Pullman Lombok Merujani Mandalika Beach Resort 5 estrelas

Nota clientes Avis (Classificação ALL) 4.5/5 622 comentários

Pullman Lombok Merujani Mandalika Beach Resort - Image 1
Pullman Lombok Merujani Mandalika Beach Resort - Image 2
Pullman Lombok Merujani Mandalika Beach Resort - Image 3
Pullman Lombok Merujani Mandalika Beach Resort - Image 4
ITDC Tourism Complex BS2 Kuta, Pujut, 83573 KUTA LOMBOK TENGAH, Indonésia

Descrição

Extras do hotel

  • Quartos e suites com varanda privada e villas com piscina privada e acesso a jardim/praia

  • Dois restaurantes saborosos com uma sala privada cada para acomodar até 10 pessoas

  • Situado na icónica e isolada praia de Kuta Mandalika

  • A 15 minutos de carro do Aeroporto Internacional de Lombok

  • Salas de reuniões e um salão de baile sem pilares com capacidade para até 800 pessoas

As nossas opções de alojamento

Take advantage of our Flight + Hotel offers

Discover
Discover

Localização do hotel

Pullman Lombok Merujani Mandalika Beach Resort

ITDC Tourism Complex BS2 Kuta, Pujut
83573 KUTA LOMBOK TENGAH
Indonésia

GPS:-8.900657, 116.296082

Telefone

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Transporte de ligação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Serviço de quartos

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.5/5  622 comentários

Classificação do TripAdvisor  4.7/5  487 comentários

Certificado de excelência 2025

Tolles Hotel mit super Personal

Nota Tripadvisor 5.0/5

EllaM40 Avaliação com certificação TripAdvisor

Sehr schönes Hotel. Die Zimmer sind groß und sauber. Das Frühstücksbuffet bietet eine riesige Auswahl an Speisen und Getränken. Wir haben 6 Nächte hier verbracht und haben uns sehr wohl gefühlt. Ganz besonders möchte ich das extrem freundliche Personal erwähnen. Nana von der Rezeption ist toll und auch Marta aus dem Service sowie alle anderen! Vielen Dank dass ihr unseren Aufenthalt verschönert habt !

Dear EllaM40, Thank you very much for sharing your wonderful feedback. We are delighted to hear that you and your husband had a fantastic experience at Pullman Lombok Mandalika, and that you enjoyed our luxurious amenities, attentive service, and the stunning room views. Your kind words are truly appreciated and will be shared with our team as motivation to continue delivering exceptional experiences for our guests. We look forward to welcoming you both back for another memorable stay at Pullman Lombok Mandalika Beach Resort. Warm Regards, Pullman Lombok Mandalika Beach Resort

Breakfast

Nota Tripadvisor 5.0/5

Getaway51847670211 Avaliação com certificação TripAdvisor

Pengalaman luar biasa dengan mbak Maura Pelayanan luar biasa, Kopinya enak, pastrynya juga enak Sarapan semuanya menarik

Dear Getaway51847670211, Thank you for sharing your wonderful experience. We are thrilled to hear that Maura and our team made your breakfast memorable, and that you enjoyed the coffee, pastries, and overall selection. Your kind words mean a lot to us, and we will be sure to share them with Maura — recognition like yours motivates our team to continue delivering exceptional service. We look forward to welcoming you back for another delightful experience at Pullman Lombok Merujani Mandalika Beach Resort. Best Regards, Pullman Lombok Merujani Mandalika Beach Resort

