Fairmont San Francisco 4성

고객 평점 (ALL 평가) 4.3/5 4,075 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Fairmont San Francisco - Image 1
Fairmont San Francisco - Image 2
Fairmont San Francisco - Image 3
Fairmont San Francisco - Image 4
950 Mason Street, 94108 SAN FRANCISCO, 미국

호텔설명

호텔 추가 정보

  • One of San Francisco’s most iconic luxury hotels, famed for impeccable, attentive service

  • Located in vibrant Nob Hill, near the Financial District, Chinatown and the Embarcadero

  • Lavishly appointed rooms and suites, most with sweeping views

  • Fine dining at the elegant Laurel Court and Polynesian-fusion cuisine at the Tonga Room

숙박

호텔 위치

Fairmont San Francisco

950 Mason Street
94108 SAN FRANCISCO
미국

GPS:37.792581, -122.410513

전화
팩스 +1 415-772-5013

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  4,075 리뷰

TripAdvisor 평가  4.2/5  5,307 리뷰

Way overpriced for quality and service

트립어드바이저 평점 1.0/5

lupeortiz0528 TripAdvisor 인증 리뷰

This my second time staying at Fairmont and really want to love it however for the cost- the quality of service and features are just flat out poor. The hotel is very dated and old... given the history they can clearly get away with it by passing as "charming or regal" but for the cost you expect at least decent mattresses and pillows. They have outdated plugs... fading carpets, drapery and low quality food. Again, for the price you at least hope for a decent breakfast. No, instead you get a slightly better than free continental quality but much more expensive. In addition the staff is rude when checking you in... they just seem so over their jobs... the wait staff at their overbooked restaurant are also over it and they all clearly just don't care. Next time I will choose a different hotel. ... especially for the price. Not asking for over the top service BUT just be nice and invest in some decent pillows PLEASE

Tired old hotel with disappointing service. Consider staying elsewhere

트립어드바이저 평점 3.0/5

John J TripAdvisor 인증 리뷰

Mediocre, old city hotel. 600+ rooms and the wear and tear is obvious. Service is also lacking. 1. Room views are great. Bed and decor is fine. Shower water pressure is great. But the room is tired and worn. Water damage in bathroom near shower and bath. Wall paper dirty and wrinkled in bedroom. 2. Our second room was not ready at check in and the CS agent then told us “check in is between 4-5pm” and to wait for a text. By 5 we did not have a room or text so we went and found the maids had left (we knew our room number as we also had the adjacent room). We returned and the same agent was unhelpful. When we spoke to a manager he said the 4-5pm was not true, but he seemed uninterested the room was late and his CS agent lied. 3. We booked through Virtuoso and had free breakfast. We called on Day 1 and were told it was a 90 minute wait. We learned our lesson for day 2 and placed order the night before so be aware of this 4. We called ahead three times to ensure a crib was available for our baby. After a long day of travel, we knew we would have a narrow window. No crib at arrival and they acted like the request was new. If you’re not willing to accommodate the advance request, just don’t take it. I give some credit that it arrived within 25 minutes after we requested, but that interrupted baby sleep time Location is fine (although note its elevated position in city means everything is downhill). Will stay elsewhere next time in SF.

Love the hotel.

트립어드바이저 평점 4.0/5

Matmaw TripAdvisor 인증 리뷰

The hotel is gorgeous and the personnel were all fabulous! However, once in our room, the remote control for the tv (access to hotel services) wasn’t working. Most services require that you call. The room service button on the phone did not connect to room service. We could only use the “Royal Service” button. Anytime we had to call “Royal Service” we had to wait for a very long time-once for 6 minutes- before anyone answered it! They are clearly UNDERSTAFFED! More water stations would be helpful.

Ashly Garcia, Guest Experience Manager turned my bad experience turned good

트립어드바이저 평점 5.0/5

April G TripAdvisor 인증 리뷰

My 74 year old god-sister was getting married. For her wedding gift, I purchased the signature corner room with panoramic city views. I ordered food amenities, a bottle of apple cider and chocolate covered strawberries. Unsuccessfully, after being tossed around for weeks, in an attempt to finalize my order and payment. I had to take several hours of my personal time to go in person, which included driving over 60 miles. I was ready to file a major complaint. Shortly, upon my arrival, I met Ashley Garcia, Guest Experience Manager who solved the problem. She moved their room up to a higher floor and did not charge me for the extra food amenities. Also, gifted the newlywed couple with two fairmont signature champagne glasses, and two signature bathrobes. If you need a problem solver and a person who puts the customer first. Ask for Ashley Garcia. I walked away with a fondness towards Fairmont San Francisco. In the future, when looking for a place to stay - they are my first choice.

So disappointed!

트립어드바이저 평점 2.0/5

maaronlay TripAdvisor 인증 리뷰

This hotel is an absolute disappointment across the board. Poor service, terrible food, worn conditions in rooms, and no care for their guests overall. It is quite possibly the worst luxury hotel that I have ever visited. And parking is $112 per night. Save yourself the disappointment and book the Palace or another one of the city’s fine hotels.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 860 리뷰 8.7/10 위치
  • 2,146 리뷰 7.1/10 객실
  • 2,069 리뷰 7.8/10 서비스
  • 100 리뷰 5.1/10 인터넷 가격
  • 818 리뷰 7.8/10 분위기
  • 774 리뷰 7.3/10 편의 시설
  • 575 리뷰 5.2/10 레스토랑
  • 495 리뷰 4.9/10 청결도

Powered by Trustyou

주변에 있는 다른 시설

샌프란시스코 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.