Fairmont Baku - Flame Towers 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 669 件のレビュー

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説明

ホテルのその他の情報

  • City-center location in the striking Flame Towers skyscraper complex

  • Sophisticated rooms and suites with views of the Caspian Sea or the cityscape

  • Rejuvenating treatments at a luxury spa, featuring a hamam and poolside sauna

  • Two opulent ballrooms and nine versatile meeting rooms for memorable events

当ホテルの客室

ホテル所在地

Fairmont Baku - Flame Towers

Flame Towers, 1A Mehdi Huseyn
AZ1006 BAKU
Azerbaijan

GPS:40.359608, 49.827179

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  669 件のレビュー

トリップアドバイザーの評価  4.5/5  2,234 件のレビュー

2023エクセレンス認証

The hotel had a comfortable bed, a nice view & friendly, helpful staff. However, it lacked garbage bins in the bathroom

トリップアドバイザーの評価 4.0/5

Anfal T Friends getaway - トリップアドバイザー認証口コミ

Good reviews: The art. It had very comfortable bed and the view was nice. The staff were friendly and helpful. Negative reviews: There were no garbage bins the WC There was no iron board or iron There was no fridge They did not restock the tissues in the toilet

Top hotel

トリップアドバイザーの評価 5.0/5

Shakti K Friends getaway - トリップアドバイザー認証口コミ

Top quality place. Very flexible staff. Clean rooms. Great view. Royal entrance. Credit to Arzu and Akbar in the waiting team also. Best location and brand new interiors. Food can be improved but overall a very reputable and respectful hotel

For the price I paid, I expected basic courtesy and professionalism, but it was clear the staff couldn’t care less

トリップアドバイザーの評価 1.0/5

atify2017 Couples - トリップアドバイザー認証口コミ

Fairmont Baku-Flame Towers claims to be 5-star, but their customer service wouldn’t even rate 2 stars. From the moment I arrived, the experience was absolutely terrible. I was met with rude, dismissive, and unhelpful staff who made me feel like a burden rather than a valued guest.

Perfect hotel with wonderful welcoming helpful staff

トリップアドバイザーの評価 5.0/5

tracey s Couples - トリップアドバイザー認証口コミ

My husband and I had the most memorable stay last week. Everyone was so welcoming and helpful. Nothing was too much trouble - the reception team were amazing and the Bistro staff in particular the supervisor at breakfast went out of her way to explain the food which was new to me. Overall, the service was outstanding. This is what made the hotel my favourite I have ever visited. I want to mention one person in particular - Rzayev, who has worked at the hotel for over 10 years! Thank you everyone, we would love to return another day.

Total Disappointment

トリップアドバイザーの評価 1.0/5

dzarkov88 Friends getaway - トリップアドバイザー認証口コミ

The hotel has not Fairmont hotel standards . AC in the room was out of order. It took them hours to fix it. Our room was freezing cold. Simple things in the bathroom was missing. Staff were incompetent. We totally did not enjoy our stay. A big mistake! Only the front desk staff were kind and helpful. Our thanks to Mr Sabuhi. He was polite and helpful.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 333 件のレビュー 8.5/10 ロケーション
  • 838 件のレビュー 8.4/10 客室
  • 1,064 件のレビュー 8.9/10 サービス
  • 21 件のレビュー 3.7/10 インターネット
  • 281 件のレビュー 8.2/10 快適さ
  • 244 件のレビュー 8.8/10 朝食
  • 231 件のレビュー 9.2/10 雰囲気
  • 223 件のレビュー 8.6/10 設備

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