龙目岛梅鲁贾尼曼达利卡铂尔曼海滨度假酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 601 评论

龙目岛梅鲁贾尼曼达利卡铂尔曼海滨度假酒店 - Image 1
龙目岛梅鲁贾尼曼达利卡铂尔曼海滨度假酒店 - Image 2
龙目岛梅鲁贾尼曼达利卡铂尔曼海滨度假酒店 - Image 3
龙目岛梅鲁贾尼曼达利卡铂尔曼海滨度假酒店 - Image 4
ITDC Tourism Complex BS2 Kuta, 埔奕, 83573 库塔 LOMBOK TENGAH, 印度尼西亚

描述

酒店其他优惠

  • 客房和套房带私人阳台，别墅带私人泳池并可直通花园/海滩

  • 2 间美味餐厅，设有包间，每间均可容纳 10 位客人

  • 位于库塔曼达利卡标志性的僻静沙滩上

  • 距龙目岛国际机场 15 分钟车程。

  • 会议室和无柱宴会厅，最多可容纳 800 人

我们的客房

Take advantage of our Flight + Hotel offers

Discover
Discover

酒店位置

龙目岛梅鲁贾尼曼达利卡铂尔曼海滨度假酒店

ITDC Tourism Complex BS2 Kuta, 埔奕
83573 库塔 LOMBOK TENGAH
印度尼西亚

GPS:-8.900657, 116.296082

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  601 评论

TripAdvisor 评级  4.7/5  498 评论

卓越奖 2025

Very Nice

Tripadvisor 评级 5.0/5

Alexander Bråth... S 经 TripAdvisor 认证的评论

Nice and friendly Staff. Very high quality hotel. Cool activities like Archery with Jean gantang, genzuli and riswanda.

Dear alexanderbr_then2025, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed our friendly staff, high-quality facilities, and the fun activities we offer. Your kind words for Jean Gantang, Genzuli, and Riswanda will be shared — they will be delighted to know they contributed to your memorable stay. We look forward to welcoming you back to Pullman Lombok Merujani Mandalika Beach Resort for more enjoyable experiences! Best Regards, Melisa Director of Rooms

Frendly staff

Tripadvisor 评级 5.0/5

Linda S 经 TripAdvisor 认证的评论

Me and my wife had a wonderfull stay, frendly staff and had a delicious breakfast, big thanks to Dila and Anggun and all the staff 🙏🏻

Dear lindasV5190KP, Thank you very much for your wonderful review! We’re delighted to hear that you and your wife enjoyed your stay, the friendly service, and our delicious breakfast. Your kind words for Dila, Anggun, and the entire team are greatly appreciated — we will be sure to share your compliments with them. We look forward to welcoming you both back to Pullman Lombok Mandalika for another memorable stay! Best Regards, Melisa Director of Rooms

Wonderfully amazing

Tripadvisor 评级 5.0/5

Ketut A 经 TripAdvisor 认证的评论

Everything was perfect, the location was amazing for relaxing and be quiet yourself, The hospitality was out of control and amazing,,,,

Dear 765ketuta, Thank you so much for your fantastic review! We’re delighted to hear that everything was perfect during your stay and that our peaceful location provided the relaxing atmosphere you were looking for. We’re especially pleased that our hospitality made such a strong impression. The team works hard to deliver warm and memorable service, and your kind words truly mean a lot. We look forward to welcoming you back to Pullman Lombok Merujani Mandalika Beach Resort for another exceptional and tranquil stay. Best Regards, Melisa Director of Rooms

Not 5 star - Mold, Sewage Smell, and No Support from Management

Tripadvisor 评级 1.0/5

stephen_787978 经 TripAdvisor 认证的评论

I had a very disappointing stay at the Pullman Lombok. The first room had a strong sewage smell coming from the bathroom due to poorly sealed sliding doors. We were moved to another room, but it had a heavy mold smell and faulty bathroom doors that eventually jammed at 7am, requiring maintenance to enter our room — a serious privacy issue. I’ve attached photos of the mold and the repair visit. Service was also poor. A large group event caused noise and disruption throughout the hotel. At lunch, we were initially told we couldn’t sit in the main restaurant because of the group, despite empty tables. After insisting, we were finally seated, but no staff came to take our order until I repeatedly got up to ask. We reported all issues to the duty manager, Feri Irwansyah, via WhatsApp, but were only offered cakes as an apology and no real solution or alternative room. When we decided to shorten our stay because of the unacceptable conditions, the hotel refused to refund even the first night. For a hotel advertised as 5 stars and part of the Accor group, the experience was far below standard — from hygiene and room quality to service and guest care. I cannot recommend staying here until major improvements are made.

Dear stephen_787978, Thank you for taking the time to share your detailed feedback. We are sincerely apologize to learn about the multiple issues you experienced during your stay. This is far from the standard of comfort, quality, and service that we are committed to providing, and we deeply regret the inconvenience caused. Please accept our genuine apologies for the room concerns, including the odor, maintenance issues, and the disruption to your privacy. Your comments regarding service quality, restaurant experience, and the impact of the group event have also been noted with utmost seriousness. We truly appreciate you bringing these matters to our attention, as they highlight areas where immediate improvement is needed. We understand how disappointing this stay was for you, and we are grateful for your patience while our Duty Manager, Mr. Feri Irwansyah, assisted you throughout your stay. As agreed with your travel agent, we have already honored the refund for the remaining nights, and only one night was charged as the cancellation fee. We hope this gesture reflects our commitment to making things right whenever possible. Your experience is not reflective of the high standards we uphold at Pullman Lombok, and please rest assured that your feedback has been shared with the relevant teams for urgent review and corrective action. We truly hope to have another opportunity in the future to welcome you back and provide you with the exceptional Pullman experience you rightfully expect. Should your travels bring you to Lombok again, please feel free to contact us directly—we would be grateful for the chance to restore your confidence in our hotel. Best Regards, Pullman Lombok Merujani Mandalika Beach Resort

Love it!

Tripadvisor 评级 5.0/5

JustKinon 经 TripAdvisor 认证的评论

Today is my 3rd of 5 days stay in Pullman Lombok. So far, me and my family enjoys our stay here. Breakfast is great, with large variation of menu. Specially the kids playground just around the corner of the breakfast area, with lots of fun different activity for each day. I had help today on my breakfast served by Lina, very helpfull and friendly staff. Love the espresso.

Dear JustKinon Thank you for sharing your lovely feedback during your ongoing stay with us. We are delighted to hear that you and your family are enjoying your time at Pullman Lombok, and that our breakfast selection, along with the variety of daily activities at the kids’ playground, has added to your experience. We truly appreciate your kind words for Lina. She will be thrilled to know that her warm and helpful service made your morning more enjoyable — and we’re glad to hear you loved the espresso as well. We hope the rest of your stay continues to be just as pleasant and memorable. Should you need any assistance, please feel free to let us know at any time. Best Regards, Melisa Director of Rooms

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 422 评论 8/10 位置
  • 744 评论 8.3/10 房间
  • 961 评论 8.6/10 服务
  • 307 评论 8.9/10 早餐
  • 303 评论 7.3/10 沙滩
  • 287 评论 9.3/10 氛围
  • 284 评论 6.8/10 清洁度
  • 205 评论 5.6/10 性价比

支持方 Trustyou

我们在附近的其他酒店

龙目岛诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 (351 评论)

位于 340 m

看酒店
我们位于 龙目岛 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。