Fairmont Baku - Flame Towers 5성

고객 평점 (ALL 평가) 4.5/5 669 리뷰

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호텔설명

호텔 추가 정보

  • City-center location in the striking Flame Towers skyscraper complex

  • Sophisticated rooms and suites with views of the Caspian Sea or the cityscape

  • Rejuvenating treatments at a luxury spa, featuring a hamam and poolside sauna

  • Two opulent ballrooms and nine versatile meeting rooms for memorable events

숙박

호텔 위치

Fairmont Baku - Flame Towers

Flame Towers, 1A Mehdi Huseyn
AZ1006 BAKU
Azerbaijan

GPS:40.359608, 49.827179

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  669 리뷰

TripAdvisor 평가  4.5/5  2,234 리뷰

2023으뜸 시설

The hotel had a comfortable bed, a nice view & friendly, helpful staff. However, it lacked garbage bins in the bathroom

트립어드바이저 평점 4.0/5

Anfal T Friends getaway - TripAdvisor 인증 리뷰

Good reviews: The art. It had very comfortable bed and the view was nice. The staff were friendly and helpful. Negative reviews: There were no garbage bins the WC There was no iron board or iron There was no fridge They did not restock the tissues in the toilet

Top hotel

트립어드바이저 평점 5.0/5

Shakti K Friends getaway - TripAdvisor 인증 리뷰

Top quality place. Very flexible staff. Clean rooms. Great view. Royal entrance. Credit to Arzu and Akbar in the waiting team also. Best location and brand new interiors. Food can be improved but overall a very reputable and respectful hotel

For the price I paid, I expected basic courtesy and professionalism, but it was clear the staff couldn’t care less

트립어드바이저 평점 1.0/5

atify2017 Couples - TripAdvisor 인증 리뷰

Fairmont Baku-Flame Towers claims to be 5-star, but their customer service wouldn’t even rate 2 stars. From the moment I arrived, the experience was absolutely terrible. I was met with rude, dismissive, and unhelpful staff who made me feel like a burden rather than a valued guest.

Perfect hotel with wonderful welcoming helpful staff

트립어드바이저 평점 5.0/5

tracey s Couples - TripAdvisor 인증 리뷰

My husband and I had the most memorable stay last week. Everyone was so welcoming and helpful. Nothing was too much trouble - the reception team were amazing and the Bistro staff in particular the supervisor at breakfast went out of her way to explain the food which was new to me. Overall, the service was outstanding. This is what made the hotel my favourite I have ever visited. I want to mention one person in particular - Rzayev, who has worked at the hotel for over 10 years! Thank you everyone, we would love to return another day.

Total Disappointment

트립어드바이저 평점 1.0/5

dzarkov88 Friends getaway - TripAdvisor 인증 리뷰

The hotel has not Fairmont hotel standards . AC in the room was out of order. It took them hours to fix it. Our room was freezing cold. Simple things in the bathroom was missing. Staff were incompetent. We totally did not enjoy our stay. A big mistake! Only the front desk staff were kind and helpful. Our thanks to Mr Sabuhi. He was polite and helpful.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 333 리뷰 8.5/10 위치
  • 838 리뷰 8.4/10 객실
  • 1,064 리뷰 8.9/10 서비스
  • 21 리뷰 3.7/10 인터넷 가격
  • 281 리뷰 8.2/10 안락함
  • 244 리뷰 8.8/10 조식
  • 231 리뷰 9.2/10 분위기
  • 223 리뷰 8.6/10 편의 시설

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