Fairmont Baku - Flame Towers 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 713 件のレビュー

Fairmont Baku - Flame Towers - Image 1
Fairmont Baku - Flame Towers - Image 2
Fairmont Baku - Flame Towers - Image 3
Fairmont Baku - Flame Towers - Image 4
Flame Towers, 1A Mehdi Huseyn, AZ1006 BAKU, Azerbaijan

説明

ホテルのその他の情報

  • City-center location in the striking Flame Towers skyscraper complex

  • Sophisticated rooms and suites with views of the Caspian Sea or the cityscape

  • Rejuvenating treatments at a luxury spa, featuring a hamam and poolside sauna

  • Two opulent ballrooms and nine versatile meeting rooms for memorable events

当ホテルの客室

ホテル所在地

Fairmont Baku - Flame Towers

Flame Towers, 1A Mehdi Huseyn
AZ1006 BAKU
Azerbaijan

GPS:40.359608, 49.827179

電話番号
ファックス +994 12 565 48 49

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  713 件のレビュー

トリップアドバイザーの評価  4.5/5  2,233 件のレビュー

2023エクセレンス認証

For the price I paid, I expected basic courtesy and professionalism, but it was clear the staff couldn’t care less

トリップアドバイザーの評価 1.0/5

atify2017 Couples - トリップアドバイザー認証口コミ

Fairmont Baku-Flame Towers claims to be 5-star, but their customer service wouldn’t even rate 2 stars. From the moment I arrived, the experience was absolutely terrible. I was met with rude, dismissive, and unhelpful staff who made me feel like a burden rather than a valued guest.

Perfect hotel with wonderful welcoming helpful staff

トリップアドバイザーの評価 5.0/5

tracey s Couples - トリップアドバイザー認証口コミ

My husband and I had the most memorable stay last week. Everyone was so welcoming and helpful. Nothing was too much trouble - the reception team were amazing and the Bistro staff in particular the supervisor at breakfast went out of her way to explain the food which was new to me. Overall, the service was outstanding. This is what made the hotel my favourite I have ever visited. I want to mention one person in particular - Rzayev, who has worked at the hotel for over 10 years! Thank you everyone, we would love to return another day.

Total Disappointment

トリップアドバイザーの評価 1.0/5

dzarkov88 Friends getaway - トリップアドバイザー認証口コミ

The hotel has not Fairmont hotel standards . AC in the room was out of order. It took them hours to fix it. Our room was freezing cold. Simple things in the bathroom was missing. Staff were incompetent. We totally did not enjoy our stay. A big mistake! Only the front desk staff were kind and helpful. Our thanks to Mr Sabuhi. He was polite and helpful.

Sexy, beautiful hotel overlooking the Caspian

トリップアドバイザーの評価 5.0/5

Anisharma565 トリップアドバイザー認証口コミ

When it comes to five stars, generally it has to be 5-star. My first time in a Fairmont hotel and couldn't have been a better place for that. The Iconic, Landmark towers, overlooking the Caspian sea & some stunning views! Rooms are outstanding of course, the lobby is huge & pretty. The staff is good. Didn't try the food because I was here only for a night to leave out early next morning for my flight. So didn't try out anything in food so can't comment. But such a chic good hotel!

Teribble.

トリップアドバイザーの評価 1.0/5

A G トリップアドバイザー認証口コミ

Television in both rooms not worked. AC (air conditioner) doesn’t work properly it was too cold and when i tried to make it ,it doesn’t worked.i call to reception and they send the person who came and merged the temperature and it was much lower than was shown on AC display.And he said that i should totally shut down the AC and after the room will get warmer again turn on.Then there no air in room cause as we know Fairmont baku hotel rooms windows are not oppening. And the only way to have some air its AC.So i stuck in this dilemma. Then the Last and Biggest problem happened when I tried to shut down the light and sleep.so I couldn’t shut down the light in bedroom.Cause it was broken. İ called nearly 6 time to the reception to fix this problem. But The person who who fixes the light came too late. So again after he came i was waiting 30 min while he tried to fix the lights. Then at 4.30 AM my patient died. Cause i wanted to SLEEP. So i called to receptionist and asked to change the room. But they could advice me this at the beginning.No they waited for my patient to die. Then after my call he called me back and changed my room. At 5 Am i went to sleep. İ advice to change Televisions ,and the light system to the newest smart system.Cause on the walls still such kind off buttons from 90th that doesn’t work properly.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 334 件のレビュー 8.5/10 ロケーション
  • 840 件のレビュー 8.4/10 客室
  • 1,064 件のレビュー 8.9/10 サービス
  • 22 件のレビュー 4.8/10 インターネット
  • 286 件のレビュー 8.2/10 快適さ
  • 249 件のレビュー 8.4/10 朝食
  • 228 件のレビュー 9.2/10 雰囲気
  • 222 件のレビュー 8.5/10 設備

Powered by Trustyou

周辺の他の施設

Bakuのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。