Fairmont Palliser 4 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 3 958

Gwarancja
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Fairmont Palliser - Image 1
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133 9th Avenue SW, T2P 2M3 CALGARY, Canada

Opis

O hotelu

  • Ideally located in central Calgary, close to retail, culture and business district

  • Classic historical building with lavish decor

  • 407 luxury guest rooms elegantly furnished

  • Fine restaurant in grand lobby, serving locally sourced cuisine

Nasze pokoje

Lokalizacja hotelu

Fairmont Palliser

133 9th Avenue SW
T2P 2M3 CALGARY
Canada

Pozycja GPS:51.04452, -114.064768

Telefon
Faks +1 403-260-1260

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 3 958

Ocena TripAdvisor  4.0/5  Liczba opinii: 3 588

Certyfikat Doskonałości 2024

Everyone was so knowledgeable.

Ocena na stronie TripAdvisor 5.0/5

Jenny T Opinia zatwierdzona w TripAdvisor

The quality of your staff are the best. They cared for every need. They upgraded our food. We're happy to get us our meal to go. A member of you staff helped me to my care when I needed something. He took me to the elevator leading to the tower thank you and merry Christmas

A great weekend away for a birthday and our engagement.

Ocena na stronie TripAdvisor 5.0/5

Foodguru1234567 Opinia zatwierdzona w TripAdvisor

Fairmont went above and beyond to offer us amazing hospitality during our special occasion! No other hotel treats their guests better. We enjoyed the fairmont gold experience with a beautiful room and access to delicious food and beverages. Complimentary beverages at the Hawthorn were some of the best cocktails we have ever had, delicious 😋

Great stay! Love the staff and ambience.

Ocena na stronie TripAdvisor 5.0/5

Holly H Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Staff is top notch here. They take care of you. Hotel was decorated nicely and the restaurant pub is very relaxing with music they play. Food was delicious. Staff was very accommodating with late checkout. Also helpful with local shopping ideas. We got a cheese tray when we arrived which was a nice touch.

Luxury, grand experience with exquisite staff

Ocena na stronie TripAdvisor 5.0/5

Kristy M Opinia zatwierdzona w TripAdvisor

Beautiful and historic hotel with all the finer details. Very comfotable bed and spacious room. What really takes it over the top is the friendly staff and amazing, top notch service (Thanks Neal and Paul). Come here and you won't be dissapointed!

Loud hotel, poor customer service

Ocena na stronie TripAdvisor 1.0/5

Carol M Opinia zatwierdzona w TripAdvisor

We arrived at the Palliser late at night from Ontario. Upon arrival we were told we received an upgrade to a 1 bedroom suite. This was not really an upgrade as we are a family of 4 and it meant our children had to share a small pull out couch. This pull out couch had no bedding. We called and requested bedding and 30 minutes later it had still not arrived (now 11:30 pm). We had to make a second request. Following the bedding issue, our room looked out over the train tracks and none of us slept well, with trains running every hour all night long. We requested in the AM to move to another room and they apologized, offered a different room (with an extra cot for our children) and ice cream for our children. We agreed, and hours later had still not heard from the front desk about our new room being ready. They had forgot to contact us. Moved to our new room at 4:30, to find out they cannot give us a cot because of fire code. Both my children ended up sleeping on the floor that night as the pull out couch was incredibly uncomfortable. For the cost, you would think they would be high quality mattresses in a pull out couch, not just springs and fabric. At 9:00 PM they finally called up and offered our ice cream (children were asleep). At 5:45 am the room phone rang from the front desk saying a colleague was looking for us. This not only incorrect, but inexcusable to be calling that early. After speaking to a manager the hotel was very apologetic (again) for the disturbances and offered to wave the charges on our room and to send a care package and ice cream to their sister hotel (the Banff Springs) that we were headed to that day. The care package and ice cream never arrived. The Springs had nothing on file about this offer. We would never stay at the Palliser again. Never have we experienced such issues at a hotel or resort in all our travels.

Dear carolmH8992DN, We deeply apologize for the challenges you faced, including the delays in receiving bedding, the discomfort of the pull-out couch, and the failure to deliver the promised amenities. We fully understand your frustration and regret that we fell short of meeting your expectations. If your travels bring you back to Calgary, we would be grateful for the opportunity to make things right and restore your trust in us. Thank you again for your valuable feedback, and please accept our sincerest apologies Sincerely, Winkie Frani Executive Assistant

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 595 Liczba opinii 8.3/10 Lokalizacja
  • 1 458 Liczba opinii 6.9/10 Pokój
  • 1 747 Liczba opinii 8.8/10 Obsługa
  • 64 Liczba opinii 3.5/10 Internet
  • 553 Liczba opinii 8.7/10 Klimat
  • 534 Liczba opinii 8/10 Jedzenie
  • 493 Liczba opinii 7.7/10 Udogodnienia
  • 324 Liczba opinii 7.2/10 Czystość

Zarządzane przez Trustyou

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.