Enttäuschender Aufenthalt – kein 5-Sterne-Standard

Nota Tripadvisor 1.0/5

Nadja M Avaliação com certificação TripAdvisor

Wir waren für mehrere Tage im Pullman Lombok und haben uns aufgrund der Zugehörigkeit zur Accor-Kette und der 100 % Weiterempfehlung bei TUI für dieses Hotel entschieden. Leider entsprach unser Aufenthalt in keiner Weise dem, was man von einem 5-Sterne-Haus erwarten darf. Bereits bei der Ankunft zeigten sich massive Mängel: Defekte Zimmertür, die sich nicht abschließen ließ – ein klares Sicherheitsrisiko. Plastikteile im Essen, woraufhin meine Partnerin sich erbrach. Verfärbte und zeitweise gesperrte Pools, die unhygienisch wirkten. Täglicher Baulärm, über den wir vorab nicht informiert wurden. Schimmel im Zimmer, der nachts (!) einfach überstrichen wurde – der starke Lackgeruch führte zu Kopfschmerzen und Halsschmerzen. Störende Wassergeräusche in der Wand, die erst nach Tagen abgestellt wurden. Schmutzecken und beschädigte Einrichtungen in der Anlage, die keinesfalls 5-Sterne-Niveau haben. Unzureichender Service: lange Wartezeiten beim Frühstück (über 40 Minuten für einen Kaffee) und beim Dinner (Getränke erst nach 45 Minuten), zudem wurde vegetarisches Essen mit Hähnchen serviert. Wir mussten täglich mehrere Stunden aufwenden, um die Mängel mit dem Personal zu klären, und haben erhebliche Zusatzkosten durch Ausweichaktivitäten gehabt. Erst nach unserer Eskalation über TUI und Accor erhielten wir Unterstützung durch den Duty Manager, der sich zwar bemüht zeigte, aber die Vielzahl der Probleme nicht beheben konnte. Besonders enttäuschend: Auch nach über sechs Wochen ist weder mit dem Reiseveranstalter (TUI) noch mit dem Hotel eine zufriedenstellende Einigung erzielt worden. Angesichts der zahlreichen gravierenden Mängel, der gesundheitlichen Beeinträchtigungen und der fehlenden Reaktion können wir das Pullman Lombok leider nicht weiterempfehlen. Die Anlage mag Potenzial haben, doch in ihrem aktuellen Zustand und mit diesem Serviceniveau ist sie weit entfernt von einem 5-Sterne-Hotel.

Dear Nadja M, Warmest Greetings from Pullman Lombok Merujani Mandalika Beach Resort Thank you for taking the time to share your detailed feedback. We are truly sorry to hear that your experience did not meet expectations and fell short of the 5-star standards we strive to uphold at Pullman Lombok Merujani Mandalika Beach Resort. Please accept our sincerest apologies for the challenges you encountered during your stay. We have taken your comments very seriously and have already implemented corrective measures across our operations — from maintenance and cleanliness to service consistency and communication. Your feedback is invaluable in helping us improve and deliver the level of quality our guests deserve. During your stay, our team provided assistance and sought solutions to help ensure your comfort and satisfaction. We genuinely regret that we were unable to provide the seamless experience you expected. Our team remains fully committed to learning from this and ensuring your next visit reflects the true spirit of Pullman hospitality. We sincerely hope to have the opportunity to welcome you back and restore your confidence in us. Best Regards, Pullman Lombok Merujani Mandalika Beach Resort

Excelente experiência.

Nota Tripadvisor 5.0/5

Traveler28115775795 Avaliação com certificação TripAdvisor

Correu tudo lindamente, desde a receção aos pequenos almoços até as facilidades do hotel. No pequeno-almoço o pessoal era extremamente simpático.

Dear Traveler28115775795, Warm Greetings from Pullman Lombok Merujani Mandalika Beach Resort! Thank you very much for your wonderful review. We are delighted to know that you enjoyed every aspect of your stay — from the warm welcome to our breakfast experience and hotel facilities. It brings us great joy to hear that our team’s friendliness, especially during breakfast, made your visit even more memorable. Your kind words are truly appreciated and will be shared with the entire team as encouragement to continue delivering exceptional service. We look forward to welcoming you back for another beautiful stay with us soon. Best Regards, Melisa Director of Rooms

Onbezorgd vakantie

Nota Tripadvisor 5.0/5

Anita O Avaliação com certificação TripAdvisor

Prachtige ligging, uitstekende service. Iedereen is behulpzaam. Het maakt niet uit waar je ben of wat je nodig heb, niets is te veel.

Dear Anita O, Thank you for your wonderful review! We are thrilled to hear that you enjoyed our beautiful location and excellent service. Your kind words about our team’s helpfulness mean a lot — it’s always our goal to ensure every guest feels well taken care of. We look forward to welcoming you back soon for another memorable stay at Pullman Lombok Merujani Mandalika Beach Resort. Best Regards, Melisa Director of Rooms

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 434 comentários 7.9/10 Localização
  • 759 comentários 8.2/10 Quarto
  • 975 comentários 8.5/10 Serviço
  • 6 comentários 10/10 Internet
  • 314 comentários 7.1/10 Praia
  • 310 comentários 8.9/10 Pequeno-almoço
  • 303 comentários 9.1/10 Atmosfera
  • 291 comentários 6.6/10 Limpeza

Powered by Trustyou

Os nossos outros estabelecimentos nas proximidades

Novotel Lombok Resort and Villas 4 estrelas

Nota clientes Avis (Classificação ALL) 4.6/5 (359 comentários)

Em 340 m

Veja o hotel
Todos os nossos hotéis em Lombok

Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.