Mercure Tamworth 4 gwiazdki

Ocena klientów (Ocena ALL) 4.7/5 Liczba opinii: 1 242

O hotelu

  • Quiet location with easy access to major highways and Tamworth city centre.

  • Direct access to West Tamworth Leagues Club and Scully Park.

  • Modern leisure area with swimming pool and gym.

  • Rooms with you in mind - suitable for the corporate traveller and family alike.

hotel certyfikowany ALLSAFE

Nasze pokoje

Lokalizacja hotelu

Mercure Tamworth

Scully Park, Kent Street, PO Box 3040

Pozycja GPS:-31.102, 150.917

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Podjazd dla wózków
  • Centrum wellness
  • Klimatyzacja
  • Wi-Fi
  • Bar
  • Sale konferencyjne

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Ocena ALL  4.7/5  Liczba opinii: 1 242

Ocena TripAdvisor  4.5/5  Liczba opinii: 236

Certyfikat Doskonałości 2022

Great Air Con

Ocena na stronie TripAdvisor 4.0/5

terrys363 Opinia zatwierdzona w TripAdvisor

We stayed in the 3 bedroom suite. It was very nice, although i thought we have had more space with a lounge or something It was more like 3 bedrooms. The airconditing works well, with a control in each room. It was so hot for our stay so we were thankful for that. There is a coles next door so that was good. Not much else though. It is attached to the leagues club if you like that kind of thing .

Good Morning , Thank you for leaving a wonderful review of our hotel. We look forward to welcoming you back soon. Kind Regards, Stephanie Unger Mercure Tamworth

Staff communication poor

Ocena na stronie TripAdvisor 4.0/5

2boysydney Couples - Opinia zatwierdzona w TripAdvisor

Stayed Christmas night. Room was nice and clean. No issues with the room. However communication seemed to be lacking. 3 days before my stay I received a call from the hotel asking when we would be arriving, which is understandable being Christmas Day. We were told that reception would be closed from 7am to 11.30pm which I thought was a little strange being a world wide hotel brand. We gave our arrival time advising a late evening arrival and was told that the hotel will be in contact on how the checkin. Few days later we received a call which we missed and returned the call. On returning the call as soon as we said we will be checking in on Christmas Day the person on the phone couldn’t wait for us to say why we were calling they started to offer boxed breakfast for the next morning. I said thank you and asked what was in the boxed breakfast and what time would it be delivered. The person on the phone said they couldn’t remember what was in it or know about the time. We then said not to worry about it as we could be leaving early the next day. We then said that the reason for the call was that we were returning the hotels call and to leave an email address to receive instructions for checkin. The day before arrival we still hadn’t received an email about how to checkin to the hotel so we called to follow up. The person who answered said it was a good question and that they had no idea what the instructions are on how to checkin. The lady was really nice and said that she would find out and call me back. The lady also checked to see if my email address was added from the previous call, which we were told it wasn’t added to the file. The lady updated the email address. Few hours later we received a call back advising to call a manger when close to arriving and the manger would meet us at the hotel to give us a key. When we arrived we met the manager in the front of the hotel and was given a key. The manager also mentioned something about breakfast that was in the restaurant. We didn’t have breakfast in the hotel, but we’re wondering if the restaurant was actually open. I don’t think there was many people staying in the hotel. Overall there were no problems checking in but the whole process seemed to be strange. Checkout was good. Reception was open the next morning. I feel that there was little communication between management and staff at the reception desk which had us wondering how it would be during our stay.

Dear Guest, We apologise for the confusion regarding your reservation. Our staff were aware of the changes over the holidays although the staff member you spoke to was confused about when the restaurant was open. However the restaurant was closed Christmas day and open boxing day from 7am. Our hotel is a 24 hour reception however we had issues on Christmas day regarding staffing. We hope at your next stay with us your check in process runs smoothly with no issues. We look forward to seeing you again soon. Kind regards, Stephanie Unger

Mercure Tamworth

Ocena na stronie TripAdvisor 5.0/5

deborahdF4536WJ Rodziny - Opinia zatwierdzona w TripAdvisor

Excellent motel…very clean and modern rooms. Great affords price. Awesome friendly staff! Very nice beds and beautiful bathroom and very big shower! Clean pool and motel is in a great location! Restaurant is very nice attached to the leagues club but nice meals.

Good Afternoon, Thank you for such an amazing review of our hotel. We are so pleased to know you enjoyed your stay. We hope to see you again soon. Kind regards, Mercure Tamworth

Great stop over, well managed hotel with excellent staff and facilities

Ocena na stronie TripAdvisor 5.0/5

JPIF-G Rodziny - Opinia zatwierdzona w TripAdvisor

Fantastic service, large clean rooms with very comfy beds. kids loved the large swimming pool, staff were so friendly and helpful, Special thanks to Shirley and the ladies that helped with returning our missing items. Great hotel.

Good Afternoon, Thank you for A wonderful review of our hotel. We hope to see you and your family again soon. Kind regards, Mercure Tamworth

Nice modern hotel

Ocena na stronie TripAdvisor 5.0/5

kevvie6 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I travelled to Tamworth for work and stayed at the hotel for a night. It's a nice modern hotel right next to the local club with access to the club from the hotel. Comfortable bedding, free car parking and room service. Will definitely stay again.

Good Morning, Thank you for such a wonderful review of our hotel. We look forward to welcoming you back soon. Kind Regards, Mercure Tamworth

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 187 Liczba opinii 9.5/10 Lokalizacja
  • 618 Liczba opinii 9.1/10 Pokój
  • 577 Liczba opinii 9.2/10 Obsługa
  • 11 Liczba opinii 4.5/10 Internet
  • 317 Liczba opinii 9.1/10 Komfort
  • 261 Liczba opinii 9.2/10 Czystość
  • 112 Liczba opinii 9.6/10 Klimat
  • 45 Liczba opinii 5.9/10 Śniadanie

Zarządzane przez Trustyou

ibis Styles Tamworth

4 gwiazdki

Odległość 1.234 km

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