Fairmont Dallas 4 gwiazdki

Ocena klientów (Ocena ALL) 3.8/5 Liczba opinii: 2 843

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Opis

O hotelu

  • Surrounded by shops, restaurants, museums and arts venues in the Downtown Historic District

  • Eclectic dining at locally inspired Pyramid Restaurant and one of the city’s largest Starbucks

  • Junior Olympic-sized rooftop pool with poolside service and breathtaking skyscraper views

  • 26 versatile meeting rooms including a ballroom and the legendary Venetian Room concert space

Nasze pokoje

Lokalizacja hotelu

Fairmont Dallas

1717 N Akard Street
75201 DALLAS
United States

Pozycja GPS:32.785499, -96.80117

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  3.8/5  Liczba opinii: 2 843

Ocena TripAdvisor  4.0/5  Liczba opinii: 3 416

Ok hotel in great location

Ocena na stronie TripAdvisor 3.0/5

ChippenhamLewis Couples - Opinia zatwierdzona w TripAdvisor

The rooms in this hotel are dated although clean and functional . Our shower gel and coffee creamers weren’t replaced even after asking at reception. The elevators are not sufficient for the number of guests. We waited up to 20 minutes for an elevator that was not full. Hotel is in a great location.

DO NOT GO TO THIS HOTEL

Ocena na stronie TripAdvisor 1.0/5

PhilippeMParis Solo travel - Opinia zatwierdzona w TripAdvisor

DO NOT GO TO THIS HOTEL Very expensive hotel for no SERVICE( no help at the reception whatsoever for tips, luggage ), I stayed 4 nights and my room was only cleaned once……..do not forget to clean under the bed and furniture Everything was paid but 400 dollars were blocked : what are they afraid about? The woman at the reception was colder than Siberia. The room needs to be redone: extremely noisy heater which doesn’t work properly…. WiFi doesn’t work properly, very very slow and many interruptions and LAST but not LEAST: no soap this morning as nobody came to check …. Forget this Hôtel that that might have been four stars but now the only thing that it has 4 stars is the price …

Dear Philippe, Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you encountered during your visit. It is concerning to hear about the lack of service you experienced at the reception and the infrequent cleaning of your room. We understand how important these aspects are for our guests' comfort and satisfaction. Please be assured that your comments regarding the room conditions, including the noise from the heater and the WiFi issues, have been noted. We strive to maintain high standards, and your feedback will help us in addressing these matters. Additionally, we regret that the amenities provided did not meet your expectations. We value your perspective and hope you will consider giving us another opportunity to provide you with the exceptional experience we aim to deliver. Sincerely, Fairmont Dallas

Celebration of life

Ocena na stronie TripAdvisor 5.0/5

Connector42643972536 Opinia zatwierdzona w TripAdvisor

Everyone was very kind and considerate. I would however suggest that you all.have a complimentary breakfast and more coffee in the rooms. A beautiful well designed hotel with great amenities . Location very convenient and excellent staff. Everyone very professional

Dear Guest, Thank you for your kind words regarding our staff and amenities. We appreciate your suggestions for complimentary breakfast and more coffee in the rooms, and we will certainly take them into consideration. We hope to welcome you back soon. Best regards, Fairmont Dallas

Hard Fail

Ocena na stronie TripAdvisor 2.0/5

Doogie5511 Opinia zatwierdzona w TripAdvisor

If you are an experienced traveler and understand everything the Fairmont name normally carries with it, you will be sorely disappointed by this property. I stayed here many years ago and it was an elegant, tier one hotel. Now I'm sad to say it has lost all of its lustre. I was given a room on the top floor - the penthouse - and it was a joke. Basic essentials were missing. No bathmat. The shower had almost zero water pressure. There was a total of ONE accessible AC outlet at the bedside and it DIDN'T WORK. I have stayed at budget motels that out-classed this room for basic amenities. Of course the lobby lounge was elegant as ever and eagerly charged me $20 for a drink but the rooms were a different story. If you're getting a good deal to stay at this hotel, just remember that the elegant feel doesn't extend past the lobby. Hard fail. Don't say I didn't warn you.

Dear guest, Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Dallas. We apologize for any inconvenience that was experienced related to the room temperature at our hotel. We experienced an unforeseen disruption that was immediately addressed and remedied as soon as possible. We regret that this impacted your stay in any way and appreciate your support of Fairmont Dallas. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, The Fairmont Dallas Team

This is THE place to stay!

Ocena na stronie TripAdvisor 5.0/5

Sherpa22562014225 Couples - Opinia zatwierdzona w TripAdvisor

Out of the hotels I’ve stayed in Texas, particularly in Dallas, this is the best one I’ve experienced so far. The property is clean, safe and made me feel it was worth spending every dollar on. The customer service was fantastic and friendly. However, there’s one particular person I want to really highlight my review on. There’s a gentleman, I believe his name was Derrick or Derrell (my apologies if you’re reading this and I got your name wrong) and he’s one of the top concierge personnels. This gentleman is truly the definition of someone who does go above & beyond. Along with the chef concierge, he was able to dress up my girlfriend and I bed with roses for her birthday before we arrived. This is the place for me to book my stay whenever I come to Dallas for my military visits and personal leisure.

Dear guest, We very much appreciate your comments regarding your stay at the Fairmont Dallas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Fairmont Dallas Team

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 718 Liczba opinii 8.3/10 Lokalizacja
  • 1 912 Liczba opinii 5.1/10 Pokój
  • 2 170 Liczba opinii 7.9/10 Obsługa
  • 124 Liczba opinii 3.4/10 Internet
  • 753 Liczba opinii 4.2/10 Udogodnienia
  • 717 Liczba opinii 5.1/10 Klimat
  • 657 Liczba opinii 4.8/10 Czystość
  • 624 Liczba opinii 5.1/10 Komfort

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