Fairmont Orchid - Hawaii 5성

고객 평점 (ALL 평가) 4.6/5 2,497 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Fairmont Orchid - Hawaii - Image 1
Fairmont Orchid - Hawaii - Image 2
Fairmont Orchid - Hawaii - Image 3
Fairmont Orchid - Hawaii - Image 4
1 North Kaniku Drive, Waimea, 96743 HAWAII, United States

호텔설명

호텔 추가 정보

  • 10,000 square foot oceanfront pool

  • Tranquil lagoon with white sand beach and shallow water

  • Six restaurants, including oceanfront sunset dining

  • Beach club with water sports and cultural activities

  • Spa Without Walls featuring outdoor treatment spaces

숙박

호텔 위치

Fairmont Orchid - Hawaii

1 North Kaniku Drive, Waimea
96743 HAWAII
United States

GPS:19.951222, -155.859672

전화
팩스 +1 808-885-5778

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  2,497 리뷰

TripAdvisor 평가  4.5/5  6,143 리뷰

2025으뜸 시설

Beautiful

트립어드바이저 평점 4.0/5

GlobetrotterBella 가족 - TripAdvisor 인증 리뷰

1317 south tower Pros: Free, convenient parking Water bottles provided with water stations all over the grounds 24 hour pool and fitness center Cons: Room didn’t have black out shades Room not cool enough at night. Far from all the shopping and restaurants Check in was super easy. The lady checking us in was very friendly and informative. We dropped of our luggage in the front and it was in the room before we even got to it. The room was spacious. We got a two queen bed room. The beds were comfortable. It did get pretty hot at night. It would wake me up because it was just muggy. I do take my own fan on vacation, so this helped. The room also has a couch and table. They have complimentary nespresso coffee and tea. If you like tea, they have the best earl grey tea that I have had in quite a while. There is a mini fridge that worked well. The closet has enough hangers. An iron is provided. A safe is available. Bathroom: spacious. It had a standing shower on one side and a tub with shower on the other. The vanity had two sinks. The toilet is separated by a door. They had plenty of towels. Toiletries include shampoo, conditions, shower gel and lotion. The grounds: beautiful. You really feel like you’re in paradise. Beach: small, but perfect for the amount of people there. There was plenty of lounge chairs. No natural shade was available. They did have some chairs with cover for rent. You can snorkel right off the beach and see some pretty fish and turtles. Towels were available at the rental hut. They do have waiter service. Expect resort prices. For two cocktails plus tip, it was $50. Pool: loved that it was open 24/7. Plenty of lounge chairs. Amenities: I used the gym. It was clean with plenty of equipment. They had towels, including cool towels. Tips: there’s a two grocery stores nearby.

5 Star Service at the Fairmont Orchid!

트립어드바이저 평점 5.0/5

jenandkylesanders TripAdvisor 인증 리뷰

We just returned from an absolutely incredible vacation at the Fairmont Orchid! This property is so special; private, quiet, immaculately kept and situated in an ideal location to relax and enjoy the beauty of Hawaii that surrounds. The resort and all of its staff maintain a level of excellence we rarely find elsewhere and we were so grateful for the level of care and service throughout our stay. A special shoutout to James at the front desk for getting us a fantastic room and sending a surprise bottle of bubbles to help us celebrate our milestone bdays! His warm welcome truly set the tone for Fairmont’s 5 star hospitality, a much appreciated gesture. We found all the resort staff here to be so friendly and ready + willing to help make our vacation extra wonderful; thank you to Eric at the pool, Benny at breakfast and everyone at Browns deli for your kindness! Already planning our next visit…Mahalo Fairmont Orchid!

Mahalo nui loa for your glowing review! We’re absolutely delighted to hear that your milestone birthday getaway was everything you hoped for and more. It means so much to know that the warmth and care from our team helped make your time with us truly special. We’ll be sure to pass along your kind words to James, Eric, Benny, and our team at Brown’s Deli—they’ll be thrilled to know they made such a positive impact on your stay. Moments like these are exactly what we strive for, and we’re so glad you felt the spirit of aloha throughout your visit. We can’t wait to welcome you back for your next island escape! Until then, please know how much we appreciate your kind words and your loyalty. With warm aloha, Barbie Nakamura Director of Quality

Our second stay did not disappoint.

트립어드바이저 평점 5.0/5

Laura R TripAdvisor 인증 리뷰

Our second stay at the Fairmont Orchid did not fail to leave us wanting more. Swimming in calm clear warm waters with fish and sea turtles steps from the pool and beach bars is hard to match. Since it is pretty secluded, even when the hotel is full there are always plenty of unique spots to connect with the seashore. A good measure of a quality hotel is the retention of its staff. Derek, a 30 year employee, was the stand out. He brings his warm authentic island welcome every day to the Hale Kai Beach Bar along with the best Mai Tais we found on the island. The combination of soul-centered service with the magical warm air makes Fairmont Orchid a paradise to return to again and again.

