Novotel Regensburg Zentrum 4,5 gwiazdki

Ocena klientów (Ocena ALL) 4.7/5 Liczba opinii: 1 191

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Opis

O hotelu

  • Nowy hotel w stylu butikowym

  • 15 minut do starego miasta w Ratyzbonie, 10 minut od głównego dworca kolejowego

  • Darmowy internet 24/7

  • Dzieci (maks. dwoje do 16 roku życia) nocują bezpłatnie w pokoju rodziców.

  • Nowoczesne i atrakcyjne sale konferencyjne z najnowszą technologią spotkań służbowych

Nasze pokoje

Lokalizacja hotelu

Novotel Regensburg Zentrum

Landshuterstrasse 27
93047 RATYZBONA
Niemcy

Pozycja GPS:49.013293, 12.109813

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Gold&Brown

Nowoczesny wystrój sprawia, że nasza restauracja Gold&Brown to doskonałe miejsce na przyjemne spędzenie czasu. Nasi szefowie kuchni przygotowują dla gości wybrane przysmaki typowe dla krajów Lewantu.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.7/5  Liczba opinii: 1 191

Ocena TripAdvisor  4.5/5  Liczba opinii: 65

Positive stay in the Novotel Regensburg

Ocena na stronie TripAdvisor 5.0/5

Trevor-2338 Couples - Opinia zatwierdzona w TripAdvisor

Originally we booked for just two nights in a standard double room but decided to extend our stay by a further two nights as we enjoyed it so much (both Regensburg and the hotel). The rooms are modern, clean and well equipped but the main reason for the positive review is the staff, be it reception, housekeeping or in the bar and restaurant they are all so helpful and friendly. Car parking was another bonus with easy access and decent sized parking bays.

Dear Trevor-2338, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay at Novotel Regensburg so much that you extended it. It's great to know that the modern, clean, and well-equipped rooms met your expectations, but we're especially pleased that our staff, from reception to housekeeping and the bar and restaurant, made such a positive impression. We're also glad you found the car parking convenient with easy access and spacious bays. We hope to welcome you back for another great stay in the future! Kind regards, Ibarth Laura, Jun. Front Office Ass. Manager

Very good value for money

Ocena na stronie TripAdvisor 5.0/5

qpop20 Couples - Opinia zatwierdzona w TripAdvisor

Still new hotel, well equiped, friendly staff and very good breakfast buffet. Price was very good we booked it directly on the hotel web page We returned after a few years and can still recommend it Only drawback is a 15 min walk to the city centre

Dear guest, thank you for your kind review! We're delighted to hear that you found great value during your stay, enjoyed our facilities, and appreciated our friendly staff and breakfast buffet. It’s wonderful to know that you chose to return after a few years and still recommend us. We understand the walk to the city center might be a bit long for some, but we hope the comfort and service made up for it. We look forward to welcoming you again! Kind regards, Ibarth Laura, Jun. Front Office Ass. Manager

Udany pobyt

Ocena klientów 5.0/5

Joanna Pary - Opinie potwierdzone ALL

Bardzo miła obsługa. Wygodny. Blisko do dworca i na stare miasto

Sehr geehrte Frau S., Vielen Dank für Ihr positives Feedback! Es freut uns zu hören, dass Sie Ihren Aufenthalt genossen haben und unser Service sowie die Lage des Hotels Ihren Erwartungen entsprochen haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Ibarth Laura, Jun. Front Office Ass. Manager

Udany pobyt

Ocena klientów 5.0/5

Monika Rodziny - Opinie potwierdzone ALL

Czysto, obsługa miła. Śniadanie ok

Dear MONIKA H., We very much appreciate your comments regarding your stay at the Novotel Regensburg Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibarth Laura, Jun. Front Office Ass. Manager

Disappointing

Ocena na stronie TripAdvisor 2.0/5

Shamina M Rodziny - Opinia zatwierdzona w TripAdvisor

Be careful of what lurks behind those doors! From dirty underwear in the cupboard (how was the room cleaned in the first place)! To a locked safe! (Was the room checked at all after check out? )To a manager who rudely asserts that cucumber, peppers and lettuce at breakfast is indeed catering for a paid VEGAN breakfast! A very disappointing visit to this establishment. We further found that booking the same category room does not necessarily yield the same features. My son had a full bathroom with separate shower and bath with a double wash basin. Extra couches. My husband and myself had a bath with overhead shower and a sleeper couch only. Single wash basin in the bathroom. Yet both classified and charged as double executive rooms! All is not what it seems !

Thank you for taking the time to leave your comment. We are sorry that we were not able to convince you with our hotel product & services and our solutions to the challenges you encountered. As already mentioned in the letter accompanying the treatment that we sent to your room after you informed us of the unfortunate circumstance with the safe and the forgotten item of clothing of the last guest, we regret the inconvenience this caused. We had also offered you a move to another executive room. Unfortunately, we have only 2 different executive rooms per floor but only 1 executive room each with the same room layout and therefore we could not offer you the identical layout type on the SAME floor as your traveling son in his executive room. Regarding the breakfast, we would like to mention again that you did not pay for a VEGAN breakfast buffet, but booked the NOVOTEL breakfast buffet, which offers a large selection of vegan options (15 of the over 90 breakfast items are declared as vegan on our buffet), BUT unfortunately we do NOT offer the fried vegetables and mushrooms you vehemently requested. We would therefore like to refrain from saying that our response was in any way rude or derogatory, but was unfortunately only intended to clarify the breakfast structure and services. Once again, we would like to apologize for the inconvenience and would be delighted to welcome you back as guests at our hotel with the information provided here. Kind regards Andre Frank /Ass. General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 485 Liczba opinii 9.4/10 Lokalizacja
  • 658 Liczba opinii 8.3/10 Pokój
  • 610 Liczba opinii 9.2/10 Obsługa
  • 9 Liczba opinii 9.6/10 Internet
  • 506 Liczba opinii 9/10 Śniadanie
  • 316 Liczba opinii 9.8/10 Klimat
  • 265 Liczba opinii 8.4/10 Czystość
  • 14 Liczba opinii 3.3/10 Strefa wellness

Zarządzane przez Trustyou

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