ホテルメルキュールトゥールサントルガール 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.8/5 482 件のレビュー

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29 rue E Vaillant, 37000 トゥール, フランス

説明

ホテルのその他の情報

  • 鉄道駅とコングレスセンターから徒歩5分

  • 市内中心部まで徒歩10分

  • 駐車場と専用地下ガレージ

  • 完全防音設計

  • ファミリールーム、コネクティングルーム

当ホテルの客室

ホテル所在地

ホテルメルキュールトゥールサントルガール

29 rue E Vaillant
37000 トゥール
フランス

GPS:47.386896, 0.697998

電話番号
ファックス +33 2 47 64 74 81

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

LE CLOS LUCE

メルキュールトゥールサントルガールエコングレホテル(Mercure Tours Centre Gare et Congrès hotel)のバー「クロリュセ」は皆様のお越しをお待ちしております。ビジネス会議、リラックス、または地ワインや地産品を試すのに最適です。当ラウンジのクラブルームのような居心地の良い雰囲気をお楽しみください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.8/5  482 件のレビュー

トリップアドバイザーの評価  3.5/5  991 件のレビュー

Below par service, dangerous and rude personnel.

トリップアドバイザーの評価 2.0/5

515ralphn トリップアドバイザー認証口コミ

I was one of the lucky ones in our party, who got a decent size room. The overall impression is dated, but not completely worn down. The restaurant is for breakfast only - and you need to go to the city center to eat lunch / dinner. There is a restaurant at the Novotel down the road, but it is closed during the weekend. The elevator was stuck twice during the week we stayed - we spent the weekend in Paris - and when we came back on the evening 16th of September one elevator was not functioning - and when I pressed the button on the other elevator "Up" - nothing happened. I asked the receptionist if the elevator was working and she reacted in every shape and form - body language, deep sigh and eyes in the sky as if I was a complete moron that I didn't know that I should have pressed "Down" - to get up. Unstable elevators is of course pretty bad - but worse was that when the elevator was too busy we tried to use the fire escape - and it was blocked on the ground floor - that is quite frankly ridiculous ad just too dangerous. I know this hotel is cheap - but it is for a good reason - use your money elsewhere.

Dear Sir, Thank you for your comment regarding your recent stay with us. We are very sorry for the inconvenience you experienced during your stay with us. We do our utmost every day to offer you the best possible service and we regret that our services did not live up to your expectations. In fact, we are experiencing a technical problem with one of our elevators, which is beyond our control as we work with an external company to maintain it. We apologize again for the inconvenience. Best regards, The Mercure Tours Centre team

Should have stayed at the Ibis next door.

トリップアドバイザーの評価 2.0/5

2525David Couples - トリップアドバイザー認証口コミ

Having just arrived from a Mecure in Clermont-Ferrand, to call this hotel a Mecure, damages the brands name. The whole hotel is in need of a major revamp. On arriving at your room, you always want to feel that it's adequate for a good night sleep. The very thin sheet right on top of the unprotected mattress did not give me that impression ! The room looked dated. There was a rip in the blackout curtains backing. We were facing the railway, and the soundproofing was adequate. The fridge had been removed, but the extension lead and space for it was still in place, and on mentioning it the next day to reception, the reply was, "Only Privilege rooms have them" . Which we knew was wrong as we were travelling as a 4 and our friends had a fridge. Their room was just as dated as ours.

Reasonable hotel near the centre of town

トリップアドバイザーの評価 4.0/5

Stuart G トリップアドバイザー認証口コミ

I've given this hotel the benefit of the doubt in giving it four stars but I hesitated between three and four. I would rate it as "good" - not quite "very good" but better than "average". On the plus side, it is well situated close to the town centre and the room was big and clean. On the negative side, it is starting to look a little sad; it probably needs to be smartened up a bit. The reception staff were very helpful.

Hello, We have taken good note of your comments and thank you for taking the time to let us know of your satisfaction regarding your stay in our establishment. Looking forward to welcoming you again. Toute l'équipe du Mercure Tours centre

Nice and friendly

トリップアドバイザーの評価 3.0/5

Adventurer64090 Friends getaway - トリップアドバイザー認証口コミ

The room was clean and beds were fine. We just stayed for one night. The bathroom was just ok. The breakfast was fine, The elevator was slow. Friendly and helpful reception staff. It was nice and cozy.

Nice hotel and great location

トリップアドバイザーの評価 4.0/5

Bruce M Friends getaway - トリップアドバイザー認証口コミ

Spent 2 nights here with friends with 3 hotel rooms, and everything was fine. We didn't have breakfast at the hotel, but it was so well located there were a few really nice restaurants and boulangeries within easy walking distance. The train station was very close by as well.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 164 件のレビュー 1.4/10 雰囲気
  • 146 件のレビュー 5/10 清潔さ
  • 75 件のレビュー 1.7/10 設備
  • 56 件のレビュー 2.9/10 料理

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。