Mahalo for sharing such a heartfelt review—it’s an honor to welcome you back! We're thrilled to know your second stay was just as memorable, and that the beauty of the ocean, peaceful surroundings, and welcoming spirit of our team continue to leave a lasting impression. We especially appreciate your kind words about Derek. His genuine warmth and many years of dedication truly embody the spirit of aloha, and we’ll be sure to pass along your praise—he’ll be touched to know he made your visit so special. It means so much to us that you feel our paradise is one worth returning to again and again. We look forward to welcoming you back for more moments of ocean-side magic. With warm aloha, Barbie Nakamura Director of Quality

The Fairmont Orchid is absolute stunning -- don't hesitate and book it!

트립어드바이저 평점 5.0/5

rachelkP3946IL TripAdvisor 인증 리뷰

My husband and I had such a fabulous time at the Fairmont Orchid. The service was spectacular! Everyone goes out of their way to make you feel special. The food was delicious at all of the restaurants, including the breakfast, the pool was perfect and never TOO busy, plus it was so cool to see all of the sea turtles (from a respectful distance). Special thanks to Merlin at the spa who gave me a Lomi Lomi massage that was the best of my whole life. Don't skip the spa experience! Also, Nani at the spa desk is a delight. Cheryl at the concierge was super helpful, too, when planning our days and making reservations. We really can't wait to come back again soon -- loved it!

Thank you so much for your heartfelt review! We’re thrilled to hear that your stay was such a memorable one. It’s wonderful to know our team helped make your visit feel truly special—from relaxing poolside and enjoying our delicious cuisine, to those unforgettable spa experiences with Merlin and Nani. We're also glad Cheryl could assist in planning out your adventures! Knowing you’re already looking forward to your return means the world to us. We can’t wait to welcome you both back for another beautiful stay. With warm aloha, Barbie Nakamura Director of Quality

Beautiful Setting, But Service Falls Short

트립어드바이저 평점 3.0/5

Bethany T Couples - TripAdvisor 인증 리뷰

We stayed at the Fairmont Orchid during the first weekend of January 2025 for three nights, and unfortunately, it did not live up to expectations. We had an ocean view room that was clean, but the view itself was just okay. During our stay, there was some sort of conference or event happening on the property, and the loud outdoor award ceremony completely disrupted the otherwise peaceful setting we had hoped for. Service was underwhelming across the board. Check-in took longer than it should have, and when I asked for aloe vera due to a sunburn, I was simply told to walk to a grocery store up the road—no offer of assistance or transportation, which felt dismissive and lacking in hospitality. The restaurants were another major letdown. At breakfast, we watched a bird eat food off a guest’s plate, and instead of addressing it, the restaurant staff looked the other way and let the guest continue eating. It was unhygienic and shocking for a resort of this supposed caliber. The concierge was also not helpful and offered little guidance or insight. Overall, the property didn’t feel like even a moderate luxury experience at all. We were aware it wasn’t a four seasons but definitely would have splurged on the 4 seasons had we known this fairmont didn’t live up to the fairmont experiences we had been given at in Vancouver.Between the mediocre food, poor service, and lack of attention to guest needs, we left disappointed and would not stay here again.

Thank you for taking the time to share your experience. I’m truly sorry to hear that your visit did not reflect the level of service and hospitality you expected—or that we strive to provide. While I’m pleased your room was clean and comfortable, it’s clear that several moments throughout your stay fell short, and I deeply regret the impression this left. I’m especially disappointed to learn about the response you received when asking for aloe vera. That’s not the level of care we want any guest to experience. If you're open to sharing more, I’d be grateful to know who you spoke with so we can address it directly and use it as a coaching opportunity for our team. We also sincerely regret the disruption caused by the outdoor event, and the missed opportunity by our restaurant team to respond to an unhygienic situation properly. Your feedback has already been shared with our leadership team for review and follow-up. I understand your stay did not live up to the Fairmont standards you’ve experienced elsewhere, and that’s disappointing to hear. We appreciate you giving us the opportunity to learn from this, and I truly hope we’ll have the chance to restore your confidence in a future visit. With warm aloha, Barbie Nakamura Director of Quality

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 507 리뷰 9/10 위치
  • 990 리뷰 7.5/10 객실
  • 1,382 리뷰 8.5/10 서비스
  • 13 리뷰 6.9/10 인터넷 가격
  • 805 리뷰 8.5/10 편의 시설
  • 392 리뷰 9.3/10 해변
  • 258 리뷰 5.3/10 청결도
  • 257 리뷰 8.6/10 수영장

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.