Fairmont Pittsburgh 5 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 1 573

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510 Market Street, 15222 PITTSBURGH, Stany Zjednoczone Ameryki

Opis

O hotelu

  • Centrally located riverside hotel in downtown Pittsburgh

  • Centrally located riverside hotel in downtown Pittsburgh

  • 185 spacious luxury guest rooms

  • 12,000 square feet of elegant, flexible space for events

  • Only LEED Gold certified hotel in Pittsburgh

Nasze pokoje

Lokalizacja hotelu

Fairmont Pittsburgh

510 Market Street
15222 PITTSBURGH
Stany Zjednoczone Ameryki

Pozycja GPS:40.441487, -80.001673

Telefon
Faks +1 412-773-8810

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Restauracja
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 1 573

Ocena TripAdvisor  4.4/5  Liczba opinii: 1 238

BEST IN PITT

Ocena na stronie TripAdvisor 5.0/5

Michael R Opinia zatwierdzona w TripAdvisor

I would highly recommend the Fairmont in downtown Pittsburgh. It is centrally located, boasts well appointed rooms and very friendly and attentive staff. The restaurant called “FL. 2“ was very good with great service. The hotel is located in such a convenient location, close to market Square, the cultural district, many theaters and excellent restaurants. Staying here is a no-brainer!

Thank you for your glowing review of Fairmont Pittsburgh. We are delighted to hear that you enjoyed our centrally located property, well-appointed accommodations, and the attentive service provided by our staff. It is wonderful to know that you had a positive dining experience at FL. 2 and appreciated the proximity to various attractions. Your recommendation means a great deal to us, and we look forward to welcoming you back on your next visit to Pittsburgh. Best regards,

Not the Luxury Hotel They Claim to Be

Ocena na stronie TripAdvisor 2.0/5

Steve D Opinia zatwierdzona w TripAdvisor

This is not a luxury or 5 star hotel, I'd hesitate to say it is upscale beyond the first three floors of the building. I booked multiple rooms via the Amex Hotel Collection as I've had good experiences in the past with all hotels that participate in the program and this is the first that has failed to meet expectations. The hotel provided the Hotel Collection benefits for the most part. We were able to check-in at noon on check-in day. We did not receive a room upgrade for either room, however they were located next to each other. We did receive the $100 credit per room. We were able to secure a late checkout, but only until 2 PM and not 4 PM. Location is great if you're in the city for sports, everything is walkable and there are many businesses and restaurants nearby. The view from the room was great. Staff was friendly and I did get a pre-arrival and mid-stay check-in text. More on that in a bit. The lobby, restaurant and gym floors are very nice and give the illusion of a luxury property, but we're all ultimately here to stay in a nice room, right? The rooms are dated and not well maintained for a $400/night asking price, there's no way around it. To add insult to injury, valet is $65/night. A "luxury" hotel room should not have the following issues: Stains on the carpet Stains on the ceiling Stains on window curtains Rusting shower fixtures A bathroom with a half water closet with no door Peeling wallpaper Scuffed and scratched bed headboard Visible layer of dust on all surfaces Insufficient lighting, switches that are broken or don't do anything, burnt out light bulbs Dirty and basic Keurig machine Lack of complementary water ($6 if you want a single 12oz bottle from the mini-bar) Near unusable TV due to slow user interface When I received the mid-stay text asking how everything was, I mentioned the issues above and *the next day* I received an apology, an offer for some water and a dining credit, really not enough for something that should have been included as far as the water goes and the bare minimum as far as compensation. We had already had brunch at the fl. 2 restaurant earlier in the stay and we were not impressed. Ultimately we received some waters (same $6 bottles in the room), some chocolate and assorted nuts. This property does not meet the bar for the Hotel Collection and I would not recommend staying here at this elevated pricing.

Thank you for taking the time to share your detailed feedback. We’re sorry to hear that your recent stay did not meet your expectations, particularly regarding your guest room experience. While we’re glad you enjoyed our location and interactions with our team, we understand how important consistency and comfort are, especially when booking through the Amex Hotel Collection. We would appreciate the opportunity to discuss your experience further and learn more details so we can address your concerns directly. Could you please provide your contact information or reach out to us at pittsburgh@fairmont.com at your convenience?

🙌🏾🙌🏾🙌🏾🙌🏾

Ocena na stronie TripAdvisor 5.0/5

Cruiser48251745367 Opinia zatwierdzona w TripAdvisor

Ryan was so much help getting a quick and easy check in ! Highly recommend seeing him at the front desk for your next stay ! Such a good worker !

Thank you for your wonderful feedback! We’re delighted to hear that Ryan made your check-in experience quick and easy. We’ll be sure to share your kind words with him. Recognition like this means a lot to our team. We look forward to welcoming you back to Fairmont Pittsburgh soon. Warm regards,

A College Trip

Ocena na stronie TripAdvisor 4.0/5

O6497PXjennyb Opinia zatwierdzona w TripAdvisor

We arrived at the Fairmont on a Friday and left on a Tuesday. Having read the reviews, I was prepared for a run down hotel but can confirm it was not. I travel a lot and I do not expect perfection so I don't nitpick tiny blemishes or imperfections. You are going to have those when you have a volume of various people coming through a space. Check in was easy and cordial. The valet was good at taking our car and bringing it around. We ate at the restaurant once and it was good. The bartender made an excellent espresso martini. The Starbucks in the lobby was convenient and I liked being able to sit on the lobby sofa and people watch out of the big windows. There is a little Market Square across the street with a darling little store and several restaurants. We ate at two of them and both were good. The little pizza place was VERY good. The hotel spa was also nice. Nothing spectacular or over the top but it was quiet and the massage I got was definitely in my top five list. This was lodging while my daughter attended a lab class at a local university we came up for and we will absolutely stay there again when we have to come back. The only complaint I have which was completely out of the hotel's control was the construction going on on the street out front. The jack hammer was so loud and I think they were working through the night and it was difficult to get back to sleep once it woke me up. But, again, the hotel had zero control over that.

Thank you for your thoughtful review and for sharing your experience with us. We’re delighted to hear you enjoyed your stay, especially our restaurant, bar, and spa. We appreciate your understanding regarding the nearby construction and look forward to welcoming you and your daughter back soon. Warm regards,

Decent hotel, convenient location

Ocena na stronie TripAdvisor 3.0/5

Danieldelgado009 Opinia zatwierdzona w TripAdvisor

The location is great, right in downtown and walking distance to several restaurants. Rooms are big and comfortable. Restaurant & bar is ok, limited options tho. They really need to invest in maintenance, you can see dents and scratches on the walls and furniture, also need to focus on cleaning, seems like they only pretend to clean your room and make the bed. It’s starting to feel like an old hotel

Thank you for taking the time to share your feedback. We're glad to hear you enjoyed our convenient downtown location and spacious guest rooms. We appreciate your honest comments on maintenance and housekeeping; your insights help us identify areas for improvement. We’ll be sure to share your feedback with our team to address these concerns. If you’d like to discuss your stay in more detail, please reach out to us directly at pittsburgh@fairmont.com.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

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  • 320 Liczba opinii 4.2/10 Czystość
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  • 65 Liczba opinii 5.4/10 Śniadanie

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