Fairmont Pittsburgh 5 estrelas

Nota clientes Avis (Classificação ALL) 4.3/5 1.573 comentários

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Descrição

Extras do hotel

  • Centrally located riverside hotel in downtown Pittsburgh

  • Centrally located riverside hotel in downtown Pittsburgh

  • 185 spacious luxury guest rooms

  • 12,000 square feet of elegant, flexible space for events

  • Only LEED Gold certified hotel in Pittsburgh

As nossas opções de alojamento

Localização do hotel

Fairmont Pittsburgh

510 Market Street
15222 PITTSBURGH
EUA

GPS:40.441487, -80.001673

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Restaurante
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Salas de reunião
  • Propriedade 100% não fumadores

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.3/5  1.573 comentários

Classificação do TripAdvisor  4.4/5  1.238 comentários

BEST IN PITT

Nota Tripadvisor 5.0/5

Michael R Avaliação com certificação TripAdvisor

I would highly recommend the Fairmont in downtown Pittsburgh. It is centrally located, boasts well appointed rooms and very friendly and attentive staff. The restaurant called “FL. 2“ was very good with great service. The hotel is located in such a convenient location, close to market Square, the cultural district, many theaters and excellent restaurants. Staying here is a no-brainer!

Thank you for your glowing review of Fairmont Pittsburgh. We are delighted to hear that you enjoyed our centrally located property, well-appointed accommodations, and the attentive service provided by our staff. It is wonderful to know that you had a positive dining experience at FL. 2 and appreciated the proximity to various attractions. Your recommendation means a great deal to us, and we look forward to welcoming you back on your next visit to Pittsburgh. Best regards,

Not the Luxury Hotel They Claim to Be

Nota Tripadvisor 2.0/5

Steve D Avaliação com certificação TripAdvisor

This is not a luxury or 5 star hotel, I'd hesitate to say it is upscale beyond the first three floors of the building. I booked multiple rooms via the Amex Hotel Collection as I've had good experiences in the past with all hotels that participate in the program and this is the first that has failed to meet expectations. The hotel provided the Hotel Collection benefits for the most part. We were able to check-in at noon on check-in day. We did not receive a room upgrade for either room, however they were located next to each other. We did receive the $100 credit per room. We were able to secure a late checkout, but only until 2 PM and not 4 PM. Location is great if you're in the city for sports, everything is walkable and there are many businesses and restaurants nearby. The view from the room was great. Staff was friendly and I did get a pre-arrival and mid-stay check-in text. More on that in a bit. The lobby, restaurant and gym floors are very nice and give the illusion of a luxury property, but we're all ultimately here to stay in a nice room, right? The rooms are dated and not well maintained for a $400/night asking price, there's no way around it. To add insult to injury, valet is $65/night. A "luxury" hotel room should not have the following issues: Stains on the carpet Stains on the ceiling Stains on window curtains Rusting shower fixtures A bathroom with a half water closet with no door Peeling wallpaper Scuffed and scratched bed headboard Visible layer of dust on all surfaces Insufficient lighting, switches that are broken or don't do anything, burnt out light bulbs Dirty and basic Keurig machine Lack of complementary water ($6 if you want a single 12oz bottle from the mini-bar) Near unusable TV due to slow user interface When I received the mid-stay text asking how everything was, I mentioned the issues above and *the next day* I received an apology, an offer for some water and a dining credit, really not enough for something that should have been included as far as the water goes and the bare minimum as far as compensation. We had already had brunch at the fl. 2 restaurant earlier in the stay and we were not impressed. Ultimately we received some waters (same $6 bottles in the room), some chocolate and assorted nuts. This property does not meet the bar for the Hotel Collection and I would not recommend staying here at this elevated pricing.

Thank you for taking the time to share your detailed feedback. We’re sorry to hear that your recent stay did not meet your expectations, particularly regarding your guest room experience. While we’re glad you enjoyed our location and interactions with our team, we understand how important consistency and comfort are, especially when booking through the Amex Hotel Collection. We would appreciate the opportunity to discuss your experience further and learn more details so we can address your concerns directly. Could you please provide your contact information or reach out to us at pittsburgh@fairmont.com at your convenience?

🙌🏾🙌🏾🙌🏾🙌🏾

Nota Tripadvisor 5.0/5

Cruiser48251745367 Avaliação com certificação TripAdvisor

Ryan was so much help getting a quick and easy check in ! Highly recommend seeing him at the front desk for your next stay ! Such a good worker !

Thank you for your wonderful feedback! We’re delighted to hear that Ryan made your check-in experience quick and easy. We’ll be sure to share your kind words with him. Recognition like this means a lot to our team. We look forward to welcoming you back to Fairmont Pittsburgh soon. Warm regards,

Excelente estadia

Nota clientes Avis 4.5/5

Silvia B. D. S. F. Famílias - Comentários confirmados de ALL

Quarto muito confortável, localização excelente.

Exmo Senhor (a) F., Agradecemos os seus comentários no seguimento da sua estada no Fairmont Pittsburgh. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos. Jackie Potoczek

ótimo

Nota Tripadvisor 4.0/5

Viktor U Negócios - Avaliação com certificação TripAdvisor

Me hospedei no Fairmont no fim de semana e eu não tinha certeza quando eu reservei porque os comentários nao eram muito bons. gosto de ficar em hotéis 4 e 5 estrelas em diferentes cidades e este hotel é o melhor! Os quartos são limpos e modernos. eles têm cortinas blackout e camas confortáveis ​​que eu poderia ter ficado la todo o dia. A equipe foi gentil, respeitosa e muito atenciosa.

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 335 comentários 9.1/10 Localização
  • 756 comentários 5.7/10 Quarto
  • 787 comentários 7.5/10 Serviço
  • 56 comentários 5.7/10 Internet
  • 320 comentários 4.2/10 Limpeza
  • 149 comentários 4.5/10 Custo Benefício
  • 72 comentários 8.9/10 Centro de Bem-Estar/Spa
  • 65 comentários 5.4/10 Pequeno-almoço

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