Fairmont San Francisco 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 4,090 件のレビュー

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Fairmont San Francisco - Image 1
Fairmont San Francisco - Image 2
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950 Mason Street, 94108 SAN FRANCISCO, アメリカ合衆国

説明

ホテルのその他の情報

  • One of San Francisco’s most iconic luxury hotels, famed for impeccable, attentive service

  • Located in vibrant Nob Hill, near the Financial District, Chinatown and the Embarcadero

  • Lavishly appointed rooms and suites, most with sweeping views

  • Fine dining at the elegant Laurel Court and Polynesian-fusion cuisine at the Tonga Room

当ホテルの客室

ホテル所在地

Fairmont San Francisco

950 Mason Street
94108 SAN FRANCISCO
アメリカ合衆国

GPS:37.792581, -122.410513

電話番号
ファックス +1 415-772-5013

アクセスと交通機関

ホテルサービス

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敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  4,090 件のレビュー

トリップアドバイザーの評価  4.2/5  5,311 件のレビュー

Very poor experience

トリップアドバイザーの評価 1.0/5

Lisa S トリップアドバイザー認証口コミ

Small, dumpy room, Extremely rude front desk agent, would absolutely not stay here considering other choices available in SF.

Disappointing Experience Despite Great Location

トリップアドバイザーの評価 1.0/5

Zachary H トリップアドバイザー認証口コミ

The Fairmont is a beautiful, historic property in a great location, but unfortunately it appears poorly managed and past its prime. To start, a few minor issues - my family and I were charged for various food and drinks that arrived well beyond quoted timelines and were sent back due to being in bed, and a promised $300 resort voucher which was never applied to our final bill. Basic amenities expected at a top California hotel were either missing or unnecessarily restricted: no complimentary water in the room (we had to request it nightly), and gym access required either an Accor membership or a costly daily fee due to third-party management. Unbelievable that it would cost money to work out when spending upwards of $8000 Check-in focused heavily on upselling upgrades rather than guest information. We were told an $1000 upgrade charge was a one-time fee, but it was later applied daily, and a “third night free” promotion was not honored. While the building itself is impressive, the rooms and public areas feel tired and in need of refurbishment. Overall, a significant disappointment and not reflective of a five-star experience at this price point. On previous 1 star reviews, the made commitment to fix these issues. Be very cautious when staying here, there are much better options nearby for cheaper and better service. The Fairmont was not willing to do anything to correct the issues we had during our stay.s

Unforgettable Night

トリップアドバイザーの評価 5.0/5

Saul H トリップアドバイザー認証口コミ

We had a very pleasant experience, from the moment we checked in we were greeted with a smile and the staff was super friendly, made our experience a great one, the room was clean, comfortable and with a breath taking view, honestly worth every penny. I can't thank the staff enough for making our stay an unforgettable one. See you soon Fairmont!

Great holiday hotel option

トリップアドバイザーの評価 5.0/5

Priscilla M トリップアドバイザー認証口コミ

Went over New Years, was child friendly hotel or at least during the holidays. It seemed oriented to families with gingerbread houses and decorations. Beautiful historic hotel, somewhat dated rooms.

Way overpriced for quality and service

トリップアドバイザーの評価 1.0/5

lupeortiz0528 トリップアドバイザー認証口コミ

This my second time staying at Fairmont and really want to love it however for the cost- the quality of service and features are just flat out poor. The hotel is very dated and old... given the history they can clearly get away with it by passing as "charming or regal" but for the cost you expect at least decent mattresses and pillows. They have outdated plugs... fading carpets, drapery and low quality food. Again, for the price you at least hope for a decent breakfast. No, instead you get a slightly better than free continental quality but much more expensive. In addition the staff is rude when checking you in... they just seem so over their jobs... the wait staff at their overbooked restaurant are also over it and they all clearly just don't care. Next time I will choose a different hotel. ... especially for the price. Not asking for over the top service BUT just be nice and invest in some decent pillows PLEASE

との提携 TripAdvisor

その他のウェブユーザーの評価

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