Swissôtel Beijing Hong Kong Macau Center 5 estrelas

Nota clientes Avis (Classificação ALL) 4.8/5 5 comentários

Swissôtel Beijing Hong Kong Macau Center - Image 1
Swissôtel Beijing Hong Kong Macau Center - Image 2
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Descrição

Extras do hotel

  • 467 Comfortable Rooms

  • Located in the City Center

  • Spacious Meeting Room with natural light

  • Dedicated International & Local Cuisine

As nossas opções de alojamento

Localização do hotel

Swissôtel Beijing Hong Kong Macau Center

No 2 Chaoyang Men, Bei Da Jie Dong Chen District
100027 BEIJING
China

GPS:39.930452, 116.433985

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.8/5  5 comentários

Classificação do TripAdvisor  4.8/5  79 comentários

Certificado de excelência 2025

Not a 5-star hotel

Nota Tripadvisor 3.0/5

Anna S Avaliação com certificação TripAdvisor

When you arrive in a 5-star hotel of the popular French chain you expect highly-qualified staff with knowledge of English and great service. First of all, there are no doormen or bellmen, two women dragged their heavy luggage from the taxi to the reception by themselves. Check-in was terrible, man on the reception was aggressive with his colleague, didn't tell us anything about the hotel and wanted us to leave a deposit 8000 CNY for the minibar. No-one offered any help to get luggage to the room. At the breakfast you are not allowed to wear slippers (even if your legs hurt). Concierge does not know that you can buy tickets to the Forbidden City right next to it at the box office, but he will offer and insist on buying a tour that is 5 times more expensive than a ticket at the box office. Moreover, official exchange rate, that was shown at the reception, is a trick, reception is not able to exchange money, only ATM machine with lower rate and with a fine of 40 CNY. Concierge was so kind to exchange us money by himself without a fine but at the lowest rate. Second night a passionate couple moved into the room next to us and this man was slamming their door and shouting from 6 a.m. right in front of our room, so we cannot sleep. We asked reception to do something with this situation, but no one at the desk was talking English. Then one receptionist finally understood the problem and started to call our neighbor! That was insane. As a result we were moved to another room, again no one helped us with the luggage. I am really disappointed by the service, all in all hotel was good, rooms clean, location is great, 1-minute to the metro station.

Dear guests, thank you for choosing Swissotel Beijing Hong Kong Macau Center and leaving your valuable comments, we are very sorry that this stay didn't meet your expectations. We have shared the service problems you have reported with relevant departments and followed up in a timely manner. We look forward to welcoming you again to Swissotel Beijing Hong Kong Macau Centre and providing you with a more comfortable stay and services.

旅游

Nota Tripadvisor 5.0/5

Anónimo Avaliação com certificação TripAdvisor

在北京瑞士酒店的美好体验。工作人员非常友善、乐于助人且彬彬有礼。食物质量上乘,大堂提供美味的咖啡和冰淇淋。酒店位于三里屯附近,距离地铁2号线步行2分钟,到达北京各处都非常方便。酒店服务好热情好客Alice Ge提供了很多帮助,我一定会再次回到这个地方。

北京港澳中心瑞士酒店全体员工诚挚问候您!感谢您在众多选择中挑中我们,您的认可让我们深感荣幸。我们以打造 “家外之家” 为目标,从贴心服务到舒适环境,都精心雕琢。无论何时您有出行计划,北京港澳中心瑞士酒店都在这里,静候您归!北京港澳中心瑞士酒店

入住

Nota Tripadvisor 5.0/5

Anónimo Avaliação com certificação TripAdvisor

房间比较清洁,服务也很热情,要什么东西送的很快,早餐比较丰富,中西餐都有,健身房设施比较多,去的时候都有空的,点赞

北京港澳中心瑞士酒店全体员工向您致以最亲切的问候!非常高兴能得到您的认可,您的满意是我们前行的最大动力。我们坚持以瑞士酒店品牌为标准,不断优化服务细节。期待下次相逢,能为您呈上更精彩的入住篇章,让您的每一次停留都难以忘怀!北京港澳中心瑞士酒店

很不错的入住体验

Nota Tripadvisor 5.0/5

Anónimo Avaliação com certificação TripAdvisor

老牌酒店了,位置很好在二环边,行政酒廊服务的葛女士服务热情,亲切待人.主动给升级的房间。还送的迎宾果盘.保洁人员服务也非常好,晚上回来很晚了,还给把房间稍微有点污渍的床单给全套换了,并贴心的送了水.宾至如归。性价比超高.二环附近值得体验.

北京港澳中心瑞士酒店全体员工向您送上最诚挚的敬意!感谢您选择下榻于此,您的入住感受是我们最关注的。我们秉持着热情、专业的态度,致力于为您带来愉悦的时光。北京的古韵与现代气息交织,酒店愿成为您旅途中温暖的驿站,期待与您再次邂逅!北京港澳中心瑞士酒店

港澳中心

Nota Tripadvisor 5.0/5

Anónimo Avaliação com certificação TripAdvisor

经常来这个酒店,位置好,交通方便,房间也非常满意,酒店的甜品不错,尤其是芝士🧀,不是特别甜,经常去酒廊,员工alice 服务好,服务非常周到。

北京港澳中心瑞士酒店全体员工热忱问候您!承蒙您对酒店服务的赞许,我们满怀感恩。一直以来,我们努力为宾客打造极致体验,从房间的精心布置到服务的贴心入微。期待在未来的日子里,能与您续写更多美好,北京港澳中心瑞士酒店随时欢迎您的再次到来!北京港澳中心瑞士酒店

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 2.005 comentários 9.5/10 Localização
  • 1.774 comentários 8/10 Quarto
  • 2.298 comentários 8.9/10 Serviço
  • 19 comentários 1.1/10 Internet
  • 1.140 comentários 9.6/10 Atmosfera
  • 877 comentários 9.1/10 Pequeno-almoço
  • 853 comentários 8.9/10 Comodidades
  • 849 comentários 9.2/10 Limpeza

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