Hotel Mercure Castres L'Occitan 4 gwiazdki

Ocena klientów (Ocena ALL) 4.8/5 Liczba opinii: 797

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Hotel Mercure Castres L'Occitan - Image 1
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Hotel Mercure Castres L'Occitan - Image 4
201 Avenue Charles De Gaulle, 81100 CASTRES, Francja

Opis

O hotelu

Located in Castres, in the heart of the Golden Triangle formed by Albi, Toulouse and Carcassonne. Air-conditioned hotel with a private car park, meeting facilities, a fitness center, swimming pool, restaurant, bar and room service.

Nasze pokoje

Lokalizacja hotelu

Hotel Mercure Castres L'Occitan

201 Avenue Charles De Gaulle
81100 CASTRES
Francja

Pozycja GPS:43.599602, 2.257524

Telefon
Faks +33 5 63 35 70 32

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

L OCCITAN

L'OCCITAN offers seasonal French cuisine showcasing regional produce. The restaurant also has a lovely poolside terrace open in good weather.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.8/5  Liczba opinii: 797

Ocena TripAdvisor  4.3/5  Liczba opinii: 418

Avec plaisir ❤️

Ocena na stronie TripAdvisor 5.0/5

Annemarie S Couples - Opinia zatwierdzona w TripAdvisor

This was a suprisingly pleasant stay. The room was excellent, the staff was really nice, the food (both breakfast and dinners) wonderful ! We stayed avec plaisir !

We're delighted to hear that you had such a positive experience at our hotel. Your kind words about our room, staff, and food mean a lot to us. We hope you'll return to visit us again soon!

3 or 4?

Ocena na stronie TripAdvisor 4.0/5

Alan F Opinia zatwierdzona w TripAdvisor

Perhaps the authorities tote up a range perks and facilities to give a hotel a rating. From a much traveled customer's point of view, this is a 3 star hotel trying to be a 4. In some ways, that is a good thing. The staff is very nice. The dining room puts out some very fine food, although I wouldn't say the same about breakfast that was quite pedestrian. They have the right color for the orange juice, but it and the pastries are very underwhelming. Nice hallway carpeting, clean rooms, thick towels, but you can't hide that the plant is pretty utilitarian '70s or '80s design. The only thing "privileged" about our upgraded room is that it was in the back near the parking lot and the not yet opened pool. The location is convenient, away from the congested downtown and relatively quiet. We have stayed in many Mercure and Accor facilities. This one is working hard to meet the standard. In some ways, they succeed. But they aren't quite there.

Good stay but some blips

Ocena na stronie TripAdvisor 4.0/5

Brian D Opinia zatwierdzona w TripAdvisor

Modern decor and comfortable room and bed, although the storage space in our room was tiny (not good for a 3 night stop as part of a 2 week holiday). The toilet was also housed in a cubicle not much bigger than a broom cupboard which might be a challenge for the larger figured person. Cleaning staff pleasant and efficient and room serviced promptly. Pleasant garden area to the side of the property and a decent size swimming pool which is adjacent to the terrace adjoining the restaurant. Relatively secure parking both at the front and the back which is good as the area in which the hotel is located is a bit run down in places. Handy location and just 15 minutes walk up to the centre of town, where there are lots of restaurants. Breakfasts up to the usual Accor/Novotel/Mercure standard and plenty of choice. Would have liked to have tried the attached L' Occitan restaurant more than once but we were told at quite short notice that the entire restaurant had been reserved for a private company function on our last night and we would either have to eat in town or we could have room service. We were on B&B terms so could not really object but nonetheless one expected better of the hotel and its attitude to its paying visitors. On the one night that we did visit, we had a good meal and the staff attentive.

Dear customer, We would like to thank you for your honnest and positive feedback after your stay in our hotel Mercure Castres Occitan. It has been a pleasure hosting you for few days in the Tarn region. We do take in consideration all the positive feedback and we are glad that you have liked the different services (catering, staff, pool, etc). We also do apologize you haven't been able to enjoy our restaurant on the last night and we do recognize that some of our rooms have little space for the bathroom. However, we would love to host you again on your next trip in the south of France and with excellent conditions, probably also with a bigger room? Best regards !

Very comfortable stay

Ocena na stronie TripAdvisor 5.0/5

bob46m Couples - Opinia zatwierdzona w TripAdvisor

Friendly welcome, helpful reception staff. Good breakfast, with very polite and pleasant staff. Room clean and comfortable. Safe and convenient parking. Good location. We very much enjoyed our stay in Castres.

Dear guest, We would like to thank you for your positive feedback after your stay in Castres at the Mercure Occitan. It has been a pleasure hosting you and would love to see you again on your next trip in the south of France! Best regards,

Looks can be deceptive

Ocena na stronie TripAdvisor 3.0/5

alpinav8 Couples - Opinia zatwierdzona w TripAdvisor

Don't be fooled by the exterior of the hotel, it is hiding a very shabby 45 year old building.Was put in one of the " older" rooms with separate toilet. Fine if you are short, there was not enough room for me to sit on the loo!! Managed to change rooms for the second night. Be warned of the Fly Amelia van driver who parks at the hotel. I was showing my disabled badge on the dashboard but he deliberately parked so close to my drivers door I could not fold my mirrors out.Had to get reception to get him to move his vehicle.I was then met by the rudest, aggressive most ignorant piece of work I have ever met.Certainly would not stay there again. No way is it 4 star

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 98 Liczba opinii 8.8/10 Lokalizacja
  • 279 Liczba opinii 8.4/10 Pokój
  • 459 Liczba opinii 9.6/10 Obsługa
  • 170 Liczba opinii 9/10 Jedzenie
  • 162 Liczba opinii 8.8/10 Komfort
  • 161 Liczba opinii 9/10 Śniadanie
  • 88 Liczba opinii 9.4/10 Czystość
  • 37 Liczba opinii 7.4/10 Dobra oferta cenowa

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Castres - wszystkie nasze hotele

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