Claremont Club & Spa - A Fairmont Hotel 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.3/5 1.268 comentários

Claremont Club & Spa - A Fairmont Hotel - Image 1
Claremont Club & Spa - A Fairmont Hotel - Image 2
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Descrição

Extras do hotel

  • Seasonal activities for the entire family, plus 3 hours of complimentary child care included

  • First-class Club with 10 tennis courts, and full-service gym with state-of-the-art equipment

  • Holistic wellness at the award-winning Fairmont Spa

  • Heated saline swimming pools, children’s play area and Kids’ Club

  • Pet-friendly hotel near Berkeley Hills’ hiking trails

Nossas acomodações

Localização do hotel

Claremont Club & Spa - A Fairmont Hotel

41 Tunnel Road
94705 BERKELEY
Estados Unidos

GPS:37.859667, -122.241893

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Animais bem-vindos
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.3/5  1.268 comentários

Classificação no TripAdvisor  4.0/5  2.080 comentários

Awful

Classificação TripAdvisor 1.0/5

Passport51760664116 Avaliação certificada TripAdvisor

Utterly piss-poor; arrogant staff, zero in house dining after midnight, truly not at the races compared to other so-called luxury hotels. I can’t wait yo leave, I will get better service at a Days Inn

You Will Be Pleased

Classificação TripAdvisor 5.0/5

Castlecoaching Avaliação certificada TripAdvisor

The front desk could not have been more accommodating. Our room is beautiful and the pool is lovely. The views from the grounds are incredible as well. Highly recommend for couples and families.

Dear Castlecoaching, on behalf of myself and the entire team here at Claremont Club & Spa, A Fairmont Hotel, especially the Front Desk Team, thank you so very much for taking the time to write and post this lovely 5-star review regarding your observation and experiences while staying with us. It certainly was wonderful to read how you found your room to be 'beautiful", how you also loved the pool and the fact you really enjoyed our views, Therefore, thank you for these kinds words, especially those regarding "The front desk could not have been more accommodating" as I truly feel extremely lucky and very fortunate to have the opportunity to work alongside such a passionate and dedicated team of hospitality professionals. Looking forward to having the opportunity to welcome you back soon, and thank you once again. Yours sincerely, Edward Roe. General Manager. Claremont Club & Spa, A Fairmont Hotel.

Wonderful, but some kinks

Classificação TripAdvisor 4.0/5

Paulette D Avaliação certificada TripAdvisor

Loved the restaurant atmosphere and food, and the breakfast and lunch cafe, Provisions, was perfection (delicious coffee, easy and nutritious options). This is a renowned, historic hotel, I was surprised when I received multiple emails urging me to upgrade my stay, and the pressure continued when my family and I were checking in. “Oh that room is very small, you could upgrade for just $90 more a night!” when the rates are already very high. The first room we were taken to was indeed a tight fit for 2 adults and 2 teens. The wonderful bellhop called down to see if there was another room available (knowing how this historic hotel has a wide variety in room styles). The second room at the same rate was almost twice a large! If the front desk person was interested more in our comfort over an upgrade, she could have put us in this larger room initially. Very thankful for the bellhops willingness to help us have the most pleasant stay possible.

Dear Snookus, on behalf of myself and the entire team here at Claremont Club & Spa, A Fairmont Hotel, thank you for recently experiencing our resort when your travels included the City of Berkeley and the East Bay. I do really appreciate you taking the time to post this very nice Tripadvisor review regarding your personal experiences with our amenities and offerings, like the Restaurant, Atmosphere, Food and our East Bay Provisions Coffee shop. More importantly, I would like to sincerely apologize for the poor impression we gave you upon your arrival when you were looking for the ideal accommodations for your family of 4, however I was extremely pleased the bellman took excellent care of you and made it happen for you to receive a larger room. Please know, I have already taken the opportunity to share your experiences with the team as this has allowed me to ensure we prevent a similar sort of experience happen to another family. Thank you once again for staying with us, as we are certainly looking forward to having the opportunity to welcome you back soon. Yours sincerely, Edawrd Roe. General Manager. Claremont club & Spa, A Fairmont Hotel.

Beautiful stay

Classificação TripAdvisor 5.0/5

Jennie O Avaliação certificada TripAdvisor

Awesome place to have a few nights away. The restaurant and bar areas have such beautiful views. Lots of things to do in the area too. I think it would be super fun to hang out by the pool during the day and see a show at the Greek Theater at night - it's super close!

Dear Jennieo287, on behalf of myself and the entire team here at Claremont Club & Spa, A Fairmont Hotel I just wanted to take this opportunity to say what a pleasure it was to welcome you to our resort for your few nights' getaway. In addition, thank you so very much for taking the time to write & post this wonderful Tripadvisor review regarding your own personal experiences and observations. It was wonderful to read how you enjoyed our resort amenities and offerings, as well as our "beautiful views" plus I was pleased you were able to get out and about in the local neighborhood where you found " Lots of things to do in the area too". Thank you once again, as we are certainly looking forward to having the opportunity to welcome you back soon for some more pool time and a night out at the Greek Theater. Yours sincerely and thank you, Edward Roe. General Manager. Claremont Club & Spa, A Fairmont Hotel.

Taxas não informadas no momento da reserva.

Classificação TripAdvisor 3.0/5

Mevoe Romântica - Avaliação certificada TripAdvisor

Não tenho o que falar do hotel, ótima localização, ótimo restaurante e atendimento. Vista maravilhosa da baía de SAN Francisco. Porém na hora de fecharmos a conta fomos surpreendidos com o valores que não foram informados na reserva que fora feita pelo app da Accor All. Taxas no valor de 42,85 dólares por dia referente ao room charge, mais taxa de resort fee de 45 dólares por dia e tem a taxa de resort fee occupancy tax de 6,30 dólares por dia. Ficando então uma valor alto que não estávamos esperando. Sou acostumada a pagar algumas taxas extras, porém nunca em um valor tão significativo. Acredito que essa informação descrevia estar descrita é muito clara no momento da reserva, já que praticamente um terço da conta da diária foram essas taxas não discriminadas no momento da reserva pela Accor.

Good afternoon, and thank you so kindly for taking the time to leave your feedback! We are certainly delighted to hear that you enjoyed your stay, the location, and dining at Limewood - as well as the views of San Francisco! We are disappointed to hear however that you feel you were not informed of the additional taxes and fees at the time of your reservation. Typically all of the fees are outlined prior to booking, however we are reviewing our booking sites internally to ensure all of the information is more clearly stated as it seems there must have been a disconnect with your reservation. We would love to connect with you directly to learn more about the booking process so we can ensure we rectify the issue. At your convenience, please email us at claremont@fairmont.com with your contact info, and someone from our team will be in touch. Again, thank you so kindly for your wonderful feedback, and for letting us know about the issues experienced with regards to the booking process. We hope to welcome you back again soon!

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 172 comentários 7.7/10 Localização
  • 618 comentários 7.3/10 Quarto
  • 627 comentários 7.7/10 Serviço
  • 15 comentários 6.4/10 Wifi
  • 139 comentários 4.1/10 Custo-Benefício
  • 112 comentários 4.5/10 Limpeza
  • 39 comentários 3.3/10 Café da manhã

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