Good looking and bold, The Vermillion Room welcomes you with open arms, a delectable menu and effortless charm. Step into a grand space that sweeps you off your feet, in a beautiful brasserie with a bustling atmosphere and a menu to delight in.
Good looking and bold, The Vermillion Room welcomes you with open arms, a delectable menu and effortless charm. Step into a grand space that sweeps you off your feet, in a beautiful brasserie with a bustling atmosphere and a menu to delight in.
STOCK FOOD & DRINK
张照片中的 张 - STOCK FOOD & DRINK
STOCK Food & Drink is simple: a locally inspired and stylishly STOCKed market that brings the best gourmet food and drink to Banff. Fostering relationships with local farmers, STOCK delivers a true sense of alpine living. Curators of extraordinary coffee,
STOCK Food & Drink is simple: a locally inspired and stylishly STOCKed market that brings the best gourmet food and drink to Banff. Fostering relationships with local farmers, STOCK delivers a true sense of alpine living. Curators of extraordinary coffee,
1888 CHOP HOUSE
张照片中的 张 - 1888 CHOP HOUSE
An unforgettable experience! Delivering the best of Alberta beef with a menu developed through lasting relationships with local farmers and purveyors. From our delectable menu to our spirited cocktails, everything you see in front of you is made in-house.
An unforgettable experience! Delivering the best of Alberta beef with a menu developed through lasting relationships with local farmers and purveyors. From our delectable menu to our spirited cocktails, everything you see in front of you is made in-house.
Pinkies Up! We are proud to present a menu steeped in tradition and designed to create the most memorable of Fairmont experiences. The Castle in the Rockies takes England's most beloved ritual to new heights with 12 of our finest loose leaf teas.
Pinkies Up! We are proud to present a menu steeped in tradition and designed to create the most memorable of Fairmont experiences. The Castle in the Rockies takes England's most beloved ritual to new heights with 12 of our finest loose leaf teas.
STANLEY'S CLUBHOUSE
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With views of the celebrated Stanley Thompson fairways, luminous rivers and unforgettable mountains, Stanley's Clubhouse is the ideal spot for a bite to eat and a cold drink for golfers and non-golfers alike.
THE RUNDLE PATIO
张照片中的 张 - THE RUNDLE PATIO
Serving fresh cocktails, delicious dishes and stunning mountain views. Open seasonally.
Thank you very much for sharing your thoughtful feedback following your stay with us. It’s wonderful to hear that you felt warmly welcomed throughout your visit—from unloading your luggage to check-in and check-out. Providing attentive and genuine service is something our team truly cares about, so your kind words mean a great deal.
We’re also glad you enjoyed our location and found it convenient for walking into the town center, as well as your overall experience at the hotel. At the same time, we appreciate your honest comments about the room layout and the size of the bathroom, as feedback like this helps us better understand how we can improve our guest experience and we are certainly working to improve the comfort of small washrooms.
I’m especially sorry to hear that some members of your group felt unwell after breakfast. Your wellbeing is very important to us, and we take comments about food quality and safety seriously. Please rest assured that we will share your feedback with our culinary team so they can review it carefully. We would be happy to have a member of our team contact you directly if you would appreciate this - do let me know.
Thank you again for your review. We are truly pleased to know that you were satisfied with your stay overall, and we hope to have the pleasure of welcoming you back to Banff again in the future.
Sincerely,
Angela Jacobson
Executive Administrative Assistant
Fairmont Banff Springs
No value because no service n room is small with this high price
客户意见评级 3.0/5
Tim L.
朋友住宿
-
所有已确认评论
房间面积太少，服务也没有突出处，以他收取的费用不成正比
Thank you for taking the time to tell us about your experience at the Fairmont Banff Springs. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Fairmont, we strive to provide a superior service experience for every customer; and it was certainly disappointing to learn that you did not find our service to be outstanding. As we are always looking at ways to improve, I would welcome you to share with me details about your experience so that I am better able to follow up. In addition, I would like to sincerely apologize for the disappointment with the size of your room.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Lori Osinga
Executive Assistant
Fairmont Banff Springs
Thank you very much for taking the time out of your day to complete our online survey regarding your recent stay at the Fairmont Banff Springs.
