Mercure Bogotá BH Zona Financiera 4성

고객 평점 (ALL 평가) 4.5/5 620 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mercure Bogotá BH Zona Financiera - Image 1
Mercure Bogotá BH Zona Financiera - Image 2
Mercure Bogotá BH Zona Financiera - Image 3
Mercure Bogotá BH Zona Financiera - Image 4
Carrera 7 65 01, 110231 BOGOTÁ, Colombia

호텔설명

호텔 추가 정보

  • Spacious rooms with living room and beds with king size mattress

  • Family rooms with twin options and baby cot

  • Hotel with breakfast buffet, gym, sauna and coffee bar

  • Guest shuttle service and covered parking

  • Business center and event room for up to 40 people

숙박

이 호텔 예약하기
객실 1

호텔 위치

Mercure Bogotá BH Zona Financiera

Carrera 7 65 01
110231 BOGOTÁ
Colombia

GPS:4.6492144, -74.0591567999

전화
팩스 +57 17424095

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 셔틀
  • 휠체어 이용 가능
  • Wi-Fi
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

LOBBY BAR

Bar open from 2pm to 10pm, offering soft drinks, juices, alcoholic beverages, local and imported beers, cocktails, coffee machine and snacks.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  620 리뷰

TripAdvisor 평가  4.2/5  248 리뷰

Worst customer service

트립어드바이저 평점 1.0/5

IonutTirlea Solo travel - TripAdvisor 인증 리뷰

Dear Mr./Ms. Ionut, We have received your letter and above all we want to thank you for sharing your comments about your stay at the Mercure Bogota BH Zona Financiera. We regret the events you describe to us and we convey our most sincere apologies. Our priority objective is to offer you the best quality of service during your stay; Therefore, every positive or negative comment is the object of our reflection and analysis. We have discussed this issue in a work meeting with the team and all measures have been immediately put in place to prevent events like the one you describe from occurring again. We hope to continue counting on your trust and that you give us the opportunity to offer you our services again. While waiting to welcome you back to a Mercure hotel, we take this opportunity to greet you. Sincerely. Erika Merchan G GM

The WORST hotel

트립어드바이저 평점 1.0/5

Alexis M TripAdvisor 인증 리뷰

Dear Alexis, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Really terrible Wifi

트립어드바이저 평점 1.0/5

Rdnsantos 비즈니스 - TripAdvisor 인증 리뷰

Dear Sr Rodrigo, Thank you for taking the time to tell us about your experience at the Mercure Bogota BH Zona Financiera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure bh zona financiera, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Mercure prices at ibis standards but excellent staff

트립어드바이저 평점 3.0/5

akumar1989 Couples - TripAdvisor 인증 리뷰

Dear SR akumar, We appreciate your comments regarding your stay at Mercure Bogota BH Financial Zone. It's always a pleasure to receive feedback of our guest. We will extend your comments to our team. I am sure that these comments will serve as an encouragement to our entire team as they continually strive to improve the quality of our services. We are very sorry that your experience has not been pleasant. At Mercure BH Financial Zone, we strive to ensure that our clients always enjoy their stay. We will take your comments very seriously. Thanking you once again for sharing your experience with us and hoping that your next visit be more pleasant as the previous one. Receive a cordial greeting. General management

Room Noise Level/Security Cocerns at night

트립어드바이저 평점 3.0/5

PhatAlbertRN Solo travel - TripAdvisor 인증 리뷰

Dear Sr PhatAlbert, Thank you for taking the time to tell us about your experience at the hotel Mercure bh zona financiera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure bh zona financiera, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 408 리뷰 9.5/10 위치
  • 577 리뷰 7.9/10 객실
  • 1,438 리뷰 9.4/10 서비스
  • 10 리뷰 7.4/10 인터넷 가격
  • 316 리뷰 6.5/10 안락함
  • 220 리뷰 6/10 조식
  • 212 리뷰 8.8/10 편의 시설
  • 195 리뷰 8.6/10 청결도

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