龙目岛诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 332 评论

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Mandalika Resort, Pantai Putri Nyale, Pujut, Lombok Tengah PO BOX 5555, 83573 龙目岛, 印度尼西亚

描述

酒店其他优惠

  • 私人白沙滩和 3 个室外泳池

  • 水上运动和每日免费活动

  • 可供选择的房型：客房、别墅、私人泳池别墅

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酒店位置

龙目岛诺富特酒店

Mandalika Resort, Pantai Putri Nyale, Pujut, Lombok Tengah PO BOX 5555
83573 龙目岛
印度尼西亚

GPS:-8.903325, 116.297585

电话
传真 +62 370 6153555

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

SPICE MARKET

Spice Market is an all-day restaurant offering breakfast, lunch and unlimited barbecue every night. You can enjoy fresh Indonesian and international dishes on this beachfront relaxed outlet, along with weekly entertainment during dinner time.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  332 评论

TripAdvisor 评级  4.1/5  2,532 评论

卓越奖 2025

Amazing honeymoon stay!!!

Tripadvisor 评级 5.0/5

Curious M 经 TripAdvisor 认证的评论

We had an amazing honeymoon stay. . Dinner was amazing and we had a lovely romantic dinner as Doni as our host.

Dear curiousm2026, Warm greetings from Novotel Lombok Resort and Villas! Thank you for sharing your delightful experience with us. We are thrilled to hear that your honeymoon was memorable, and that you enjoyed the romantic dinner hosted by Doni. Your feedback is sincerely appreciated, and we look forward to welcoming you back in the future. Robby Irawan Front Office & Guest Experience Manager

Kids club

Tripadvisor 评级 5.0/5

Freedom464559 经 TripAdvisor 认证的评论

We would like to say thank you to Elum at kids club. She was so talented braiding our granddaughter’s hair. Elum spent time with Maya teaching her how to make a bracelet. Thank you ELUM.

Dear Freedom464559, Thank you for your kind words regarding Elum and her outstanding contributions at our Kids Club. We are delighted to hear that she provided such a memorable experience for your granddaughter. Your appreciation will surely motivate our team to continue delivering exceptional service. Robby Irawan Front Office & Guest Experience Manager

Could be great

Tripadvisor 评级 3.0/5

Tracy M 经 TripAdvisor 认证的评论

The hotel is old but bathrooms have been recently done are are nice. The bed are very comfy. We had two rooms our AC did not work for all 5 nights. The maintenance came out around 20 times. We kept asking for another room but was not offered until our last night so not great. I am disabled they had knowledge of this before but still but us on the 3rd floor! Why would they do this? Breakfast was not great we all noticed when waiting for some eggs we all queued but local people did not and got served straight away. Staff smiled but it came across disingenuous but perhaps that was us. The hotel is a short drive to the town with the hotel making you use taxi of their choice with a set rate quite high. Meals and drink are very expensive for the evening but lunch snack are pretty good. They were kind enough to offer us a free evening meal for the AC not working and it was honestly very good. The beach is quite dirty the main pool is lovely

Dear Tracylaura, Thank you for sharing your feedback regarding your recent stay with us at Novotel Lombok Resort & Villas. I appreciate your comments about the comfort of our beds and the quality of our recently renovated bathrooms. However, I sincerely apologize for the inconvenience you experienced with the air conditioning and the room assignment, especially given your disability. It is our goal to provide a comfortable and accessible environment for all our guests, and your experience does not reflect our usual standards. I also regret that the breakfast service did not meet your expectations and that you felt there was an inconsistency in how guests were served. Your comments about our pricing and the beach condition have been duly noted, and I will ensure they are communicated to the relevant departments. I am glad to hear that you enjoyed the complimentary dinner offered during your stay. Thank you again for your insights, and I hope you will consider visiting us again in the future. Robby Irawan Front Office & Guest Experience Manager

Paradise

Tripadvisor 评级 5.0/5

DayTrip66909406249 经 TripAdvisor 认证的评论

A perfect place to relax, with a beautiful beach, unique design and wonderful staff. Even though it rained from time to time we still enjoyed our stay very much.

Dear DayTrip66909406249, Thank you for your kind words regarding your stay at Novotel Lombok Resort & Villas. We are delighted to hear that you enjoyed our beautiful beach and unique design, as well as the service provided by our staff. Your feedback is highly appreciated. Sincerely, Robby Irawan Front Office & Guest Experience Manager

Novovel Kuta Lombok , awesome Resort

Tripadvisor 评级 5.0/5

azeta2018 经 TripAdvisor 认证的评论

Oustanding service and food at Spice Market Resto Novotel , the Manager Pak Anto and Pak Udin was really nice, really recomended Nasi Goreng , Ayam Taliwang (ayam kampung really fresh)

Dear azeta2018, Thank you for your positive feedback regarding your stay at Novotel Kuta Lombok. We are delighted to hear that you enjoyed our service and dining experiences, particularly at the Spice Market Restaurant. Your recommendations will certainly be appreciated by our team. We look forward to welcome you back in the near future. Regards, Robby Irawan Front Office & Guest Experience Manager

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其他网络用户评价我们的酒店

  • 323 评论 8.4/10 位置
  • 385 评论 7.9/10 房间
  • 556 评论 8.7/10 服务
  • 12 评论 6.6/10 上网
  • 296 评论 8.4/10 沙滩
  • 199 评论 7.8/10 早餐
  • 155 评论 8.2/10 清洁度
  • 117 评论 5.3/10 性价比

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