ノボテル トゥール サントル ガール 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,081 件のレビュー

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説明

ホテルのその他の情報

  • 中心部の立地。TGVの駅から徒歩1分

  • ヴィンチコングレスセンターから徒歩2分

  • 有料の専用駐車場があります。事前の予約は不要です(状況によりご利用いただけない場合があります)

  • 250 m²のミーティングスペース

当ホテルの客室

ホテル所在地

ノボテル トゥール サントル ガール

15 Rue Edouard Vaillant
37000 トゥール
フランス

GPS:47.388738, 0.69574

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

BAR

非契約写真

音楽が流れる空間で、カクテルメニューとピカスピカスプレートをお召し上がりください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,081 件のレビュー

トリップアドバイザーの評価  3.5/5  281 件のレビュー

Poor customer support

トリップアドバイザーの評価 1.0/5

David W ファミリー - トリップアドバイザー認証口コミ

At check in the person accidentally took a payment of the room, However, we had pre paid. Rather than refund on the spot, I had to wait for international bank transfer… fine, a few days. Recieved an email a week later once I followed up three times ( to no response) sorry, accounts on annual leave, won’t be till September! It takes 3 weeks for a refund in 2025???

Good hotel in all respects. Recommend.

トリップアドバイザーの評価 4.0/5

MADGESMUM Couples - トリップアドバイザー認証口コミ

A chain hotel but with character and perfectly placed for exploring Tours. Parking on site is a huge advantage and it’s very close to the train station too. Staff were lovely and welcoming, especially Souad who helped us several times. Restaurant was very nice and relaxing place. Food was great. We’ll return next time we’re travelling there.

トリップアドバイザーの評価 2.0/5

Knaeppchen トリップアドバイザー認証口コミ

The hotel is conveniently located right next to Tours' main train station. The city itself is definitely worth a visit, with its well-maintained city center, vibrant neighborhoods, and rich history. The hotel offers secure underground parking at a reasonable price. However, in terms of amenities, cleanliness, and breakfast, it feels more like a lower-end Ibis. I regularly stay at Novotel hotels, but I have to say that this one doesn't live up to the standards of others in the Novotel chain.

Dreadful hotel

トリップアドバイザーの評価 1.0/5

Sheila H トリップアドバイザー認証口コミ

Dreadful hotel ! My room was on the fifth floor and stifling hot.The hotel refused to put the air conditioning on or to provide a fan .I did ask everyday. I was overlooking the railway station so the noise with the windows open was horrendous! So I had very little sleep! In fact I had to take a cool shower every night at about 2 am! Other people asked to be moved to the other side of the hotel but that was overlooking a very busy road so was just as bad .My room wasn't cleaned very well - marks left around the sink and I had dropped a tablet under the dressing table - which could have been easily hoovered up but wasn't. The breakfast buffet was basic.It was not restocked very often and the tables were very slowly cleared. The service in the restaurant was very poor -people were waiting so long for their order to be taken they walked out! I can honestly say this was the worst four night stay I have ever had in a hotel anywhere in the world!

Give it a miss, positives don’t outweigh the negatives

トリップアドバイザーの評価 1.0/5

PerTheCat トリップアドバイザー認証口コミ

The hotel is squeezed between railway lines and a busy road. Rooms have double glazing but it doesn’t seem like it, it’s very noisy although quieter at night once traffic dies down. Rooms are a good size, clean and with comfortable beds. There’s a kettle, fridge and hairdryer but sadly no safe. Aircon was working but we had to leave it on permanently to keep the room a stable temperature, otherwise it couldn’t cope with cooling down a hot room. We were there for 4 nights, on the third night the water in the toilet wouldn’t stop running and it wouldn’t flush, this kept us awake. Then the bathroom door handle broke, trapping my husband in the bathroom, it took two of us to force it open. After this we were so awake we didn’t sleep again. No apology from the hotel but they did fix the problems. We then found out that there had been repeated plumbing issues on the second floor. Breakfast was quite good with fair amount of choice. I heard that the restaurant wasn’t much good for dinner and never seemed to be open but there’s plenty of places to go as it’s such a central location. Convenient for an overnight stay if you have an early train - you’ll probably hear it arrive!

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 491 件のレビュー 8.5/10 ロケーション
  • 679 件のレビュー 7.2/10 客室
  • 529 件のレビュー 8.4/10 サービス
  • 18 件のレビュー 3.9/10 インターネット
  • 418 件のレビュー 6.4/10 快適さ
  • 294 件のレビュー 7.2/10 朝食
  • 231 件のレビュー 6.8/10 清潔さ
  • 139 件のレビュー 4.5/10 料理

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