Fairmont Empress 4성

고객 평점 (ALL 평가) 4.7/5 5,621 리뷰

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호텔설명

호텔 추가 정보

  • Refined Lobby Lounge for famous "Tea at The Empress" experience

  • Refined Lobby Lounge for famous "Tea at The Empress" experience

  • Immerse Yourself in well-being at Vancouver Island's Fairmont Spa

  • Uniquely Canadian and Entirely West Coast Inspired Dining Venues

  • Stunning views of Inner Harbour

숙박

호텔 위치

Fairmont Empress

721 Government Street
V8W 1W5 VICTORIA
캐나다

GPS:48.421596, -123.367422

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.7/5  5,621 리뷰

TripAdvisor 평가  4.2/5  5,629 리뷰

2025으뜸 시설

Charming but...

트립어드바이저 평점 2.0/5

floraPartout TripAdvisor 인증 리뷰

The hotel is really charming and we'll located. However, we had some unexpected issues. Each night, we found one to three silverfish insects in the bathroom, ranging in size. This was concerning since silverfish can damage clothing and shouldn’t be present in a hotel of this level. We also found the elevator system confusing. It was difficult to figure out how to get between the lobby, restaurant floor, and spa, and we noticed other guests having the same trouble. There was such a long line at breakfast that I saw a couple just leave and go away hungry with their child. While the hotel has many positives, these issues were hard to overlook.

고객 평점 4.0/5

Hye J. L. 가족 - 전체(All) 통지 확인

위치는 너무 좋은데, 시설이 조금 낡은 점이 아쉬웠다. 특히 화장실 욕조에 곰팡이와 물때는 너무 보기 안좋았다. 베게도 오래되어서인지 너무 얇아서 4개를 겹쳐서 베어야했다.

Dear Hye J., Thank you for your feedback. We’re pleased you enjoyed our location and appreciate your comments regarding the facilities, which we will share with our team. Sincerely, Emily Bond Fairmont Empress

Not the best Fairmont by a mile

트립어드바이저 평점 2.0/5

bonf385 TripAdvisor 인증 리뷰

1. Stayed on AMEX FHR rate, got a lowest possible upgrade at check in, 2 double to 2 queen, no view 2. Benefit letter stated welcome amenity included, wasn’t offered or provided during stay 3. Room run down, fridge sounded like a whining jet all night long, shower took forever to get hot water, paint peeling here and there 4. Called royal service line ahead to get car brought out of valet. Thankfully saw on app car was never moved and went down in person to request. Would’ve missed my ferry for sure if I relied on that. 5. Almost got double charged for room, likely a mistake was made at check in, see 1 above. Overall, not worth the price or the Fairmont name. Definitely buyers beware.

Great hotel in Victoria

트립어드바이저 평점 5.0/5

191amy TripAdvisor 인증 리뷰

Fantastic hotel. We opted to upgrade to the gold floor and were not disappointed. The Best Breakfast was part of that, on it's own special floor! Well worth the money, just for that feature. The gold lounge was also a bar ( for a reasonable cost) in the evening with complimentary snacks. Rooms were clean. Bathroom was good and products are great. Breathtaking views.

고객 평점 4.5/5

Sunah K. 가족 - 전체(All) 통지 확인

저의 생일을 축하해주셨어요! 위치는 빅토리아에서 가장 좋구요. 걱정했던 것보다 객실내부는 오래되지 않은 듯 했습니다. 제 방에 올려주신 마카롱 케이크는 너무 감동했습니다. 빅토리아에 갈 때 꼭 돌아갈께요. 감사합니다.

Dear Ms. K., Thank you for letting us celebrate your birthday with you! We’re delighted to hear you enjoyed your room and the macaron cake. It’s wonderful that our location and the little touches made your stay extra special. We look forward to welcoming you back next time you’re in Victoria for another memorable experience. Sincerely, Emily Bond, Executive Assistant Fairmont Empress

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,479 리뷰 9.5/10 위치
  • 2,531 리뷰 7.3/10 객실
  • 3,069 리뷰 8.9/10 서비스
  • 16 리뷰 4.5/10 인터넷 가격
  • 1,212 리뷰 8.2/10 편의 시설
  • 930 리뷰 5.2/10 안락함
  • 537 리뷰 6.7/10 청결도
  • 265 리뷰 7.6/10 조식

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