Fairmont Sonoma Mission Inn & Spa 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 1,523 件のレビュー

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Fairmont Sonoma Mission Inn & Spa - Image 1
Fairmont Sonoma Mission Inn & Spa - Image 2
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Fairmont Sonoma Mission Inn & Spa - Image 4
100 Boyes Blvd, 95476 SONOMA, アメリカ合衆国

説明

ホテルのその他の情報

  • Exceptional fine-dining restaurant and bars highlighting seasonal ingredients and local wine

  • In the heart of Sonoma wine country, surrounded by vineyards and more than 400 wineries

  • Luxury spa with indoor and outdoor geothermal pools and restorative grape-derived treatments

  • Exclusive access to Sonoma Golf Club's 18-hole course, bordered by rolling hills & vineyards

  • High speed internet throughout the resort, room service available daily, and pet friendly

当ホテルの客室

ホテル所在地

Fairmont Sonoma Mission Inn & Spa

100 Boyes Blvd
95476 SONOMA
アメリカ合衆国

GPS:38.312967, -122.48246

電話番号
ファックス +1 707-938-4250

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  1,523 件のレビュー

トリップアドバイザーの評価  4.2/5  2,848 件のレビュー

2025エクセレンス認証

Cold massage room in winter morning, dangerous slippery tile floors

トリップアドバイザーの評価 1.0/5

Sharon S トリップアドバイザー認証口コミ

The massage room was cold and took about 20minutes to warm up to wear I was comfortable. The massage itself was very nice. After the massage, there is a nice area with steam room, sauna and shower. The eucalyptus steam room was excellent. The cold waterfall shower was under construction so cold plunge was not available! The sauna was excellent. A very terrible thing happened. As I was walking from the sauna to get my robe, the tile had some oil on it (probably from someone's massage) and my feet slipped right out from under me. Luckily I was not hurt, but it could have been a catastrophic fall because I have osteoporosis. The ground was a hard tile. The staff was very kind and nice, and took an incident report. However, there is no warning sign. There should be some kind of mat or something to prevent falls. Noone was wearing slippers inside that area. I will not return because of this dangerous oversight.

Thank you for taking the time to share your experience. We truly appreciate your thoughtful feedback and are very sorry to hear about the discomfort you experienced during your visit. Guest comfort and safety are extremely important to us, and we take concerns like yours seriously. Your comments have been shared with our team as we continue to review our facilities, procedures, and signage—particularly during winter months and in wet areas—to ensure the safest and most comfortable environment possible. We’re grateful you reported the incident to our staff at the time and appreciate you acknowledging their care and professionalism. Feedback such as yours helps us continue to improve. Jennifer Lak, Fairmont Spa Fairmont Sonoma Mission Inn & Spa

1 star

トリップアドバイザーの評価 1.0/5

Cagri O トリップアドバイザー認証口コミ

Paying 260 dollar for one person relaxation massage, for two 520. At the end of the day getting charged for 60 dollars extra because we used the chlorined outdoor pool and sauna before the massage. Really makes no sense. 1 star

Thank you for sharing your feedback. We understand how the additional spa access fee could feel unexpected and appreciate you bringing this to our attention. While massage services and spa amenity access are priced separately for weekends and holidays, your comments highlight an opportunity for us to improve how clearly this is communicated. We are taking your feedback into consideration as we continue to refine the guest experience. We appreciate you taking the time to share your perspective, and for spending your spa day with us. Jennifer Lak, Fairmont Spa Fairmont Sonoma Mission Inn & Spa

Best Massage Ever!

トリップアドバイザーの評価 5.0/5

terryo457 トリップアドバイザー認証口コミ

My massage by Ali was probably the best massage I’ve ever had. Beautiful spa and very professional and friendly staff. Will definitely return.

Thank you for your wonderful feedback about your massage with Ali! I am so happy that you were able to have a relaxing visit to Fairmont Spa, and that our team helped leave a lasting impression on your visit. We can't wait to welcome you back! Devin Hawkins Fairmont Sonoma Mission Inn & Spa

Great Staycation

トリップアドバイザーの評価 5.0/5

TulaKitty トリップアドバイザー認証口コミ

We staycationed here as I have a December birthday and we were not disappointed. The customer service here is top notch and all staff we have encountered have been so friendly and helpful. We took advantage of the 4:30 wine tasting each night and got to chat with our fellow travelers, and also hung out in the large lobby. It was welcoming and inviting with different table games that could be played. Also loved having the shuttle to and from the Sonoma square. Breakfast in the Sante restaurant was delicious, and we also booked a chalet for dinner one night. Never utilized the spa. Bed was comfortable and sheet quality was amazing. Was able to cast my phone to the TV so we could watch movies and would say our sleep quality was good as we didn’t really hear anything from outside the room. Shout out to Eric, who picked us up from the square; Brian who served us in the chalet; and Matt who booked us in the chalet. Excellent customer service. Yes, you do pay a premium to stay here, but there is value in the resort fee. Also there are three Tesla destination chargers in the self parking area. All in all, we had a great stay and would definitely stay here again.

Thank you for choosing Fairmont Sonoma Mission Inn & Spa for your December birthday staycation. We are truly honored you celebrated such a special occasion with us, especially as a local guest. We are so pleased to hear you enjoyed the welcoming lobby atmosphere, nightly wine tastings, and time connecting with fellow travelers. It is wonderful to know the shuttle to Sonoma Plaza, breakfast at Santé, and your chalet dinner were highlights, along with the comfort of your room and a great night’s sleep. Thank you for recognizing Eric, Brian, and Matt by name. We will be sure to share your kind words with them, as exceptional service is something our team takes great pride in. We also appreciate your note about our Tesla destination chargers, which are part of our ongoing commitment to supporting more sustainable travel choices for our guests. We would love to welcome you back again soon for another relaxing escape close to home. Happy birthday, and thank you again for staying with us! Devin Hawkins Fairmont Sonoma Mission Inn & Spa

The best spa day experience

トリップアドバイザーの評価 5.0/5

Gina K トリップアドバイザー認証口コミ

Wonderful. We love sitting outside even when its cold. Thanks for the extra blankets! Extra thanks for Girard who checked in on us regularly and offered to help with anything we needed. We had the best time.

Thank you so much for your kind words and for spending time with us at Fairmont Spa. We love hearing that you enjoyed relaxing outdoors, even on a chilly day, and that the extra blankets helped make it even more comfortable. A special thank you for recognizing Girard. We will be sure to share your appreciation with him. He truly enjoys checking in on our guests and making sure every moment feels just right. We are so glad you had such a wonderful time and hope to welcome you back to the spa again very soon. Devin Hawkins Fairmont Sonoma Mission Inn & Spa

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 195 件のレビュー 7.9/10 ロケーション
  • 638 件のレビュー 6.3/10 客室
  • 746 件のレビュー 8.1/10 サービス
  • 254 件のレビュー 7.1/10 ウェルネス・温泉エリア
  • 149 件のレビュー 8/10 バー＆飲料
  • 139 件のレビュー 6.1/10 清潔さ
  • 62 件のレビュー 8.5/10 朝食
  • 6 件のレビュー 10/10 持続可能性

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周辺の他の施設

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。