудничестве с Trustyou

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