ibis Tijuana Zona Rio

Giudizio clienti (Valutazione ALL) 4.1/5 437 recensioni

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Descrizione

Hotel approvato ALLSAFE

I plus dell'hotel

  • PET FRIENDLY :¡Hotel que admite mascotas! Se aceptan mascotas de hasta 15 kg

  • FAMILY: Hotel per famiglie. Sistemazione per 2 adulti e 2 bambini

  • UBICACIÓN: Se encuentra a 15 minutos del Aeropuerto Internacional de Tijuana

  • HANDY CAP: Contamos con habitaciones para handy cap

  • ALIMENTOS: Contamos con restaurante & Bar hasta las 10:00 p.m.

Le nostre sistemazioni

Posizione dell'hotel

ibis Tijuana Zona Rio

Gen. Rodolfo Sánchez Blvd, 9170, Zona Urbana Rio
22010 TIJUANA
Messico

Coordinate GPS:32.529363, -117.027936

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Gli animali sono i benvenuti
  • Ristorante
  • Accessibile con sedia a rotelle
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Proprietà 100% non fumatori

IBIS KITCHEN

Scoprite i colori del cibo messicano e le sue specialità culinarie. L'esaltazione dei sapori della cucina. Godetevi un moderno viaggio culinario a un prezzo concorrenziale, condito da un servizio rapido.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.1/5  437 recensioni

Giudizio TripAdvisor  3.5/5  67 recensioni

Front desk need training in how to deal with the hotel business

Punteggio Tripadvisor 3.0/5

Bytowngirl Recensione certificata TripAdvisor

The hotel was just as described physically. The small room suited my purpose. There was no shampoo in the shower so I used my own. The maids were good and as far as my experience, were good representatives of this hotel. The morning breakfast staff were also good. Food in abundance. The front desk people however really need some training! They weren't able to tell me of a good place to eat and how to get there on foot or give me any directions from A to B or tell me that the Cultural Centre was just behind the hotel, etc. Taco Franco just across the street and they weren't able to tell me that? My Spanish is pretty good. Their English was minimal. Any question was a bother to them. They should not be in the hotel business. They need training. It's a hotel. Travelers ask questions and for recommendations, directions. That's their job. Next time I'm there I will stay elsewhere.

Estimada Bytowngirl, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en Ibis Tijuana Zona Rio. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Apreciamos sinceramente que haya compartido con nosotros este asunto. Equipo de Ibis Tijuana

Very clean & amazing staff. Restaurant & bar. Relaxing Lobby! Great price!

Punteggio Tripadvisor 5.0/5

Wendy B In famiglia - Recensione certificata TripAdvisor

We were very surprised at the friendly staff & the cleanliness of the entire hotel. The restaurant has amazing food & a wonderful breakfast buffet. Better than any I've ever seen in the US. Everyone was so accommodating regardless of a bit of language barrier. The rooms are a bit on the smaller side yet very clean. Bottled water in the rooms. They have a nice relaxing lobby. When you come be sure to stop & say hi to Isaac, their sales mgr. Such a pleasant young man. Fun to visit with😊 We definitely will be back. We definitely give a Big 5✨

Estimada Wendy, es un placer leer tus comentarios, los cuales compartiresmos con todo el equipo. Agradecemos mucho tu preferencia y sera un placer recibirte nuevamente. Muchas Gracias Carlos Herrera

Great place to stay!!!

Punteggio Tripadvisor 5.0/5

Vicki H Viaggio con amici - Recensione certificata TripAdvisor

Hotel was surprisingly very nice & definitely very clean! Isaac the Sales Manager was an absolute delight & very accommodating to our needs. Will absolutely visit this franchise/hotel again! The bar & staff where welcoming & helpful! This hotel was definitely more modern than hotels in the United States!

Estimada Vicki, muchas gracias por tu valoracion y comentarios, compartire tus palabras con el equipo. Muchas Gracias Carlos Herrera

Not happy Campers at this hotel

Punteggio Tripadvisor 2.0/5

Lisa H Recensione certificata TripAdvisor

We stay at this hotel last night 1/21/2023- Thinking because it’s some what new we should not have any problems. We(me & my husband) are sick with a cold/flu and we’re just needed a place to have a good night rest. Theses rooms do not have heating only air conditioning. We both froze and didn’t even sleep- I did get an extra blanket sent up- but that was not enough. We were gone by 8am. I did call front desk and ask to help set heating in room and that’s when front desk said- NO heat in any rooms. I really wish they would have told us this at check in. As I called to check out, I told front desk, we were not happy at all and feeling even worse than yesterday. She apologized.- asked if we would like free breakfast, but we were so sick we just got our things and left

Muchas gracias por sus comentarios, creemos que la retroalimentación con nuestros huéspedes es el camino correcto para lograr la excelencia en el servicio. Tomaremos nota sobre su observación. Esperamos contar con el honor de servirle nuevamente en su próxima visita a nuestra ciudad. Estamos a sus órdenes. Carlos Herrera

Not a great experience

Punteggio Tripadvisor 2.0/5

561victory In coppia - Recensione certificata TripAdvisor

We got here and the room was very small. The bed was not made up the only bed sheet was dirty as were the quilt cover and pillow covers. There was only one courtesy 330ml bottle of drinking water. As far as towels go there was one bath towel for each, a bath mat but no hand towels. The only waste basket was in the bathroom and none in the bed area. The weather was chilly and we had to bundle up with clothing as there is no heat in the room. I will be happy to check out tomorrow.

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 336 recensioni 9.3/10 Posizione
  • 645 recensioni 3.6/10 Camera
  • 546 recensioni 7.8/10 Servizio
  • 8 recensioni 8.1/10 Internet
  • 384 recensioni 1.9/10 Comfort
  • 304 recensioni 5.8/10 Pulizia
  • 122 recensioni 6.7/10 Colazione
  • 107 recensioni 7.7/10 Atmosfera

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