While we are pleased to hear that you enjoyed your overall stay, I would like to sincerely apologize for the challenge you experienced with the water pressure. We appreciate you letting us know and would like to assure you that our Engineering team is looking into this. In addition, I am so sorry for your disappointment with our breakfast. Please be assured that your comments have been shared with our Executive Chef for his review.
Thank you again for sharing your valuable feedback. We hope that we will have the pleasure of welcoming you back to the Castle in the Rockies for a future stay.
Sincerely,
Lori Osinga
Executive Assistant
Fairmont Banff Springs
住的舒适
客户意见评级 5.0/5
Wei D.
情侣住宿
-
所有已确认评论
第一次体验非常满意👍
尊敬的顾客，
感谢您对我们度假村的精彩评价！我们很高兴听到您在我们酒店住得很愉快，并期待再次见到您。
祝好，
Lori Osinga
行政助理
费尔蒙班夫温泉酒店
Thank you very much for sharing your thoughtful feedback following your stay with us. It’s wonderful to hear that you felt warmly welcomed throughout your visit—from unloading your luggage to check-in and check-out. Providing attentive and genuine service is something our team truly cares about, so your kind words mean a great deal.
We’re also glad you enjoyed our location and found it convenient for walking into the town center, as well as your overall experience at the hotel. At the same time, we appreciate your honest comments about the room layout and the size of the bathroom, as feedback like this helps us better understand how we can improve our guest experience and we are certainly working to improve the comfort of small washrooms.
I’m especially sorry to hear that some members of your group felt unwell after breakfast. Your wellbeing is very important to us, and we take comments about food quality and safety seriously. Please rest assured that we will share your feedback with our culinary team so they can review it carefully. We would be happy to have a member of our team contact you directly if you would appreciate this - do let me know.
Thank you again for your review. We are truly pleased to know that you were satisfied with your stay overall, and we hope to have the pleasure of welcoming you back to Banff again in the future.
Sincerely,
Angela Jacobson
Executive Administrative Assistant
Fairmont Banff Springs
No value because no service n room is small with this high price
客户意见评级 3.0/5
Tim L.
朋友住宿
-
所有已确认评论
房间面积太少，服务也没有突出处，以他收取的费用不成正比
Thank you for taking the time to tell us about your experience at the Fairmont Banff Springs. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Fairmont, we strive to provide a superior service experience for every customer; and it was certainly disappointing to learn that you did not find our service to be outstanding. As we are always looking at ways to improve, I would welcome you to share with me details about your experience so that I am better able to follow up. In addition, I would like to sincerely apologize for the disappointment with the size of your room.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Lori Osinga
Executive Assistant
Fairmont Banff Springs
Thank you very much for taking the time out of your day to complete our online survey regarding your recent stay at the Fairmont Banff Springs.
While we are pleased to hear that you enjoyed your overall stay, I would like to sincerely apologize for the challenge you experienced with the water pressure. We appreciate you letting us know and would like to assure you that our Engineering team is looking into this. In addition, I am so sorry for your disappointment with our breakfast. Please be assured that your comments have been shared with our Executive Chef for his review.
Thank you again for sharing your valuable feedback. We hope that we will have the pleasure of welcoming you back to the Castle in the Rockies for a future stay.
Sincerely,
Lori Osinga
Executive Assistant
Fairmont Banff Springs
住的舒适
客户意见评级 5.0/5
Wei D.
情侣住宿
-
所有已确认评论
第一次体验非常满意👍
尊敬的顾客，
感谢您对我们度假村的精彩评价！我们很高兴听到您在我们酒店住得很愉快，并期待再次见到您。
祝好，
Lori Osinga
行政助理
费尔蒙班夫温泉酒店
