Fairmont Royal York 4 星

客户意见评级 (ALL 评级) 4.4/5 10,832 评论

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描述

酒店其他优惠

  • Home to Library Bar, ranked 23 on Canada's 50 Best Bars.

  • 街对面有联合车站和联合皮尔森机场特快专线

  • 悠久的历史文化,周六和周日供应传统下午茶

  • 6 至 12 岁儿童可享受餐饮半价优惠,5 岁以下儿童免费

  • 豪华新费尔蒙金尊住宅风格客房和套房,2019 年 1 月全新推出

我们的客房

酒店位置

Fairmont Royal York

100 Front Street W.
M5J 1E3 多伦多
加拿大

GPS:43.645546, -79.381735

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  10,832 评论

TripAdvisor 评级  4.2/5  2,212 评论

卓越奖 2025

People were great...processes not so much

Tripadvisor 评级 3.0/5

Booro 经 TripAdvisor 认证的评论

Arrived only to find no assistance at the door for either information or luggage. I had extended my stay from two days to three and had one reservation. The hotel had two different reservations for two different room types and were so confused. When we returned to our room after our first day, we discovered we were locked out...locked out because one the two reservations ended that day at noon. When that got work out we were told we would have to pay an additional $150 (later taken down to $100 + taxes) or pack up and move to another room. We were told we would see some compensation on our checkout but that never appeared. I had to start this conversation over three different times with three different people. Every person I encountered at the hotel was so very pleasant and worked hard to see everyone was pleased and happy...couldn't be happier in that aspect. Their work flow processes (regarding payment)/reservations) definitely need improving.

Food Poisoning

Tripadvisor 评级 1.0/5

662camerona 经 TripAdvisor 认证的评论

We were severely food poisoned by our room service breakfast. We reported it to management who said they have no evidence of responsibility on their part. I had three days of evidence. Having been a patron of this hotel and its food service for over three decades, I was appalled by their lack of accountability. We won't be back.

Exceptional value for money and staff…….

Tripadvisor 评级 5.0/5

JohnDougall 经 TripAdvisor 认证的评论

I was a little nervous about getting a room at check-in - as I realised once I got there and found myself in a 10-15 person line that check-in was at 4pm. Despite that, flow was quick and I was given a room and a warm welcome. Christmas decoration and spirit was really nice. I had lunch and breakfast in the same restaurant and wait service both times was perfect and food good and substantial. I liked the choice of bars and also the location. I was able to go and get my rental car without stepping outside (courtesy of the PATH) and get everywhere I wanted to be really efficiently. The hotel gym and spa were also well above average. I got a decent workout and a nice sauna. All in all, I thought value for money and staff courtesy and attitude were exceptional. I’ll be back.

客户意见评级 3.0/5

Bicheng W. 情侣住宿 - 所有已确认评论

上一个客人的蛋糕放在冰箱里,没有人拿走。叫了客房服务来收走也没有人来。有些失望。

Dear Ms. W., Thank you for sharing your feedback. We sincerely apologize for the issue you mentioned regarding the delayed handling of items in the refrigerator by our room service. We will further strengthen our services in this area to ensure that every guest's experience meets satisfactory standards. Sincerely, Brittany Smith Director of Customer Experience

Bed bugs

Tripadvisor 评级 1.0/5

Paige C 经 TripAdvisor 认证的评论

Bed bug issue while we stayed overnight, my partner woke up with many bites. Not happy at all with the expieriance …………..

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 3,264 评论 9.5/10 位置
  • 5,368 评论 6.2/10 房间
  • 5,610 评论 8.4/10 服务
  • 356 评论 4.7/10 上网
  • 2,511 评论 7.6/10 氛围
  • 2,184 评论 4.2/10 舒适度
  • 1,440 评论 6.7/10 清洁度
  • 548 评论 7.9/10 酒吧和饮品

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