Fairmont Empress 4성

고객 평점 (ALL 평가) 4.7/5 5,339 리뷰

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호텔설명

호텔 추가 정보

  • Refined Lobby Lounge for famous "Tea at The Empress" experience

  • Refined Lobby Lounge for famous "Tea at The Empress" experience

  • Immerse Yourself in well-being at Vancouver Island's Fairmont Spa

  • Uniquely Canadian and Entirely West Coast Inspired Dining Venues

  • Stunning views of Inner Harbour

숙박

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객실 1

호텔 위치

Fairmont Empress

721 Government Street
V8W 1W5 VICTORIA
캐나다

GPS:48.421596, -123.367422

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.7/5  5,339 리뷰

고객 평점 4.0/5

Hye J. L. 가족 - 전체(All) 통지 확인

Dear Hye J., Thank you for your feedback. We’re pleased you enjoyed our location and appreciate your comments regarding the facilities, which we will share with our team. Sincerely, Emily Bond Fairmont Empress

고객 평점 4.5/5

Sunah K. 가족 - 전체(All) 통지 확인

Dear Ms. K., Thank you for letting us celebrate your birthday with you! We’re delighted to hear you enjoyed your room and the macaron cake. It’s wonderful that our location and the little touches made your stay extra special. We look forward to welcoming you back next time you’re in Victoria for another memorable experience. Sincerely, Emily Bond, Executive Assistant Fairmont Empress

고객 평점 4.0/5

Hye J. L. 가족 - 전체(All) 통지 확인

Dear Mr. L., Thank you for sharing your feedback regarding your recent stay at Fairmont Empress. I am very sorry that your room did not meet your expectations in terms of the view and that we were unable to accommodate a change. I completely understand how frustrating this must have been. I also apologize for the issues you experienced with cleanliness and the toiletries in your room. Your observations have been shared with our housekeeping team so that we can ensure a higher standard of preparation and inspection going forward. We truly appreciate your feedback, as it helps us identify areas for improvement and continue to provide a better experience for our guests. Sincerely, Emily Bond, Executive Assistant Fairmont Empress

위치가 좋음

고객 평점 3.0/5

Lee M. 가족 - 전체(All) 통지 확인

위치 좋음

고객 평점 5.0/5

Yunkyung 가족 - 전체(All) 통지 확인

Dear Ms. Kyung K., Thank you for your fantastic review of Fairmont Empress! We are delighted to have had the opportunity to host you and to provide you with an exceptional experience. Your positive feedback is greatly appreciated, and we can't wait to welcome you back to our hotel for another memorable stay. Sincerely, Emily Bond, Executive Assistant Fairmont Empress

그 외 웹 사용자 평가 등급

  • 1,481 리뷰 9.5/10 위치
  • 2,522 리뷰 7.3/10 객실
  • 3,084 리뷰 8.9/10 서비스
  • 10 리뷰 3.6/10 인터넷 가격
  • 1,189 리뷰 8.2/10 편의 시설
  • 902 리뷰 5.5/10 안락함
  • 561 리뷰 6.5/10 청결도
  • 273 리뷰 8/10 조식

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