Fairmont Chateau Lake Louise 5 星

客户意见评级 (ALL 评级) 4.7/5 7,420 评论

保证最优惠房价
Fairmont Chateau Lake Louise - Image 1
Fairmont Chateau Lake Louise - Image 2
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111 Lake Louise Drive, T0L 1E0 路易斯湖, 加拿大

描述

酒店其他优惠

  • A wellness retreat cradled in the Canadian Rockies on the shores of Lake Louise

  • 班夫国家公园及全年户外活动，触手可及

  • BASIN Glacial Waters 为您提供加拿大落基山脉中别具一格的温泉浴体验。

  • 室内温水游泳池和健身俱乐部助您放松身心，释放压力

  • 提供 7 间餐厅和客房内餐饮服务，为您呈现多种餐饮选择

我们的客房

酒店位置

Fairmont Chateau Lake Louise

111 Lake Louise Drive
T0L 1E0 路易斯湖
加拿大

GPS:51.416787, -116.212386

电话
传真 +1 403-522-3834

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 健身中心
  • 无线网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  7,420 评论

客户意见评级 4.0/5

Ziyu W. 情侣住宿 - 所有已确认评论

酒店准备的红酒和蛋糕非常好。 需要指出的是房间内的一个咖啡杯是脏的。

Good Day; Thank you for sharing your feedback following your stay at Fairmont Chateau Lake Louise. We are delighted to hear you enjoyed the breathtaking scenery, thoughtful amenities, and your dining experiences throughout the hotel. We also appreciate your loyalty as an ALL Gold member. At the same time, we sincerely apologize for the cleanliness concern regarding the coffee cup in your room, and your comments have been shared with our Housekeeping team for review. We hope to welcome you back again soon. Kind Regards, Fahrin Bushra Guest Relations Analyst Fairmont Chateau Lake Louise

客户意见评级 4.0/5

Yin J. L. 家庭住宿 - 所有已确认评论

古堡本身很特别，很少能有如此的居住体验。但是毕竟是很老的酒店，设施方面一般。体验一下还是值得的。

Good Day; Thank you for sharing your feedback. We are pleased you enjoyed the unique character of the hotel and experienced warm, professional service from our team. We appreciate your comments regarding our facilities, cleanliness, and WiFi, as we continue to improve. We hope to welcome you back again in the future. Kind Regards, Fahrin Bushra Guest Relations Analyst Fairmont Chateau Lake Louise

客户意见评级 5.0/5

Zhong X. C. 情侣住宿 - 所有已确认评论

整体感觉很好，大堂、客房及餐饮都很优秀

Good Day; Thank you for sharing your feedback following your recent stay. We are delighted to hear that you enjoyed your overall experience, including our guest rooms, dining venues, and the attentive service provided by our restaurant team. At the same time, we regret that some interactions with colleagues in the corridors felt distant and did not meet expectations. Warm and genuine guest acknowledgment is essential to our service, and your comments have been shared internally to support further training and improvement. We appreciate your recommendation and look forward to welcoming you again for an even more refined experience. Kind Regards, Fahrin Bushra Guest Relations Analyst Fairmont Chateau Lake Louise

客户意见评级 3.0/5

Chang L. 情侣住宿 - 所有已确认评论

酒店服务完善，餐厅菜品出品有保证。唯独酒店前台办理入住的有时候碰到服务态度不太好的人，有一个小哥在我退房那天，我咨询他出停车场事宜，他回复非常敷衍不耐烦，导致我们出停车场的时候因为没换取出场票被迫掉头折回。

Good Day; Thank you for sharing your feedback regarding your recent stay at Fairmont Château Lake Louise. We are pleased to know that you enjoyed the hotel's beautiful location and the quality of the dining offerings. At the same time, we are sorry to learn that your experience at the front desk did not meet expectations. Your comments regarding the efficiency of the check-in process, service consistency, and the guidance provided during your departure and parking exit have been shared with the appropriate team for review. Guest feedback is very valuable as we continue working to improve the overall experience for our guests, and we hope to welcome you back again in the future. Kind Regards, Fahrin Bushra Guest Relations Analyst Fairmont Chateau Lake Louise

客户意见评级 4.0/5

Bei H. 家庭住宿 - 所有已确认评论

不错，可以多介绍介绍酒店的设施和活动

Good Day; Thank you for sharing your feedback and rating with us. We are delighted to know that you enjoyed our location, accommodations, and overall experience. We appreciate your suggestion regarding providing more information about hotel facilities and activities at check in. Your feedback has been shared with our team as we continue to enhance the guest experience. We look forward to welcoming you back to Fairmont Château Lake Louise in the future. Kind Regards, Fahrin Bushra Guest Relations Analyst Fairmont Chateau Lake Louise

其他网络用户评价我们的酒店

  • 2,427 评论 9/10 位置
  • 3,852 评论 8.3/10 房间
  • 4,528 评论 9.1/10 服务
  • 27 评论 6.7/10 上网
  • 895 评论 5.1/10 舒适度
  • 857 评论 4.9/10 性价比
  • 436 评论 7.8/10 清洁度
  • 418 评论 8.1/10 早餐

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